User Manual

Rev. C-020907 P/N VDC12248AA-MNL
BatteryMINDer
®
Model 12248-AA
Page 35
FOR REPAIR OR REPLACEMENT
In the event that you believe your product may be
defective, you MUST speak to a VDC Electronics tech-
nician at 1-800-379-5579 x206 (ET) before proceeding
further.
If after speaking with our tech support personnel it is
necessary to return the unit, you MUST request an
RMA number.
All returns must be authorized by VDC Electronics.
Items must be returned within 10 days after receiving
your Return Merchandise Authorization number
and must be packed in the original packaging with
manual and all connectors included.
Your Return Merchandise Authorization number must
be shown on the return shipping label as follows:
VDC Electronics, Inc.
Returns Department
Attn.: RMA # (Enter Your RMA# Here)
147 D Woodbury Rd.
Huntington, NY 11743
Note: If your questions relate to safety con-
cerns, please contact:
[e-mail] or if a
potentially hazardous emergency may exist
cease using the product immediately and call
[phone] ext. 202 (ET) Monday – Friday
or contact our tech support at ext. 206.
Standard operating questions, clearly
answered in this manual, will not be
answered by phone.
YOUR NOTES: