User manual

FAQ

If your phone appears the questions frequently,

please refer to the answers as follows. After that,

you cannot solve the questions, please contact with

the mobile phone dealers or network operator.

Can’t turn the phone on:

 Check battery installation, please install battery

correctly.

 Check if battery level is low, change a battery or

charge the battery.

 Check if entered incorrect PIN code 3 times in a

row.

If yes, the phone is locked, then you should

enter your PUK code (please contact your

network operator for your PUK code).

SIM error:

 Is the SIM card dirty? Please clean it.

 Try and reinstall the SIM card.

 Is the SIM card damaged? Please contact your

network operator.

Weak signal or no signal:

 You may be in a location where the reception is

bad, such as tunnel or cellar, please relocate and

try again.

 You can try turning around slightly or get near

the window if you are in a room.

 Please contact your network operator, if you

still have a weak signal or no signal.