Product Manual

ManualsBrandsBasement Watchdog ManualsPlumbingBig Combo Connect 1/2 HP Primary and Battery Backup Sump Pump System with Smart Wi-Fi Capable Monitoring Controller

Instruction Manual &

Safety Warnings

IMPORTANT: Even if you have the Basement Watchdog sump pump system installed by

someone else, you must read and follow the safety information contained in this manual.

Failure to do so could result in property damage, serious injury, or death.

Table of Contents

Important Safety Warnings and

Instructions

Electrical precautions 1

Battery preparation 1

Battery precautions 1

Introduction

Items included in system 2

Additional items needed 2

System specifications 2

Installing the Pipe and Pump 3

Preparing the Battery 4,5

Battery Maintenance 5

System Connections

Mounting the backup control unit 5

Connecting the backup pump 5

Installing the battery fluid sensor 5

Connecting the battery 6

Connecting the charger 6

Connecting the primary pump 6

Product Operation 6

Understanding the Warning

Lights and Alarms

Silencing the alarm during

an emergency 7

Battery alarm 7

Cleaning the battery terminals 7

Replacing the battery 8

Fuse alarm 9

Water alarm 9

Pump alarm 10

Replacing the backup pump 10

Replacing the primary pump 10

Power alarm 11

Charging 12

System operating 12

Testing the System

Test-Reset-Silence button 12

Testing the float switches 12

Using the Remote Notification

Remote Terminal 12

Remote Alarm 12

USB Data Port 12

Connect Modules 12,13

Maintenance Check List 13

Parts & Service Information

Technical support 13

Replacement Parts Diagram & List 13

Troubleshooting Guide 14

Warranty 15

Combination Primary and

Backup Sump Pump System

This manual is for the systems that have the BWSP-A backup controller, which can accommodate

maintenance or maintenance free batteries. See pages 2-6 for additional information.

Summary of content (16 pages)

PAGE 1
Combination Primary and Backup Sump Pump System Instruction Manual & Safety Warnings Table of Contents Important Safety Warnings and Instructions Electrical precautions Battery preparation Battery precautions 1 1 1 Introduction Items included in system Additional items needed System specifications 2 2 2 Installing the Pipe and Pump 3 Preparing the Battery 4,5 Battery Maintenance 5 System Connections Mounting the backup control unit Connecting the backup pump Installing the battery fluid sensor Co
PAGE 2
Important Safety Warnings & Instructions SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and OPERATING INSTRUCTIONS for the Basement Watchdog combination sump pump system. You will need to refer to it before attempting any installation or maintenance. ALWAYS keep these instructions with the unit so that they will be easily accessible. Failure to read and follow these warnings and instructions could result in property damage, serious injury, or death.
PAGE 3
Introduction The Basement Watchdog combination sump pump system is designed to provide both primary and backup pumping capabilities. The primary pump will operate as long as it is receiving AC power. If the power is interrupted, or more water is coming into the sump than the AC pump can handle, the backup sump pump will begin pumping automatically. The backup system has unique monitoring features that diagnose a problem and sound an alarm.
PAGE 4
Installing the Pipe and Pump The Basement Watchdog combination system is compact and will fit in a sump pit as small as 12” wide and 14” high (the size of a 5 gallon bucket). It measures 18“ inches from the bottom of the pump to the top of the Yconnector where it will be attached to the discharge pipe. Use a pit that conforms to all local codes, and check the code to see if a gate 18“ valve or ball valve is required.
PAGE 5
Preparing the Battery The Basement Watchdog Big Standby battery has been designed to run this system for 60 hours, based on a 10% duty cycle. However, most of the time the pump will turn on and off, and this battery will run the pump intermittently for days. In addition, the unique materials in the Basement Watchdog Standby batteries enable them to last longer in standby service. NOTE: The battery will not run the primary pump. CAUTION • The use of automotive batteries is NOT recommended.
PAGE 6
CAUTION When you fill the battery for the FIRST time, it will be the ONLY time you add acid to the battery. In the future, when the fluid level is low, add distilled water to the cells. NEVER add more acid. A newly filled battery will sometimes require additional acid after about ten minutes. Reexamine the fill level and add additional acid, if necessary. The battery acid may bubble at this time and give off a sulfur-like smell, but this is normal.
PAGE 7
3a 3b POSITIVE POST NEGATIVE POST 4 CHARGER PUMP FUSE 6a 6b 7 2. Connecting the backup pump: Remove the security tag from the pump and plug the pump wires into the pump connector on the back of the control unit. 3. Installing the battery fluid sensor: Remove the cover of the battery box and fan the area around the top of the battery with a piece of cardboard (or another nonmetallic material) to remove any hydrogen or oxygen gas that may have been emitted from the battery.
PAGE 8
discharge the battery: Check the list below before you replace the battery. • If the bottom light on the controller is also on, it means that the unit is not receiving AC power. Either the AC power is out, the circuit breaker has blown, or the outlet is bad. When the problem is corrected, the battery should recharge.
PAGE 9
4. Remove the fluid sensor from the battery. Unscrew the wing nuts. Remove the battery cables. 5. Clean the battery posts with a battery terminal cleaner or a wire brush. 6. Clean any corrosion off of the ring connectors on the ends of the battery wires. Us a stiff brush or sandpaper. DO NOT apply corrosion resisting sprays or pads to the terminal rings or posts after you have cleaned them, since this could prevent the system from charging properly. 7. Replace the fluid sensor in the top of the battery.
PAGE 10
2 Fuse 3 Water CHARGER PUMP FUSE 1 ! DANGER ! DANGER Unplug the main AC pump before servicing the backup pump to avoid electric shock. Failure to do so could cause serious injury or death. Risk of electrical shock or battery explosion, which can cause serious injury or death. Wear eye protection. Work in a wellventilated area. Do not smoke or allow a spark or flame in the vicinity of the battery. Avoid dropping metal tools on the battery.
PAGE 11
post, and the RED wire to the POSITIVE (+) post. Replace the wing nuts and tighten. 7. Replace the cover on the battery box. 8. Plug the charger and the blue AC controller back into the outlet. 9. If any of the alarms are sounding, press the YELLOW button on the front of the control panel for one (1) second. spark or flame in the vicinity of the battery. Avoid dropping metal tools on the battery. Review the safety instructions on page 1. CHARGER PUMP YOU WILL BE DISCONNECTING ALL THE WIRES.
PAGE 12
REPLACING THE PRIMARY PUMP ventilated area. Do not smoke of allow a spark or flame in the vicinity of the battery. Avoid dropping metal tools on the battery. Review the safety instructions on page 1. Before you begin this process you will need a new AC pump. You may also want to change the check valves at this time. The backup pump uses a 1-1/4” check valve, the primary pump uses a 1-1/2” check valve. (See parts list on page 13.) YOU WILL BE DISCONNECTING ALL THE WIRES.
PAGE 13
2 until you hear a buzz. The alarms will automatically re-activate in 24 hours CHARGER PUMP FUSE It is important to manually test the float switch periodically or after any maintenance. 3 6 Charging The Basement Watchdog backup system is equipped with a computer-controlled automatic charging system. The computer is constantly monitoring the battery and will supply a preprogrammed amount of energy to keep your battery at full charge.
PAGE 14
from home. There are currently two modules that can be connected: Basement Watchdog WiFi Module (Model No. BW-WiFi) • Sends emails or text notifications and status alerts to your phone, tablet or computer • No required monthly or yearly fees or subscriptions Model No. BW-WiFi Basement Watchdog Home Automation Module (Model No. BW-HZM) • Easily connects to compatible monitored security or home automation system • Connects using Z-Wave Plus Model No.
PAGE 15
Primary Pump Troubleshooting Guide Backup Pump Troubleshooting Guide ! DANGER Read safety warnings & instructions before attempting any repairs or maintenance. ! DANGER Read safety warnings & instructions before attempting any repairs or maintenance. Potential Cause THE PUMP WILL NOT START OR RUN Pump is not plugged in . . . . . . . . . . . . . . . . . . . . No AC power . . . . . . . . . . . . . . . . . . . . . . . . . . . . Poor power source . . . . . . . . . . . . . . . . . . . . . . . .
PAGE 16
Limited Warranty By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.