User's Manual

4. Troubleshooting
Problem
Cause Solution
No automatic refresh of drives. Refresh the view on your laptop.
Bad connection at USB port on laptop.
• Reconnect to the U SB port.
• Try another USB po rt.
• Reboot your laptop.
After inserting the Button into your laptop,
you cannot find the ClickSh are drive.
Windows tries to assign the ClickShare
drive to an already res erved drive letter
Use Microsoft Window s Disk
Management to assign it to a f ree
drive letter.
Some programs of W indows are not
shown on the display.
Use of overlays, 3D or hardware
acceleration in the GPU.
• Disable overlays or hardware
acceleration in the GPU.
• Disable AeroGlass in W indows 7
• Capture mode
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R5900024 CS-100 21/12/2014