User's Manual

nook User Guide Policies 194
Implied Warranty
You may also have implied warranties under the laws of some jurisdictions. To the extent
permitted by applicable law, such implied warranties are limited to the duration of the Warranty
Period. Some jurisdictions do not allow limitations on the duration of an implied warranty, so this
limitation may not apply to you. You may not assign or otherwise transfer such implied warranties.
However, some jurisdictions extend the protection of implied warranties to subsequent consumers,
so this limitation may not apply to you.
HOW DO I MAKE A WARRANTY CLAIM OR OTHERWISE ARRANGE FOR THE
RETURN OF MY NOOK?
To make a warranty claim or arrange for the return of your NOOK pursuant to the NOOK™
TERMS OF SERVICE, you must contact B&N at one of the following numbers during the Warranty
Period:
• Within the United States – 1-800-THE-BOOK
• Outside the United States – 1-201-438-1834
HOW DO I RETURN MY NOOK TO B&N?
When you contact B&N at one of the numbers above, B&N will provide instructions to you as
to how and where to return your
NOOK. Your NOOK must be shipped, prepaid and insured, in
appropriate protective packaging, together with proof of purchase and the Return Authorization
Number provided by B&N, to the address specified by B&N. You must return your
NOOK within
the timeframe provided by B&N. You may also be required to provide a credit card to obtain an
advance replacement before B&N receives your
NOOK at its returns center.
All returned
NOOKs become the property of B&N.
Before you send your
NOOK to B&N, it is your responsibility to back up any data, software or files
stored on your
NOOK because B&N will only return your NOOK to you if it is not covered by this
Limited Warranty and B&N has not provided an advance replacement. B&N is not responsible for
any loss of your data, software or files or for the cost of backing up your data, software or files.
If you do not comply with the terms above or with B&N’s instructions, there may be delays in
service or you many incur additional expenses. In particular, if you do not return your
NOOK
within the timeframe specified by B&N, B&N reserves the right to charge you the purchase price for
a replacement
NOOK. You will be solely responsible for any cost, expense, loss or the like relating
to your failure to comply with such terms or B&N’s instructions.
B&N DOES NOT PROVIDE, AND HEREBY DISCLAIMS, ANY EXPRESS OR IMPLIED
WARRANTIES REGARDING ITS WARRANTY SERVICES, INCLUDING, WITHOUT LIMITATION,
ALL DUTIES (IF ANY) OF WORKMANLIKE EFFORT AND OF REASONABLE CARE.