User`s manual

89
Troubleshooting
If everything doesn’t go as planned, read on…
lease read the FAQ (Frequently Asked Questions) section before calling for
telephone support. Here, we’ve compiled a list of answers to our most
common support call questions. If you don’t find your answer there, please
use the System Info window in order to tell us about your system’s
configuration when you contact us.
FAQ
Q: In dual-camera mode, I receive error 800705aa or similar. Why is this?
A: To properly start with a two-camera setup, we advise that your cameras be turned
off until the V1 menu window is present on screen. Then, turn your cameras on one
at a time, pausing between them, and then launch the V1.
Additionally, to use the dual-camera capture feature, both cameras must be supported
models. We strongly recommend selecting the same brand camera. You must be
using a two (or more) port OHCI compliant IEEE 1394 adaptor. You must not be
using an IEEE-1394 hub.
Tested and supported camera models are as follows: (1) Sony DCR-TRV series
MiniDV and Digital 8MM camcorders; (2) Panasonic PV-DV series MiniDV
camcorders; (3) Canopus ADVC-100 Digital Video Bridge.
Other models and brands not listed cannot be used in a dual-camera configuration.
The dual-camera “continuous record” feature requires a fairly fast hard disk drive and
processor, especially if you are using this in combination with the RGB feature to
display V1 onto a TV or VCR. If you experience problems using this feature, first
make sure that your system meets our minimum requirements, that the hard drive has
been de-fragmented recently, and that you have at least 1.5GB of free space.
Chapter
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