Warranty Guide

GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be
considered “installed incorrectly” when it deviates in any way from the instructions described in this
manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees
Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user
abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or
installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to
the controller; other acts of nature, or failure to operate in accordance with the enclosed written
instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, contact GLENTRONICS, INC. customer
service department for specific instructions. If contact is not made to GLENTRONICS, INC. customer
service department within thirty (30) days of the product’s defective performance it will not be
considered for warranty service. The product may be required to be returned to GLENTRONICS, INC. for
inspection in order to be considered for warranty service. DO NOT return the product to GLENTRONICS,
INC. unless instructed by GLENTRONICS, INC. customer service. If the product is not returned to
GLENTRONICS, INC. or the product is inspected by any person, plumber, contractor or business other
than GLENTRONICS, INC., this warranty shall no longer be valid. Products received after one (1) year
from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for
warranty service. Prior to defective operation, the unit must not have been previously altered, repaired
or serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number on the unit must
not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or
operated contrary to the instructions contained in the accompanying manual. The dealer's dated bill of
sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish
warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466.