User's Manual

Chapter 3 Starting and Using the Management Centre
12 BarMate Installation Guide
Starting the Management Centre software
To start the Management Centre application
• Click the BarMate icon on the desktop.
or
• Click the Windows Start menu, and then select
Programs > BarMate.
The Management Centre application displays showing a
map of the Service Area in the Map window.
Management Centre operations
The Master Management Centre manages all elements of
Administrative and Service operations. Administrators use
the Management Centre to manage and control day-to-day
operations: identifying waiters, and logging waiters on and
off duty at their assigned areas. Waiters use the system to
identify the location of a guest requesting service; to take
ownership and respond to a request; and to indicate that the
guest has been served. The primary tabs that Administrators
and Waiters use are the Service Request tab and the Waiter
Config tab. The remainder of tabs are primarily used by
BarMate Installers and BarMate Service personnel for
setting up and troubleshooting the system.
The following sections describe the functionality that each
tab provides and the primary user of those functions.