User's Manual

Faults and
Troubleshooting
Mobile Computer MC92N0
ex
Type 17-A1A.-………… and Type B7-A2A.-…………
66/73
Technical data subject to change without notice..
Revision D / Status: 10/2016
ATTENTION
Incorrect handling may cause damage to property!
 Data stored in the flash memory or on a memory card is not lost. First perform a
warm boot. The MC92N0
ex
is re-started and all stored data records and entries are
preserved. If the MC92N0
ex
still does not respond after a warm boot, perform a
cold boot.
Any data previously synchronized with a computer can be restored during the next
ActiveSync operation.
7.1.2.1 Warm boot
To perform a warm boot
1. Hold down the Power button for approximately five seconds. As soon as the
MC92N0
ex
starts to perform a warm boot release the Power button.
7.1.2.2 Cold Boot
ATTENTION
Incorrect handling may cause damage to property!
 Performing a cold boot restores formats, preferences and other settings to the
default settings.
To perform a cold boot:
1. Press the red Power button. The PowerKey Action window appears.
2. Tap Safe Battery Swap.
3. Press the primary battery release on the MC92N0
ex
to partially eject the battery from
the MC92N0
ex
(see chapter 5.5.1 Insert battery)
4. While the battery is partially released, simultaneously press and release the handle
trigger and the Power button.
5. Push the battery to fully re-insert it in the MC92N0
ex
. One audible click can be heard
as the battery is fully inserted.
6. The MC92N0
ex
reboots.
7. Calibrate the screen. See Calibrating the Screen in the Zebra User Guide to calibrate
the MC92N0
ex
screen.