User`s guide

Chapter 4 Using the Barracuda Spam Firewall to Filter Your Emails ■ 67
Using the Quarantine Interface
Managing your Quarantine Inbox
After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your
quarantined messages. When you first start using the quarantine interface, you should view this list on a
daily basis and classify as many messages as you can.
The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based
on the ones you classify as spam and not spam. The learning engine becomes more effective over time
as you teach the system how to classify messages and as you set up rules based on your whitelist and
blacklist.
Clicking on an email displays the message.
The following table describes the actions you can perform from this page.
Action Description
Deliver Delivers the selected message to your standard email inbox.
Note: If you want to classify a message or add it to your whitelist, make sure to do so
before delivering the message to your inbox. Once the Barracuda Spam Firewall
delivers a message, it is removed from the quarantine list.
Whitelist Adds the selected message to your whitelist so all future emails from this sender are
not quarantined unless the message contains a virus or banned file type.
The Barracuda Spam Firewall adds the sending e-mail address exactly as it appears
in the message to your personal whitelist.
Note that some commercial mailings may come from one of several servers such as
“mail3.abcbank.com”, and a subsequent message may come from
“mail2.abcbank.com”. See the section on managing your whitelists and blacklists for
tips on specifying whitelists with greater effectiveness.
Delete Deletes the selected message from your quarantine list. The main reason to delete
messages is to help you keep track of which quarantine messages you have
reviewed.
You cannot recover messages you have deleted.
Classify as
Not Spam
Classifies the selected message as not spam.
Note: Some bulk commercial mail may be considered useful by some users and spam
by others. For this reason, classifying such messages may not be very effective
because users may counteract each others’ classification. Instead of classifying bulk
commercial mail, it may be more effective to add it to your whitelist (if you wish to
receive such messages) or blacklist (if you prefer not to receive them).
Classify as
Spam
Classifies the selected message as spam.