User Manual

Data bits = 8 (sensor default)
Parity = None (sensor default)
Stop Bits = 1 (sensor default)
Flow Control = None
6. Trigger the sensor.
7. View the results.
8.5 Troubleshooting Ethernet Connections
1. Check the LEDs on teh sensor's RJ-45 connetor.
No LEDs are ON: the cable may not be the correct type (straight or crossover), or it could be
broken.
Only the yellow LED is ON: the electrical connection is good, but the sensor device are not
exchanging data.
Yellow LED is ON and the green LED is ON or flashing: data are being exchanged between the
PC and the sensor.
2. Verify that the Communication tool is configured correctly.
The connection should be Ethernet socket 1 - 10.
Verify that you have selected the desired result data in the Tool tab.
3. Check the receiving device setup.
Check the IP address. The device IP subnet must match the sensor IP subnet.
Check the Port number: 20000 - 20009 (not 2000).
Check all firewall and anti-virus software to verify that it is not blocking the sensor's Ethernet
socket.
8.6 Troubleshooting Serial Connections
1. Verify the hardware.
Check for breaks in the serial cable.
Use a straight serial cable from the sensor to the PC.
2. Verify that the Communication tool is configured correctly.
Verify that the desired result data has been checked.
3. Check the receiving device setup.
Check the receiving device setup.
Check that the COM port properties on teh receiving device matches the System parameters in
the sensor (baud rate, data bits, parity, stop bits, and flow control).
P/N 000000Banner Engineering Corp. - Minneapolis, MN USA - www.bannerengineering.com
Tel: 763.544.3164
240
7/2009Communication Tool Setup