Nio 2-3-5 MP Service Manual Supported displays: E-2320 C, E-2320 C SE, E-2320 PA, E-2320 PA S, E-2320, E-3420, E-5420 This technical manual could include technical inaccuracies or typographical errors. BARCO n.v. reserves the right to modify the manual as often as necessary to keep it as current and accurate as possible. This manual is copyrighted by BARCO n.v. with all rights reserved.
Nio 2-3-5 MP
Table of contents 1.
Service precautions 2. Service precautions General Precautions for assembling the display Handling Precautions for the LCD panel Caution: Remove the power plug from the mains outlet before removing any cover • Opening the display must be done in a dust-poor environment, to avoid dust particles on the glass plate or the panel. • Opening the display must be done in a dust-poor environment, to avoid dust particles on the panel.
Cleaning Instructions 3. Cleaning Instructions Precautions The cleaning kit contains: What else do you need? • Caution: Remove the power plug from the mains outlet before removing any cover • Always wear clean protective gloves when handling and cleaning the display • Since the LCD panel and the front glass are easily damaged, pay attention not to scratch them. • Since the LCD panel is easily damaged, pay attention not to scratch it. • Wipe off liquid drops from the LCD panel immediately.
Cleaning Instructions Cleaning the glass plate- Outside surface Proceed as follows: 1. Take one of the nonabrasive cloths and put glass cleaner liquid on it. 2. Clean the glass with the moist cloth. 3. Take another clean, dry cloth and wipe the glass dry. Cleaning the glass plate- Inside surface If there are dust particles on the inside of the glass plate, proceed as follows: Spray with the duster gas onto the surface to be cleaned.
List of serviceable parts 4.
List of serviceable parts Electrical parts (E 2320 C up to revision 01): Barco part no Description Qty BOARDS : V322301 LCD panel 1 K5800374 Backlight inverters 2 K5800365 Signal board 1 V685050 12V to 18V converter board on Signal board 1 K5800271 OSD board (USB and Rotary switch) 1 K5800272 Led board 1 K5800350 Unit BLOS (backlight sensor) 1 Electrical parts (E 2320 C from revision 02 on): Barco part no Description Qty BOARDS : V3223011 LCD panel 1 K5800394 Backlight inve
List of serviceable parts Electrical parts (E 2320 PA): Barco part no Description Qty BOARDS : V3221613 LCD panel 1 B557302 Backlight inverters 2 K5800097 Signal board 1 K5800096 Transpose (portrait accelerator) unit 1 K5800271 OSD board (USB and Rotary switch) 1 K5800287 Led board 1 K5800294 Unit BLOS (backlight sensor) 1 Electrical parts (E 2320 PA S): Barco part no Description Qty BOARDS : V322147 LCD panel 1 B557302 Backlight inverters 2 K5800098 Signal board 1 K58
List of serviceable parts Description E-2320 C E-2320 PA E-2320 PAS E-2320 E-3420 E-5420 Power cord China Z3487500 - - Z3487504 Z3487500 Z3487500 Power cord UK B195613 - - External power supply B5572297 B5572295 B5572295 B5572296 B557222 B557222 Accessory box B590312 B590312 B590312 B590312 B590312 B590312 Foam block for foot V622416 V622416 V622416 V622416 V622416 V622416 Cardboard buffer piece V6046253 V6046253 V6046253 V6046253 V6046253 V6046253 Plastic bag
First level service 5.
Front cover replacement 5.1 Front cover replacement To remove the front cover: Mounting instructions: 12 1. Remove the four sunken fixing screws from the rear of the display. 2. Carefully take the front cover a few centimeter from the display. It is still connected to the rest of the display by means of the LED connection. 3. Unplug the LED connection. To mount the parts again, follow the procedure in reverse order.
Foot replacement 5.2 Foot replacement To remove the foot: Nio 2-3-5 MP 1. Lift and pull both clips at the bottom of the foot, to release the foot. 2. Remove the rear cover from the foot. 3. Remove the small screw fixing the small plastic cover on top of the foot. Next, remove the small cover itself. 4. Put the display with its panel facing down on a clean table surface, preferably on a mat to avoid scratches on the glass.
Foot replacement Mounting instructions: 14 5. Unscrew the 2 screws fixing the round plastic cover. 6. Lift up the round plastic cover. 7. Remove the four screws while supporting the foot. To mount the parts again, follow the procedure in reverse order.
Plastic rear cover replacement 5.3 Plastic rear cover replacement To remove the rear cover: 1. Remove the tilt & swivel foot (see the procedure of the foot replacement). 2. Remove the six screws fixing the cover. 3. Lift up the rear cover. While lifting the cover, be careful not to damage the rotary knob on the side of the display. Mounting instructions: Nio 2-3-5 MP To mount the parts again, follow the procedure in reverse order.
Firmware: How to check the current version 5.4 Firmware: How to check the current version To check the firmware version in the display’s OSD menu: You can check the current firmware version in the Information menu inside the OSD main menu. To check the firmware version with Mfdcontrol: 1. Start the program Mfdcontrol.exe. 2. In the main menu, select the display of which you wish to check the firmware version. 3. In the main menu, click on the button General. The General information window appears.
Firmware: Uploading new firmware 5.5 Firmware: Uploading new firmware To upload the firmware: 1. Start the program Mfdcontrol.exe 2. In the main menu, select the display of which you wish to check the firmware version. 3. In the main menu, click the Upload button 4. Select "Upload Code" in the dialog box 5. Select the folder and file with the new HEX code. 6. 7.
Advanced service 6.
Reading and saving display parameters 6.1 Reading and saving display parameters To read the EDID PROM contents: To read out the EEPROM data: About the Nio 2MP EDID PROM Nio 2-3-5 MP 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3. In the main menu, click on EDID. 4. Click on Read (EDID PROM) to read the PROM contents. 5. Click on Save and save the file on the hard disk. As file name you better use the serial no.
Writing display parameters in the display 6.2 Writing display parameters in the display To write the EDID PROM content: To write the EEPROM data: 20 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3. In the main menu, click on EDID. 4. Click on Load and locate the proper file. 5. Click Open to select the file. 6. Click on Write (EDID PROM) to write the contents in the new EDID PROM. 1.
LED board replacement 6.3 LED board replacement 6.3.1 LED board removal To remove the LED board: 1. Remove the front cover (see First level service). 2. Unscrew the LED board. 3. Replace the LED board. 4. Put the bezel back in place. 6.3.2 Re-assembling the display Mounting instructions: Nio 2-3-5 MP To mount the parts again, follow the procedure in reverse order.
Rotary knob replacement 6.4 Rotary knob replacement 6.4.1 Rotary knob removal To remove the rotary knob unit: 1. Remove the foot (see First level service). 2. Remove the plastic rear cover (see First level service). 3. Unscrew the 2 screws fixing the rotary knob unit. 4. Replace the unit. 6.4.2 Re-assembling the display Mounting instructions: 22 To mount the parts again, follow the procedure in reverse order.
Signal board replacement 6.5 Signal board replacement 6.5.1 Read and save display parameters To read the EDID PROM contents: To read out the EEPROM data: About the Nio 2MP EDID PROM 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3. In the main menu, click on EDID. 4. Click on Read (EDID PROM) to read the PROM contents. 5. Click on Save and save the file on the hard disk. As file name you better use the serial no.
Signal board replacement 2. Remove the 13 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input connectors. Be careful not to damage the DVI connector. 1. Remove the 2 screws and 4 bolts at the input connectors. 2. Remove the 12 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input connectors. Be careful not to damage the DVI connector. 6.5.4.
Signal board replacement 6.5.5 Remove Signal board 6.5.5.1 For Nio 3 & 5 MP To remove the Signal board: 1. Disconnect the 9 signal cables. 2. Remove the 6 screws fastening the board. 3. Remove the board. 1. Disconnect the 7 signal cables. Remark: one cable is screwed with a clamp to the board. 6.5.5.
Signal board replacement 2. Remove the 11 screws fastening the board. 3. Remove the board. 6.5.6 Re-assemble the display Mounting instructions: To mount the parts again, follow the procedure in reverse order. 6.5.7 Write display parameters in the display To write the EDID PROM content: To write the EEPROM data: About the Nio 2MP EDID PROM 26 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3.
LCD panel replacement 6.6 LCD panel replacement 6.6.1 Read and save display parameters To read the EDID PROM contents: To read out the EEPROM data: About the Nio 2MP EDID PROM 1. Start the software tool “Mfdcontrol.exe” (version August 12 2002 at least). 2. In the main menu, select the proper display. 3. In the main menu, click on EDID. 4. Click on Read (EDID PROM) to read the PROM contents. 5. Click on Save and save the file on the hard disk. As file name you better use the serial no.
LCD panel replacement 6.6.5 Remove Signal board Cover 6.6.5.1 For Nio 3 & 5 MP To remove the Signal board cover: 1. Remove the 2 screws and 2 bolts at the input connectors. 2. Remove the 13 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input connectors. Be careful not to damage the DVI connector. 1. Remove the 2 screws and 4 bolts at the input connectors. 6.6.5.
LCD panel replacement 2. Remove the 12 screws fastening the signal board cover. 3. Carefully lift the signal board cover and slide it over the input connectors. Be careful not to damage the DVI connector. 6.6.6 Open LCD / Backlight unit Cover 6.6.6.1 For Nio 3 & 5 MP To release the LCD / Backlight cover: Nio 2-3-5 MP 1. Remove the 4 screws at the sides fastening the LCD / Backlight cover.
LCD panel replacement 6.6.6.2 For Nio 2MP To release the LCD / Backlight cover: 1. Remove the 6 screws at the sides fastening the LCD / Backlight cover. 6.6.7 Remove LCD / Backlight unit 6.6.7.1 For Nio 3 & 5 MP To remove the LCD / Backlight assembly: 1. Carefully lift the LCD / Backlight cover. 2. Now turn the cover like opening the cover of a box. 3. Disconnect the cables from the backlight inverter and driver boards. 4. Remove the LCD / Backlight assembly. 1.
LCD panel replacement E-2320 C SE: Open from the short side Other 2MP displays: Open from long side 3. Disconnect the cables from the backlight inverter and driver boards. Also remove the clamps fastening the cables. 4. Remove the LCD / Backlight assembly. 6.6.8 Re-assemble the display Mounting instructions: To mount the parts again, follow the procedure in reverse order. 6.6.
BLOS calibration 6.7 BLOS calibration Introduction The calibration must be performed using the Minolta CA 110 / 210 measurement instrument, the calibration cover and the BARCO software tool Mfdcontrol.exe (IMPORTANT- internal use only). You must use the metal calibration cover because it is the only way to ensure that the lens of the Minolta is in the correct position and at the right distance of the panel. The calibration is best performed in a darkened room.
BLOS calibration Remarks: • If the ambient temperature changes, redo the zero calibration The zero calibration can be checked in normal working position by putting the measurement head on a flat surface, so no light will reach the sensor and the display will show 0.00 cd/m². If the zero calibration is not well performed, the message “offset error” will appear or a value greater then zero will be measured. Calibrate the BLOS Nio 2-3-5 MP • Connect the metal calibration cover to the display.
BLOS calibration 34 • Check the Include Backlight check box.
Functional tests 7.
Checking factory settings 7.1 Checking factory settings To check the factory settings: 1. Start the program Mfdcontrol.exe. 2. In the main menu, select the display of which you wish to check the settings. 3. In the main menu, click on the button General. 4. The General information window appears In the General information window, check the following items: 5. 6.
Checking BLOS operation 7.2 Checking BLOS operation To check the BLOS operation: Nio 2-3-5 MP 1. Run the tool Mfdcontrol.exe (Version Sept. 29 2003 at least). 2. In the main menu, click on I-Guard. 3. In the I-Guard Calibration window, select Monochrome I-Guard. 4. In the Built in Sensor window, read out the Internal Device value. This should be an acceptable value (see the technical specs - Luminance).
Signature check 7.3 Signature check Introduction: This test should be performed after replacing an Interface Board. The Signature Check tests a part of the Video circuit on the Interface Board. To perform the Signature check: 1. Run the software tool Signature test.exe 2. In the menu, select the head and click on the button Measure. The signature check is running now, displaying a number of test patterns. 3. After completion, the software returns if there were errors or not.
Visual checks 7.4 Visual checks Perform the following visual checks: Nio 2-3-5 MP • No scratches on the panel surface or plastics? • No dust particles between the panel and the glass? • When you disconnect the signal cable, does the display go into stand-by? (power LED turns orange) • Check the display quality by displaying some test patterns. A number of useful test patterns are bundled in the software tool Grayscale.exe.
Packaging instructions 8. Packaging instructions Introduction This procedure describes how to pack the display from the service department to another location, e.g., to an MIS service hub. To perform this procedure, be sure to use the original parts from the packaging of the display. To pack the display properly: 1. Take the empty accessory box. 2. If necessary, put the power and signal cables in a plastic bag. Put the cables in the largest compartment of the accessory box. 3.
Packaging instructions 5. If necessary, wrap the power adapter in a plastic bag. Put the adapter in the smallest compartment in the accessory box. 6. Be sure the connector cover is mounted on the display. 7. Push the display in the lowest position. In case of a new type of foot, block its height positioning system by means of the red fixation pin. 8. Put a foam block between the cable guidance wings on the foot. Fix the foam block by means of adhesive tape. 9. Pull a plastic bag over the display.
Packaging instructions Attention: The buffer pieces are not identical. 11. Put the other buffer piece on the other side of the display. 12. Open the cardboard box and turn it 90 degrees. 13. Push a cardboard buffer piece in the cut-away in the foam buffers at the front side of the display. 14. Slide the display into the cardboard box, with its foot going first. Cardboard buffer 15. Put the box upright. 16. Put the T-shaped foam buffer piece behind the display in the box.
Packaging instructions 18. Close the box and tape it.
Troubleshooting 9. Troubleshooting Sometimes if there is a problem, it is not obvious what is the origin of the problem: The Interface board or the LCD panel. There is a relatively easy way to test where lies the cause of the problem. Therefore, replace the interface board by a spare board. This is no problem if you do not perform a calibration. If the problem persists after replacing the board, the cause is the LCD panel. If the problem is solved after replacing the board, the cause is the board.
Technical specifications 10. Technical specifications E-3420: Item Nio 2-3-5 MP Specification Picture panel 20.8-inch TFT AM-LCD IPS dual domain Resolution Native: 2048 x 1536 Display area (H x V) 423.9 x 318 (mm) Viewing angle (@ 10/1 contrast) Vertical: 170º Horizontal: 170º Pixel Pitch 0.207 mm (H) x 0.
Technical specifications E-5420: Item 46 Specification Picture panel 20.1-inch Advanded-SFT Resolution Native: 2560 x 2048 Display area (H x V) 399.36 x 319.49 (mm) Viewing angle (@ 10/1 contrast) Vertical: 85º Horizontal: 85º Pixel Pitch 0.156 mm (H) x 0.
Technical specifications E- 2320 C (SE): Item Nio 2-3-5 MP Specification Picture panel 20.1-inch diagonal viewable screen TFT (thin film transistor) active matrix, color liquid crystal display Resolution Native: 1600 x 1200 Display area (H x V) 408 x 306 (mm) Viewing angle (typical, @ 10/1 contrast) Vertical: 176º Horizontal: 176º Pixel Pitch 0.255 mm (H) x 0.
Technical specifications Item Specification Dimensions (W x H x D) In perpendicular vertical position, highest position, tilt = 0°, swivel = 0°: 385 x 585 x 250 mm Net weight 12 kg Operating Temperature 0°C to 40°C, 15°C to 35°C within specs Storage Temperature -20°C to 60°C Humidity 8% - 80% (non-condensing) for operation 5% - 95% (non-condensing) for storage Altitude 7500 m storage 3000 m operation Notice: Due to our policy of continuous product improvement, the above specifications are sub
Technical specifications Nio 2-3-5 MP 49