ClickShare CSE-200 Installation manual R5900023/05 24/05/2017
Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/en/support Visit us at the web: www.barco.
Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make improvements and/or changes to the product(s) and/or the program(s) described in this publication at any time without notice. This publication could contain technical inaccuracies or typographical errors.
1. This Software License is between you and BARCO NV, a corporation organized and existing under the laws of Belgium registered under number BE 0473.191.041, Commercial Companies’ Register of Kortrijk, having its registered office President Kennedypark, 35 at B-8500 Kortrijk, Belgium ("Barco") for the use of the Software.
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• For the benefit of the business purposes of Barco and/or its affiliates; • For administration of the relationship between you, your organization and Barco and/or its affiliates ; • For any other legitimate purpose (including i) direct marketing purposes from Barco, its affiliates or selected third parties, and ii) allowing third parties to provide services to you related to the Software); • if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonab
wireless_tools http://www.gnu.org/licenses/gpl.html wpa_supplicant http://opensource.org/licenses/BSD-3-Clause imx-bootlets http://www.gnu.org/licenses/gpl.html Crypto++ http://www.cryptopp.com/License.txt libresample http://www.gnu.org/licenses/lgpl.html libjpeg-turbo http://opensource.org/licenses/BSD-3-Clause acpid http://www.gnu.org/licenses/gpl.html avahi http://www.gnu.org/licenses/lgpl.html crda http://opensource.org/licenses/ISC cron http://opensource.
freetype http://freetype.sourceforge.net/FTL.TXT http://www.gnu.org/licenses/old-licenses/gpl-2.0.html libgcc1 http://www.gnu.org/licenses/gpl.html libgcrypt11 http://www.gnu.org/licenses/gpl.html http://www.gnu.org/licenses/lgpl.html http://www.gnu.org/copyleft/fdl.html libglib-2 http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html libgnutls26 http://www.gnu.org/licenses/lgpl.html libgpg-error0 http://www.gnu.org/licenses/gpl.html http://www.gnu.org/licenses/lgpl.html http://www.gnu.
ncurses http://opensource.org/licenses/MIT netbase http://www.gnu.org/licenses/old-licenses/gpl-2.0.html openssh-sftp-server http://opensource.org/licenses/BSD-3-Clause openssl http://www.openssl.org/source/license.html opkg http://www.gnu.org/licenses/old-licenses/gpl-2.0.html pciutils http://www.gnu.org/licenses/old-licenses/gpl-2.0.html perl http://perldoc.perl.org/perlartistic.html http://www.gnu.org/licenses/old-licenses/gpl-1.0.html php http://www.php.net/license/3_01.
EN55032-CISPR32 Class B ITE (Information Technology Equipment) This is a class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. If this equipment does cause interference to radio or television reception, the user may try to correct the interference by one or more of the following measures : • Re-orientation of the receiving antenna for the radio or television.
1. To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. 2. To comply with RSS 102 RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons.
Gain maximum: 2 dBi Impédance: 50 Ohm
Table of contents TABLE OF CONTENTS 1. Introduction to the Installation Guide .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 3 1.1 1.2 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Symbols and fonts . . . . . . . . . . . . . . . . . . . . .
Table of contents 9.4 2 Importers contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Introduction to the Installation Guide 1. INTRODUCTION TO THE INSTALLATION GUIDE In this section you get a short introduction to the available CSE-200 documentation. 1.1 • Documentation • Symbols and fonts Documentation This guide Partnumber Description Level R5900023 Installation Guide Installation engineer This installation guide explains how to install your CSE-200 in a meeting room, It explains also how to make everything operational.
1. Introduction to the Installation Guide Note: gives extra information about the described subject Tip: gives extra advice about the described subject Font overview 4 • Buttons are indicated in bold, e.g. OK. • Menu items are indicated in italic. • Step related notes, tips, warnings or cautions are printed in italic. • Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon.
2. CSE-200 Specifications 2. CSE-200 SPECIFICATIONS 2.1 About the CSE-200 CSE-200 sets CSE-200 makes connecting to the meeting room’s video system a matter of clicking a Button. This CSE-200 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the meeting to participate more actively. The result is enhanced meeting efficiency and better decision-making. At the moment 3 different sets are available on the market.
2. CSE-200 Specifications 2.2 CSE-200 specifications Base Unit Dimensions (HxWxD) 205mm x 115mm x 45mm (excl. antennas) / 8.1” x 4.5” x 1.8” 205mm x 150mm x 135mm (incl. antennas) / 8.1" x 5.9" x 5.3" Power supply Standard 110/220 V AC plug or Power over Ethernet (PoE Plus) Power consumption Operation: 6W (typical) / 18W (max) Standby: 2.6W (ECO standby) / 0.4W (Deep standby) Weight 600g / 1.32lbs AirPlay Support iOS mirroring (AirPlay) from iOS 9.0 up to iOS 10.3 / Mac OS 10.
2. CSE-200 Specifications Power consumption Powered over USB 5V DC 350mA Typical 500mA Maximum Frequency band 2.4 GHZ and 5 GHz Wireless transmission protocol IEEE 802.11 a/b/g/n Authentication protocol WPA2-PSK in stand alone mode WPA2-PSK or IEEE 802.1X in network integration mode 2.3 About the Base Unit Base Unit The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display and the sound of the meeting room’s audio system.
2. CSE-200 Specifications Status LED ring The color of the LED at the front of the Base Unit give information on the status of the system. LEDs behavior Explanation static red blinking white breathing white static white red blinking dark • receiving content from the Buttons and streaming towards the display. • pairing and software update of the Button is done. You can now unplug the Button from the Base Unit. • during the first phase of the Base Unit boot process.
2. CSE-200 Specifications 1 Fixture points for the antenna 2 Power connection 3 Reset 4 LAN Ethernet connection 5 HDMI connector 6 USB port 7 Analog Audio out 8 Digital Audio out Mechanical fixture points The mechanical fixture points are located at the bottom of the Base Unit Antenna Two antennas are included in the CSE-200 box. To avoid damage during transport, they are not pre-mounted. The antennas can rotate for a better wireless connection.
2. CSE-200 Specifications 1 2 3 Image 2-4 Button layout 1 USB connector 2 Button 3 LED ring Table 2-6 USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or the Base Unit (for pairing the Button to the Base Unit or updating its software). Button Click the Button to display the content of the laptop’s screen on the meeting room display. Clicking the Button during the meeting will toggle the sharing of the screen.
2. CSE-200 Specifications 2.5 Mobile Device Support Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store. Before you can use your mobile device with ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit Wi-Fi. Follow the instructions as given in your mobile device user guide. App Used on ClickShare App iOS Logo Android 2.
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3. Getting started 3. GETTING STARTED Overview 3.1 • Environmental Condition Check • Basic Workflow Environmental Condition Check Environment condition check For installations in environments where the device is subject to excessive dust, then it is highly advisable and desirable to have this dust removed prior to it reaching the device clean air supply.
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4. CSE-200 Installation 4. CSE-200 INSTALLATION Overview • Installation methods for the Base unit • Table mounting • Wall mounting • Recommendations about antenna placement and orientation • Video signal connections to the Base unit • Audio connection • LAN connection • Power connection 4.1 Installation methods for the Base unit For optimal performance, install the Base unit close to the display and avoid obstacles between the Base unit and the Buttons.
4. CSE-200 Installation How to install 1. Drill two holes in the wall or ceiling as indicated on the drawing. Horizontal distance : 162 mm, 161,84 6,5 (2x) Image 4-1 Mounting holes 2. Insert a plug in each hole (if needed, depends on the wall or ceiling type) and drive in 2 screws. Do not drive in the screws completely. Note: Mounting screws and plugs are not included in the CSE-200 box . The type of screws and plugs depend on the type of wall (stone, wood, plasterboard, ...
4. CSE-200 Installation 4.5 Video signal connections to the Base unit CAUTION: Make sure the Base Unit is installed properly before connecting. About Video signal connection A single screen can be connected to the Base unit. To connect a display, an HDMI connection should be made between the Base Unit and the display. To connect 1. Connect the Base unit to the display using a display cable. Note: No display cables are included in the ClickShare box at purchase.
4. CSE-200 Installation 1. Right click on the sound icon in the system tray and select Playback devices. The Sound window opens. 2. Select Speakers ClickShare, select Set default and click Apply. 4.7 LAN connection About LAN connection The Base Unit can be connected to a local network or directly to a laptop. For normal operation, a LAN connection is not necessary.
4. CSE-200 Installation Image 4-5 Type A Image 4-6 Type A Image 4-7 Type C Image 4-8 Type G Image 4-9 Type I 3. Connect the power cable to the wall outlet.
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5. Preparing the buttons 5. PREPARING THE BUTTONS Overview 5.1 • Pairing • Pre-install of the Launcher service • ClickShare launcher installer Pairing Pairing of the Buttons with the Base Unit To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. By default, the Button(s) delivered with the CSE-200 set are already paired to the specific Base Unit.
5. Preparing the buttons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress. The Base Unit automatically checks whether the software of the Button is up to date. If not, the Base Unit updates the Button software. This may take more time. During the pairing and update process, a small status bar is display.
5. Preparing the buttons Image 5-4 After the setup finished, the ClickShare launcher will be started automatically. Silent setup In this setup, a user or an IT admin can install the ClickShare launcher using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): msiexec.exe /i ClickShare_Launcher_01_11_0_4_Setup_Win.
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6. CSE-200 Configurator 6.
6. CSE-200 Configurator A login screen appears. Image 6-1 Login screen 3. To change the language of the Configurator, click on the drop down next to the current selected language and select the desired language.
6. CSE-200 Configurator The following languages are possible: - Arabic - Simplified Chinese - Traditional Chinese - Danish - Dutch - English - Finnish - French - German - Italian - Japanese - Korean - Norwegian - Portuguese - Russian - Spanish - Swedish The Configurator language changes to the selected language. 4. Enter the user name ’admin’ and the password, read and accept the EULA and click OK. By default, the password is set to ’admin’. The configurator opens.
6. CSE-200 Configurator If you cannot find the IP address (e.g. there is no screen available) you should connect to the Base Unit directly with your laptop via an Ethernet crossover cable and access the web interface using the fixed IP address 192.168.1.23. Make sure your own LAN adapter is set in the 192.168.1. range. To access the Configurator via a direct connection. 1. Connect the Base Unit to your laptop using an Ethernet cable. 2. On your laptop, open a browser.
6. CSE-200 Configurator 6.2 ClickShare Configuration Wizard About the configuration wizard During the first start up of the Base Unit, the configuration wizard starts up automatically. All basic settings necessary to configure the Base Unit are covered by the configuration wizard. Once the configuration wizard is finished, the Base Unit is ready to be used. Image 6-4 Configuration wizard To start the wizard, click on Start Configuration.
6. CSE-200 Configurator Image 6-5 Configuration wizard, Personalisation Fill out the necessary field and click Next to continue. To return to the previous step, click on Back. For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen.
6. CSE-200 Configurator Image 6-6 Configuration Wizard start 6.3 On-Screen Language and Text Size About the on-screen language. The on-screen language can be set independent of the configurator language. The on-screen text size can be changed between small, medium or large. Language selection 1. Log in to the Configurator 2. Click Personalisation → On-Screen ID.
6. CSE-200 Configurator Image 6-7 Personalisation, On-Screen ID 3. Select the language of the on-screen text. Click on the drop down box next to Language for on-screen text and select the desired language. The following languages are possible: - Arabic - Simplified Chinese - Traditional Chinese - Danish - Dutch - English - Finnish - French - German - Italian - Japanese - Korean - Norwegian - Portuguese - Russian - Spanish - Swedish Text size 1.
6. CSE-200 Configurator 6.4 Meeting room information About meeting room settings The following settings are possible: • Meeting room name • Meeting room location • Welcome message on the ClickShare screen • Show meeting room info • Show network info • Show source names Image 6-8 Personalisation, On-Screen ID Meeting room name, location and welcome message 1. Log in to the Configurator. 2. Click Personalisation → On-screen ID. 3.
6. CSE-200 Configurator Checked: the source name of the shared content is displayed on the screen. Not checked: no source info displayed on the screen. 6.5 Personalisation, wallpaper About wallpaper When CSE-200 starts up, a background (wallpaper) is displayed. The display of this background wallpaper can be disabled. By default a general ClickShare and a quick start wallpaper are available. The possibility exists to upload personal backgrounds (wallpapers).
6. CSE-200 Configurator Image 6-10 Download wallpaper The wallpaper is downloaded to your PC. Enable - disable Wallpaper 1. Within the Wallpaper pane, check the check box next to Show the wallpaper when no one is sharing their screen. Checked: wallpaper will be displayed when no one is sharing content. Not checked: no wallpaper will be displayed when no one is sharing content. The video output of the Base Unit is disabled when no content is shared.
6. CSE-200 Configurator A browser window opens. 4. Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border. 5. Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is displayed on top of the page. Change personalized image 1. Click Personalisation → Wallpaper. 2.
6. CSE-200 Configurator 6.7 Manage configuration files About Manage configuration files A full backup can be downloaded but cannot be used to duplicate configuration settings to other Base units. Therefore, it is possible to download a Portable version. This portable version can be uploaded via the upload configuration button on other Base units (same type). Via the same button, the full backup can be uploaded on the original Base Unit.
6. CSE-200 Configurator 6.8 Display setup Resolution The output resolution to the display is set on Auto. That means that the CSE-200 output resolution is automatically adapted to the resolution of the display. For HDMI displays, a hot plug detection is available. Screen saver setup 1. Log in to the Configurator. 2. Click Display & Audio → Display & Audio. Image 6-15 Display settings 3.
6. CSE-200 Configurator Checked: audio is enabled. Unchecked: audio is disabled. 4. To select the audio output, click on the drop down box and select the desired audio output. Jack: audio output via jack. HDMI: audio output via HDMI. SPDIF: digital audio ouput via TOSLINK 5. Click on Save changes to apply the new settings. 6.10 WiFi settings WARNING: It is not allowed to operate the Base Unit outside its intended geographical region.
6. CSE-200 Configurator 3. To change the IP address or subnet mask, click in the input field and enter the 4 octets of the new IP address or subnet mask. Note: This must NOT be 0.0.0.0 for static IP-Address assignment. Frequency band & channel 1. Select the wireless connection channel by clicking on the drop down box and selecting the desired channel. The channels available in the list vary according to the regional version of your Base Unit.
6. CSE-200 Configurator Image 6-18 LAN settings 3. Click in the input field next to Hostname and enter a host name for the Base Unit. The default host name is ClickShare-. 4. To select the method, click on the drop down box next to Method and select the Automatic (DHCP) or Manual. When Automatic (DHCP) is selected, the IP address, subnet mask and default gateway fields are grayed out but the currently used settings are filled out. 5. Click Save changes to apply the settings.
6. CSE-200 Configurator Image 6-19 Proxy settings The proxy settings become available. 2. Enter the proxy server address. Enter the IP address or hostname. Some proxy servers need a port number, user name and password, for others is this optional. 3. Optionally, enter the used server port. 4. Optionally, enter the user name. 5. Optionally, enter the password. 6. Click Save changes to apply the settings. 6.
6. CSE-200 Configurator WPA2-Enterprise relies on a server (using RADIUS) to authenticate each individual client on the network. To do this, authentication 802.1x is used (also known as port-based Network Access Control). 802.1x encapsulates the Extensible Authentication Protocol (EAP) for use on local area networks. This is also known as “EAP over LAN” or EAPoL.
6. CSE-200 Configurator Image 6-21 Network integration, activation A setup wizard starts up. Apps Once integrated into the network, any mobile device connected to the corporate network will be able to share content with any Base Unit on the network. (If so desired, you can prohibit sharing from mobile devices via the Base Unit’s WebUI.) We advise to enable passcode authentication for mobile devices. This option can be found on the Wi-Fi & Network > Services page of the Configurator.
6. CSE-200 Configurator Image 6-22 Network integration, EAP-TLS selected The EAP-TLS mode window opens. Two choices are possible: - Auto alignment via SCEP - Manually provide Client & CA certificates Image 6-23 Using SCEP Select the radio button next to Auto enrollment via SCEP and click Next. The Simple Certificate Enrolment Protocol (SCEP) is a protocol which enables issuing and revoking of certificates in a scalable way.
6. CSE-200 Configurator The Network Device Enrolment Service is Microsoft’s server implementation of the SCEP protocol. If you want to enable EAP-TLS using SCEP make sure NDES is enabled, configured and running on your Windows Server. For more details about setting up NDES, please visit the Microsoft website3. SCEP uses a so called “challenge password” to authenticate the enrollment request. For NDES, this challenge can be retrieved from your server at: http(s)://[your-server-hostname]/CertSrv/mscep_admin.
6. CSE-200 Configurator ClickShare supports 2 formats for uploading a client certificate: • PKCS#12 (.pfx) - An archive file format for storing multiple cryptography objects. • Privacy Enhanced Mail (.pem) – A Base64 encoded DER certificate stored between 2 tags: "-----BEGIN CERTIFICATE-----" and "-----END CERTIFICATE-----".
6. CSE-200 Configurator The EAP-TTLS mode window opens. Image 6-27 Necessary Data to continue: Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network. Password The corresponding password for the identity that you are using to authenticate on the corporate network.
6. CSE-200 Configurator Image 6-28 Network integration, PEAP selected The PEAP mode window opens. Image 6-29 Necessary Data to continue: Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network.
6. CSE-200 Configurator How to start up for WPA2-PSK 1. Log in to the Configurator. 2. Click WiFi & Network → Network integration. Click on Change configuraton. 3. Select the radio button next to WPA2-PSK and click Next. Image 6-30 Network integration, WPA2-PSK selected The WPA2-PSK mode window opens. Necessary Data to continue: Image 6-31 Corporate SSID The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect.
6. CSE-200 Configurator About streaming via Google Cast Before you can mirror information and display it via ClickShare your device must be connected with the wireless network of the Base Unit. When activating Google Cast on your device an overview of the access points is given. For more information about using Google Cast, consult the user guide of your device. Google Cast does not support a passcode. Google Cast can only be used when the clock of the Base Unit is set correctly.
6. CSE-200 Configurator Image 6-33 ClickShare API setting 3. Check the check box in front of Remote control via API to enable this function. Checked: remote control via API is allowed. A password can be used to protect the access. Not checked: no remote control via API allowed. 6.19 CMGS Server Integration About the CMGS Server integration The CSE-200 Base unit can be integrated within the company network and controlled via the CMGS server application depending on the user rights. How to integrate 1.
6. CSE-200 Configurator Image 6-34 CMGS Server integration 3. Click in the CMGS Server input field and enter the IP address or hostname of the CMGS server. 4. Click Save changes to apply the settings. 6.20 Security, compatibility About the compatibility of Buttons For Buttons with certificate (R9861500D1): this function allows Buttons with certificate to be paired with devices without certificate (CSC-1 and CSM-1).
6. CSE-200 Configurator Image 6-35 Compatibility 3. Check the check box next to Allow Buttons with certificate... . Checked: allowed to pair with devices without certificate. Not checked: not allow to pair with devices without certificate. 4. Check the check box next to Allow Buttons without certificate... Checked: allow to pair with this Base Unit. Pairing can only be done when security level is set to 1.
6. CSE-200 Configurator To reset your individual changes, select the desired security level and click Save changes. Changing the security level will require a repairing of the Buttons. Changing the security level from 1 to a higher level will change the compatibility setting for Buttons with certificate (R9861006D01). They cannot re-pair as long as the security setting is higher than level 1. How to set the security level 1. Log in to the Configurator. 2. Click Security → Security Level.
6. CSE-200 Configurator Image 6-37 Passwords 3. Click in the WebUI Password pane in the input field next to Old password and enter the old password. 4. Click in the input field next to New password and enter a new password. 5. Click in the input field next to Confirm password and enter the new password again. 6. Click Save changes to apply. Changing the ClickShare API Password 1. Log in to the Configurator. 2. Click Security → Passwords. 3.
6. CSE-200 Configurator Image 6-38 3. To restart the Base Unit, click on Restart Base Unit. A ClickShare system reboot message with progress bar is displayed while rebooting takes place. When the reboot is finished, a re-login is necessary. 6.24 Date & Time setup, manually About Date & Time setup The date and time can be set manually using the time zone indication or using at least one NTP servers. How to setup 1. Log in to the Configurator. 2. Click System → Date & Time.
6. CSE-200 Configurator 4. Check the radio button in front of Set time and date manually. 5. To change the date, click in the input field next to Date. A calendar window opens. The current date is indicated with a red background. Image 6-40 Date selection 6. To change the month, click on the left or right arrows next the month name until the desired month and year are obtained. Click on a number in the number field to setup the day. 7. To change the time, click in the time field next to Time.
6. CSE-200 Configurator Image 6-42 Time server setup The current time is indicated next to Current time. 3. Check the radio button next Use NTP. 4. Enter a NTP server address next to NTP servers. Enter the IP address or server name. Note: Multiple servers (maximum 5) can be added, separated by a comma. 5. Click Save changes to apply. A synchronization with the NTP server takes place. The status field indicates the progress. 6.
6. CSE-200 Configurator Image 6-43 Energy savers How to change the display timeout and standby mode 1. Log in to the Configurator. 2. Click System → Energy Savers. 3. To set a display time out, move the slider to the left or to the right until the desired standby timeout is reached. 4. To select a standby mode, select the radio button before Eco standby or Deep standby. 6.27 Buttons About Buttons It is possible to update the software of the Buttons over Wi-Fi.
6. CSE-200 Configurator How to enable update over Wi-Fi 1. Log in to the Configurator. 2. Click System → Buttons. 3. Check the check box in front of Update Buttons over Wi-Fi. 6.28 Firmware Update About Software update The software of the Base Unit can be updated via the web interface. The latest version of the software is available on Barco’s website.
6. CSE-200 Configurator When new firmware is available, this firmware will be loaded and the Base Unit will reboot. Manual firmware update 1. Download the latest version of the software from Barco’s website. 2. Log in to the Configurator. 3. Click Support & Updates → Firmware. 4. To upload a firmware version, click on Upload firmware... A browser window opens. 5. Browse to the file with the new software and click Open to start the upload. Note: This should be an nad file.
6. CSE-200 Configurator - If the launcher service is running hold down the shift key while connecting the Button to the PC, until logging is started. - If the launcher service is not running : hold down the shift key while double clicking the ClickShare application. The following message appears on the sys tray: Image 6-47 Client logging 6.30 Factory defaults About default settings The ClickShare Base Unit can return to the factory default settings.
6. CSE-200 Configurator Image 6-48 Troubleshoot, factory defaults 3. Click Reset to factory defaults. The following message is displayed: “This action will remove all settings of the Base Unit and replace them with the default settings. Are you sure you want to continue?” 4. If you want to continue, click Yes, remove all settings otherwise click No, I changed my mind. When yes is clicked, the system starts a reboot.
7. Software updates 7. SOFTWARE UPDATES 7.1 Software update About Software updates There are two ways to update the Base Unit software: • via the Configurator, for more information, see "Firmware Update", page 61. • by copying the software on a USB stick To update the Base Unit software by copying the software on a USB stick 1. Download the latest version of the software from Barco’s website, , www.barco.com/clickshare. Click on Visit the ClickShare product page and go to tab Downloads 2.
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8. Troubleshooting 8. TROUBLESHOOTING 8.1 Troubleshooting list Problem solving Problem Cause Quality of the image on the meeting room display is not satisfactory The quality or length of the cable between • the Base Unit and the display or the connection between these two. • Bad resolution of the display The system can handle the average laptop resolution of 3 Megapixel. However, up or down scaling on the meeting room display can cause visible artefacts. Users have a bad wireless connection.
8. Troubleshooting Problem Cause Low video performance Laptop performance Solution • Lower the screen resolution of the laptop. • Disable the hardware acceleration for video. • Use only a part of the display to show the video. • Right click ClickShare icon in system tray and click on Capture mode to toggle the current setting..
8. Troubleshooting Problem Cause Solution ClickShare Base Unit does not start up correctly Configuration file is corrupted Browse to the Configuration tab of the Web Interface and press “Load Default Settings”. No LAN connection with the Base Unit Wrong IP address IP address is not within your LAN range. DHCP is not enabled. No WiFi connection with Base Unit SSID not correct Enter the correct SSID Locate the problem you are experiencing in the table below and apply the solution.
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9. Environmental information 9. ENVIRONMENTAL INFORMATION 9.1 Disposal information Disposal Information Waste Electrical and Electronic Equipment This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste from electrical and electronic equipment, this product must not be disposed of with other municipal waste. Please dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
9. Environmental information 底架 x 0 x 0 0 0 Chassis 电源供应器 x 0 x 0 0 0 Power Supply Unit 文件说明书 0 0 0 0 0 0 Paper Manuals 本表格依据SJ/T 11364的规定编制 This table is prepared in accordance with the provisions of SJ/T 11364. O: 表示该有毒有害物质在该部件所有均质材料中的含量均在 GB/T 26572 标准规定的限量要求以下. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in GB/T 26572. X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 标准规定的限量要求.
9. Environmental information 設備名稱： 無線演示系統， 型號（型式）： CSE-200 Equipment name: wireless presentation system, Type designation: CSE-200 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 Unit Lead Mercury Cadmium Hexavalent (Pb) (Hg) (Cd) chromium Polybrominated biphenyld (Cr6+) (PBB) Polybrominated diphenyl ethers (PBDE) 電（線）纜 — O — O O O — O — O O O — O O O O O Cables 機箱 Chassis 電源供應器 Power Supply Unit 備考1.〝超出0.1 wt %〞及〝超出0.
