ClickShare User Guide R5900001/05 19/08/2014
Barco nv President Kennedypark 35, 8500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/esupport Visit us at the web: www.barco.
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Federal Communication Commission Interference Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Canada, avis d’lndustry Canada (IC) Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Table of contents TABLE OF CONTENTS 1. Introduction . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3 1.1 1.2 1.3 Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About this guide . .
Table of contents 2 R5900001 CLICKSHARE 19/08/2014
1. Introduction 1. INTRODUCTION Overview • Versions • About this guide • Symbols and fonts 1.1 Versions Regional versions Depending on the location where you buy the ClickShare product, the Base Unit and accessories are regionalized. By the time of release of this manual, 4 regional versions of ClickShare are available: • Europe • North America • China • Japan The regional version of your ClickShare cannot be changed. That means that you cannot use it in another region.
1. Introduction Depending on the ClickShare version, some graphics might be different to the ones used in this manual. This however does not have any effect to the functionality. The User Guide describes how to use ClickShare. It also contains a basic troubleshooting part where you can search for a solution when a problem occurs. 1.3 Symbols and fonts Symbol overview The following icons are used in the manual : Caution Warning Info, term definition.
2. Introduction to ClickShare 2. INTRODUCTION TO CLICKSHARE Overview • 2.1 About the ClickShare product • About the Base Unit • About the Button • About the Tray • Mobile Device Support About the ClickShare product ClickShare sets ClickShare makes connecting to the meeting room’s video system a matter of clicking a Button. This one click wonder not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the meeting to participate more actively.
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2. Introduction to ClickShare 2 1 3 2 Image 2-3 The Base Unit 1 USB port 2 Status LED strip 3 Standby Button Table 2-3 USB Port The USB port is used to update the software of both the Base Unit and the Buttons. When plugging in the Button into the Base Unit, the Button is paired to the Base Unit. The Base Unit checks whether the software and firmware of the Button is up to date. If not, the Base Unit updates the software and/or firmware.
2. Introduction to ClickShare 2.3 About the Button Button functionality By default, the ClickShare Set comes with four Buttons. A Button contains three main functional components. 1 2 3 Image 2-4 The Button 1 USB connector 2 Button 3 LED ring Table 2-5 Handle the Button cable with care. Rough handling might cause defects.
2. Introduction to ClickShare 2.4 About the Tray Tray functionality The function of the Tray is to hold the Buttons on the table when the meeting has finished. The Tray can hold up to 5 Buttons. Image 2-5 Tray 2.5 Mobile Device Support Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store.
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3. Getting Started 3. GETTING STARTED Overview • 3.1 Powering the Base Unit on and off • Basic Use • Advanced Use • Use of an iOS device with ClickShare Link • User Interface • Capture more • Shared desktop: primary - extended • Audio configuration • Pairing Powering the Base Unit on and off About power mode You can power on and off the Base Unit and bring the system in standby mode. In standby mode the system mutes the output signal to the display.
3. Getting Started Image 3-2 Standby button The system is now powered on. To put the Base Unit in standby mode or awake it 1. Push the standby button shortly. Refer to image 3-2. Note: If you plug in a Button into your laptop and connect to it, the Base Unit automatically wakes up from standby (enable its display output). If no Buttons have been connected to it for some time, the Base Unit can automatically enter standby mode. To shut down the Base Unit The Base Unit can be shut down in two ways : 1.
3. Getting Started Image 3-3 Starting to use ClickShare is now very simple. To start using ClickShare 1. Take a Button out of the Tray. Image 3-4 2. Insert the Button into a USB port of your laptop.
3. Getting Started Image 3-5 The LEDs of the Button start flashing white. On your laptop a new drive appears. Two situation are possible now: - A launcher is preinstalled on your laptop (downloaded from the Base Unit or Barco website, or deployed company-wide by your IT department). ClickShare is immediately available. You can continue with step 5. - nothing is pre-installed. Continue with step 3. 3. Browse to and double-click the ClickShare drive on your laptop.
3. Getting Started The ClickShare client software starts and its icon appears in the system tray. On a Windows computer: On a Macintosh: When the system is ready for use, a message appears close to the systray icon. Image 3-8 The LEDs of the Button are static white. 5. To share your screen on the display, click the Button. The LEDs of the Button become static red and your screen appears on the display.
3. Getting Started 1 1 1 2 1 user 3 3 users 1 2 1 2 2 users 3 4 4 users Image 3-10 Position on Dual screen One display must support Display Port, otherwise an adapter piece from display port to DVI must be used. For a single display 2560x1600 Panoramic setup 1 1 user panoramic setup 1 2 2 users panoramic setup 1 2 3 4 4 users panoramic setup Image 3-11 For Panoramic projectors which require Dual Link DVI in, use the Barco kit B5606021 to convert DisplayPort into Dual Link DVI.
3. Getting Started Your content is shown full screen on the display. If other persons were sharing their content on the display, their screens are removed. Their Button’s LEDs are now shining white again. 1 2 3 4 5 4 users user 5 Image 3-13 Single display 1 2 3 4 5 4 users 5 user 5 Image 3-14 Dual display 1 2 3 4 5 Image 3-15 Panoramic display When you click again, your content is removed and the Base Unit shows the welcome screen again.
3. Getting Started Connection via Apple TV As per the above but connect the ClickShare Link input to the Apple TV instead of the iOS device. 1. Connect to the appropriate network and start sharing by enabling AirPlay mirroring. For more information on how to setup, consult the iOS device’s user guide. Note: Always use AirPlay mirroring. Streaming is not supported. 3.5 User Interface User Interface functionality After launching the client, the ClickShare icon appears in the system tray.
3. Getting Started How to change 1. Right click on the ClickShare icon in the system tray (1). Image 3-17 Change capture mode A context menu opens. 2. Click Capture mode to toggle. Checked: capture with more details but may have a lower performance. Not checked: capture will be faster but may lose some of the details 3.
3. Getting Started 2 2 2 1 Image 3-19 PC with one extended screen connected. That extended screen will be captured and displayed on the meeting room display. 2 3 2 1 Image 3-20 PC with two extended screens connected. The first extended screen, screen 2 will always be captured and displayed on the meeting room display. To know if your system supports the extended desk top feature, press Window key + P. It should bring up the following pop-up on screen: Image 3-21 How to select 1.
3. Getting Started Image 3-22 Shared desktop selection A context menu opens. 2. Select Shared Desktop (2). 3. Select the desired setting (3). Primary : the primary PC screen is displayed on the meeting room display. Extended always the secondary screen is displayed on the meeting room display. Known issue • 3.8 Virtual Extended Desktop not supported on some Windows7 and Windows8 systems due to a problem in recent versions of the AMD graphical driver.
3. Getting Started Image 3-23 Speakers ClickShare, default 2. Click Playback devices (2). The Sound window opens on the Playback tab. 3. Select Speakers ClickShare (3) and click Set default (4). 4. Click Apply or OK to activate the new setting. Set ClickShare as default in Windows XP 1. Right click on the speaker icon in the system tray.
3. Getting Started 2. Click Adjust Audio Properties (1). The Sound and Audio Devices Properties window opens. 3. Select Audio tab (2). 4. Click on the drop down box in the Sound playback pane and select ClickShare (3).. 5. Click Apply or OK to activate the new setting. Set ClickShare as default on MAC 1. Click on the Apple logo on the menu bar (1) and select System Preferences.. ..(2). Image 3-25 Speakers ClickShare, default 2. Click on the Speaker icon (3). The Sound window opens. 3.
3. Getting Started If desired, this feature can be disabled in the Web Interface. When downgrading or updating to an older version of the Base Unit software the Buttons need to paired manually to update their software. A Button can only be paired to one Base Unit at a time. The Button will always make connection to the Base Unit it was last paired to. To pair a Button to the Base Unit 1. Insert the Button in the USB port at the front of the Base Unit you are using.
3. Getting Started Image 3-29 Unplug Button from Base Unit The Button is now ready for use.
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4. Troubleshooting 4. TROUBLESHOOTING 4.1 Basic Troubleshooting Problem solving In this chapter some problems that might occur while using ClickShare are listed. For each problem possible causes are given and a solution is proposed. If you cannot solve the problem yourself, please contact your local IT administrator. Problem Cause Solution Your screen is not shown on the display when pressing the Button. You are the fifth person that wants to share his content to the display.
4. Troubleshooting Problem Cause After inserting the Button into your laptop, No automatic refresh of drives. you cannot find the ClickShare drive. Bad connection at USB port on laptop. Windows tries to assign the ClickShare drive to an already reserved drive letter Some programs of Windows are not shown on the display. 28 Use of overlays, 3D or hardware acceleration in the GPU. Solution Refresh the view on your laptop. • Reconnect to the USB port. • Try another USB port. • Reboot your laptop.
5. Environmental information 5. ENVIRONMENTAL INFORMATION 5.1 Disposal information Disposal Information Waste Electrical and Electronic Equipment This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste from electrical and electronic equipment, this product must not be disposed of with other municipal waste. Please dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
5. Environmental information 底架 x 0 x 0 0 0 Chassis 电源供应器 x 0 x 0 0 0 Power Supply Unit 文件说明书 0 0 0 0 0 0 Paper Manuals O: 表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ/T 11363-2006 标准规定的限量要求以下. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T 11363-2006 标准规定的限量要求.
Index INDEX A I About 3, 5–6, 8–9 Base Unit 6 ClickShare 5 ClickShare product The Button 8 Tray 9 User Guide 3 About ClickShare 3 About the Tray 9 Address 30 Advanced use 15 Audio control 21 Introduction 3–5 ClickShare 5 Fonts 4 symbols 4 User Guide 3 iOS device 17 5 L Led ring 8 LED strips 6 M B Mobile Device Support 9 Base Unit 6 Basic information 3 Basic Troubleshooting 27 Basic use 12 Button 8, 23 Pairing 23 Button menu 18–19 Capture more 18 Detailed 18 Fast 18 Shared desktop 19 Extended 19 Pr
