User`s manual
V 1   P R O F E S S I O N A L   5 . 7  
90
Q:  Why  do  my  FireWire
®
  cameras  stop  working  intermittently  or  cause  my 
system to crash? 
A: If  using cameras with batteries, insure  they  are charged,  and power-saving (auto-
shutoff)  modes  are  disabled.   Also,  be  advised  that  the  FireWire  spec  calls  for  a 
maximum cable length of only  15 feet.  Try turning your cameras off, then turning 
them back on one at a time, pausing several seconds between each camera. 
Q: After a few minutes my DV Camcorder shuts itself off, and it must be turned 
on again. This may result in a warning message from V1 that reads "Could not 
start video capture. Please check cables and try again." Why is this? 
A: Most DV Camcorders include a safety feature that will power the camera off if it is 
left idle for a set length of time with a cassette loaded. This may cause V1 to display a 
warning message, such as “Could not start video capture. Please check cables and try 
again.”   This  is  done  to  prevent  damage  to  the  DV  cassette  from  the  rotating tape 
head. Removing the cassette should prevent the camera from powering off when left 
idle. 
Q: How can I remove the V1 user interface (tools) from my videotapes? 
A: This can be done with Windows XP or Vista
® 
and most laptops or video cards with 
a TV-out connection.  Startup your system with the TV connected; right-click on your 
PC desktop; select Properties; select the Settings page; select the 2
nd
 display; check the 
box “extend my Windows desktop onto this monitor”; select Ok. In the V1’s Options 
“Resources” page, select the option to “use 2
nd
 monitor for tool-less video display.” 
On  both  the  “Playback”  and  “Live  Video”  pages,  you  will  also  have  to  select  the 
option to “Draw directly to the desktop in RGB format” to avoid “pink screens” in 
this mode. 
Q: Does the V1 Laptop Portable unit supply power to my laptop? 
A: No it does not.  If your laptop’s battery becomes depleted, you must connect the 
laptop to an external power source by using the laptop’s own power adaptor. 
Q: How do I move the video with the Slide tool? 
A: Click the movie itself  and move the mouse  in any direction.    In  version 3.0, the 
video position sliders were used instead to move the video left and right. 
Q: How do I center the subject in 8-key-frame time-lapse?  
A: Enter Compare Mode.  Use the Slide tool to center the image.  This same position is 
used for time-lapse. 
Q:  In  a  dual-display  or  TV-out  configuration,  why  does  one  of  my  displays 
show a pink screen during live video preview and full-speed playback, while the 
other appears fine? 










