You can rely on User Guide and Important Warranty Information Promax Combi HE Plus A Range Condensing Combination Boiler Please keep these instructions in a safe place. If you move house, please hand them over to the next occupier.
Contents Section Natural Gas Potterton Promax Combi 24 HE Plus A G.C.No 47 393 21 Potterton Promax Combi 28 HE Plus A G.C.No 47 393 22 Potterton Promax Combi 33 HE Plus A G.C.No 47 393 23 Page 1.0 Quick Reference Guide 3 2.0 Troubleshooting 4 3.0 Repressurising System 6 4.0 Clearances 7 5.0 Care of the Boiler 8 6.0 Legislation 9 7.0 Notes 10 8.0 Emergency 11 9.0 Warranty & Service 12 Where fitted, user label for optional timer to be applied here.
1.0 Quick Reference Guide 2 Reset 1 3 4 0 bar ON/OFF/Reset Selector Switch Reset Display Central Heating Temperature Control Reset Domestic Hot Water Temperature Control System Pressure Gauge Reset Position of Optional Timer Reset OFF Position Central Heating & Hot Water Domestic Hot Water Reset The boiler will not operate. Both Heating & Hot Water will operate. Hot Water will operate. Hold for approx 5 seconds and release.
Boiler not working 2.0 Troubleshooting START Make sure the gas supply is turned ON and check if other gas appliances are operating (e.g. fire, cooker). YES Is the ( ) or ( ) light on and the ( ) on ? YES Is the ON/OFF/Reset Select Switch in the ( ) position and the display lit ? Central Heating Indicator NO Domestic Hot Water Indicator NO If no gas, consult your supplier. Reset YES Display NO Check electricity to the boiler is switched on.
2.0 Troubleshooting Is the Timer ON and calling for heat ? 12 Is the Room Thermostat (if fitted) set high enough ? 10 15 20 25 4 8 5 3 9 2 5 6 7 Typical examples of external timer YES 1 10 11 YES CH ON CH OFF NO Turn Room Thermostat to maximum setting (typical example shown). NO 5 10 15 20 25 Ensure timer is set for Central Heating ON (see any instructions supplied with timer). CONTACT YOUR INSTALLER OR SERVICE ENGINEER.
3.0 Repressurising System 3.1 2 1 3 1. The water pressure in the central heating system is indicated by the pressure gauge. 4 0 Central Heating System Pressure bar 2. With the system cold and the boiler not operating the pressure should be at least 0.5 bar. During operation the pressure should not exceed 2.5 bar, and will normally be between 1.0 and 2.0 (Fig. 1). Fig. 1 Normal Pressure 2 1 3. A pressure of 3 or greater indicates a fault.
4.0 Clearances 450mm 5mm Min 5mm Min 200mm Min (300mm Min if using 80/125mm flueing system) 4.1 For your Safety 1. This appliance must have been installed in accordance with the manufacturer’s instructions and the regulations in force. 2. Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty.
5.0 Care of the Boiler 5.1 Cleaning the Outer case The painted panels should be wiped with a damp cloth and then dried completely. DO NOT USE ABRASIVE CLEANING AGENTS. 5.2 Protection & Precaution 1. The boiler incorporates an integral frost protection feature that will operate in both modes. If the boiler temperature falls below 5° C, then the boiler will operate until the water temperature has been raised. 2.
6.0 Legislation 6.1 Installation, Commissioning, Service & Repair 1. This appliance must be install in accordance with the manufacturer’s instructions and the regulations in force. Read the instructions fully before installing or using the appliance. 2. In GB, this must be carried out by a competent person as stated in the Gas Safety (Installation & Use) Regulations. 3.
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8.0 Emergency Warning ! If you smell gas Turn off the gas supply at the meter and call your gas supplier immediately. It is possible to isolate the boiler and at the isolating valve (Fig. 6). In GB, Transco operate a 24 hour emergency service and the telephone number will be listed in your telephone directory. Faulty boiler If it is known or suspected that a fault exists on the boiler, it must not be used until the fault has been corrected by a competent person.
Please complete the boxes below 9.0 Warranty & Service Serial Number Standard Warranty Term & Conditions 12 Months Free Warranty - register today To receive your 12 months free warranty please complete the form supplied with the boiler or simply call heateam, the service of Baxi Heating UK Ltd on 08706 000 653.
