User`s manual

V 1 P R O F E S S I O N A L 5 . 7
91
A: If you own a computer system that does not allow you to enable multiple displays as
PRIMARY displays, you will see a pink screen on any display that is not PRIMARY.
See the Playback Options section in the Video Playback chapter for instructions on
enabling RGB-only output mode.
Q: When I launch the V1, the image does not fill the entire LCD panel—there is
a large black border around the V1 window. The desktop returns to normal
when I exit the V1. Why is this?
A: Your video driver is not scaling the software to fit your panel. Unlike a regular CRT
monitor, LCD panels have a set resolution. When an image that is smaller than the
native resolution is displayed, the image will not take the entire panel, only the actual
size of the image being displayed.
Q: I get the error “Sorry! Procedure <timer/init timer> reports no foreign
application responded to a DDE initiate error on line 109.” What does this
mean?
A: This error occurs if the color depth on your computer is set to 24bit True Color
mode. The V1 video window requires either 16bit High Color or 32bit True Color
mode to function properly. Please make the appropriate changes to your system color
depth, restart the computer and try starting the V1 Professional software again.
Q: I get error “ActiveX cannot create object on line xx.” What does this mean?
A: This error appears if you do not have one of the following operating system updates
installed: DirectX
®
8 or newer, Internet Explorer
®
5.5 (or newer),
and Windows Media Player
®
7 (or newer). Please verify your current version of these
three important applications, and if install any updates if necessary
The System Info Window
To access the System Info window, launch the V1, select Options , and then select the
System Info tab. The following window will appear: