iridium SatDOCK 9555 Installation & User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd
iridium SatDOCK 9555 Installation and User Manual Version 1.0 Product name: SatDOCK 9555 Manual revision: 01 Part Number: USRMAN004501 Release date: March 2009 BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and reliable.
Package Contents Check that your SatDOCK 9555 package contains: 1 x SatDOCK 9555 Docking Station 1 x Hands Free Interface (HFI) module 1 x Speaker 1 x Microphone 1 x 3-wire Power cable harness / 2 Fuses 1 x RAM bracket 3 x M4 Screws Mounting Adhesive / Velcro User Manual Quick Start Guide Optional Accessories The following optional accessories are available for your SatDOCK 9555 • Intelligent handset (uses RJ45 port) • Antenna Cable • Antenna See your Service Provider for pricing and
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SatDOCK 9555 Installation & User Manual Contents Safety Information 6 About Beam Communications 11 About this Equipment 12 SATDOCK 9555 FEATURES 12 Installation Guidelines 14 EQUIPMENT OVERVIEW 15 UNPACKING & TESTING 17 INSTALLATION PROCEDURE 18 INSTALLING THE SATDOCK CRADLE 18 SATDOCK INSTALLATION STEPS 19 INSTALLING HANDSFREE INTERFACE UNIT (HFI) 19 ANTENNA CONNECTION 21 INSTALLING THE DIRECTIONAL MICROPHONE 22 INSTALLING THE SPEAKER 23 CHECKING PERFORMANCE AFTER INSTALLATION
Safety Information NOTE: Please read the following information carefully before installing and using the Beam SatDOCK 9555. Failing to follow instructions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions. Your SatDOCK 9555 is a low power docking station for the 9555 handset; when ON, it will charge the 9555 handset whilst docked in the SatDOCK 9555.
SatDOCK 9555 Installation & User Manual Safety – Iridium Transceiver 9555 • Your 9555 handset is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. • The Iridium 9555 handset has an in-built Iridium transceiver which is designed to be used with an external antenna. This antenna transmits RF energy. The Iridium antenna (fitted via an extension coaxial cable) must be located more than > 0.
IMPORTANT: Cellular & Satellite terminals or mobiles operate using radio signals and communication networks. Because of this, connection cannot be guaranteed at all times under all conditions. Therefore, you should never rely solely upon any wireless device for essential communications, for example emergency calls. Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate local agency regulations.
SatDOCK 9555 Installation & User Manual Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Performance of electronically controlled brake and/or guidance systems can, under certain unique conditions, be subject to interference by mobile radio operation.
Conventions in this Manual Warnings, cautions and notes appear throughout this manual and are represented by following conventions. WARNING / CAUTION: This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. NOTE / IMPORTANT / TIP: This symbol and associated text indicate a note providing general operating information. INTERFERENCE: All wireless phones may get interference, which could affect performance.
SatDOCK 9555 Installation & User Manual About Beam Communications Beam Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialized communications equipment for the Iridium Satellite Network. Beam’s commitment to be at the forefront has continued to increase its share of the global satellite communications market. Its premium distribution network spans the world.
About this Equipment SATDOCK 9555 FEATURES This guide outlines the details for installing the Beam SatDOCK 9555 in conjunction with an Iridium 9555 Portable Handset. This kit must not be used with any other device other than the Iridium 9555 Handset.
SatDOCK 9555 Installation & User Manual Suitable for Marine installation Not only is the SatDOCK 9555 suitable for various vehicle applications but also is suited to marine applications. Install in a small boat, right up to a large vessel and have your 9555 handset ready for use. Handset Charging When the 9555 is seated in the SatDOCK, the 9555 battery is charged whilst the vehicles ignition is on.
Installation Guidelines Wherever you install your equipment, follow these guidelines: • The units must be protected from dirt and moisture. • Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time. • Leave space around the units to allow for cooling. • Select an area to mount components that do not interfere with driver or passenger seating or leg space.
SatDOCK 9555 Installation & User Manual EQUIPMENT SatDOCK 9555 Installation Set Up OVERVIEW To Iridium Antenna SMA - Radio Mute 100mA max, O/C sink to ground.
Guidelines for Electrical Connections The System is designed to operate in negative ground 10 to 32 Volt DC electrical systems only. • The best power connection point for the positive primary power leads is the positive terminal of the vehicle battery. Often, direct connection to the battery is inconvenient, and you may find it easier to connect the positive leads to the starter solenoid. Always select a point as close as possible to the battery.
SatDOCK 9555 Installation & User Manual UNPACKING & TESTING Preliminary Testing 1. Unpack all components and assemble them on a service bench. 2. Position the antenna several meters from the other components to avoid potential interference. 3. Using a bench power supply in place of the vehicle battery, verify that all components are functioning properly.
INSTALLATION PROCEDURE Install the components in the following order: 1. Mount/Install SatDOCK cradle 2. Mount/Install HFI box 3. Installing interface/antenna cables 4. Install directional microphone 5. Install speaker 6. Install External Iridium Antenna 7. Connect Power 8. Test installation INSTALLING THE SATDOCK CRADLE When selecting a location for the SatDOCK cradle, consider these guidelines: • Ensure that each mounting surface is strong enough to support the control unit.
SatDOCK 9555 Installation & User Manual SATDOCK INSTALLATION STEPS INSTALLING HANDSFREE INTERFACE UNIT (HFI) 1. Remove base plates by loosening wing nut 2. Mount base plate in desired location 3. Affix other base to SatDOCK with M4 screws 4. Rejoin the two bases using the arm 5. SatDOCK is now ready to be wired in 6. For wall mounting use bases at right angles In many vehicles, the best location for these units is on the floor or the rear vertical panel of the trunk compartment.
To install the HFI box, follow these steps: 1. Using the Hands Free Interface as a template, mark the hole locations. 2. Remove the bracket, and use an awl or similar device to start the holes at the marked locations. 3. Drill the holes & mount the HFI unit using six suitable screws. CAUTION: Always use the supplied mounting hardware for mounting the units. If not mounted properly, the transceiver may shift when the vehicle is moving, which can interfere with proper operation of the vehicle.
SatDOCK 9555 Installation & User Manual Connecting the SatDOCK Cradle to the HFI Unit 1. Make sure the cable is routed correctly and will not be crushed or damaged during normal operation of the vehicle. 2. Plug the interface cable coming from the bottom of the SatDOCK into the Hands Free Interface Unit and fasten both thumbscrews to keep it secure. ANTENNA CONNECTION 1. Connect your antenna cable to the SMA connector location on the cable from the back of the SatDOCK.
INSTALLING THE DIRECTIONAL MICROPHONE Selecting a Location for the Microphone The hands-free directional microphone must be properly positioned in the vehicle to ensure optimum performance. When selecting a location for the microphone, consider these guidelines: • Mount the microphone near the centre of the vehicle, either on the driver-side sun visor or on the head-liner above the driver. • Do not position the microphone where it may be blocked by the visor.
SatDOCK 9555 Installation & User Manual INSTALLING THE SPEAKER Follow these steps to mount the speaker: 1. Mount the speaker to the transmission hump or underneath the dashboard on the passenger side. 2. Do not mount the speaker so that it faces the microphone directly or this will cause heavy feedback within the system. 3. Route the cable carefully to ensure that it does not get crimped by any heavy objects or enclosures this will avoid damaging the cable.
When installed in a marine application this accessory input (green wire) should be wired to a suitable panel switch that will allow the SatDOCK 9555 to be turned on and off when not in use or to dock or undock the 9555 handset. Wiring For a Marine Application When installed in a marine application the green wire (accessories) should be wired to a suitable panel switch which will allow the SatDOCK 9555 to be turned on and off when not in use or to dock or undock the 9555 handset.
SatDOCK 9555 Installation & User Manual SatDOCK 9555 Usage CAUTION: Ensure that the external antenna grommet at the rear of the 9555 handset is removed prior to inserting the handset into the SatDOCK cradle. 1. To dock the 9555 handset place the base of the 9555 handset into the seat if the SatDOCK ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the Sat DOCK cradle as illustrated below. 2.
OPERATION OF THE SATDOCK 1. Ensure the 9555 handheld is switched OFF, and the vehicle ignition is OFF. 2. Retract the antenna on the 9555 handheld phone. 3. Place the handset into the SatDOCK as per the previous instructions. 4. Switch the vehicle ignition to ACC or ON position: phone and SatDOCK will automatically power up. Note: The phone may cycle it’s power twice during startup please be patient. 5. Wait for the unit to register on the network 6. You are now ready to make and receive calls.
SatDOCK 9555 Installation & User Manual MUTE FUNCTIONALITY & EARPIECE-JACK MODE Mute functionality: The mute function of the SatDOCK, allows the user to mute the uplink (microphone) audio to the 9555 handset whilst docked in the SatDOCK. Press the Mute button on the face of the SatDOCK, a red light will illuminate the Mute button to visually confirm that the SatDOCK is muted. Mute Button To exit the mute mode, press the mute button once.
If during operation of the SatDOCK unit the 9555 does not turn ON or OFF try: 1. Turn vehicle Accessories OFF 2. Turn the 9555 OFF 3. Remove the 9555 from the SatDOCK (switch OFF if it was not possible to previously) 4. Wait 10 seconds 5. Return the 9555 to the SatDOCK 6. Turn ON the vehicle Accessories. The 9555 unit will now power on in Hands free mode. If it continues to exhibit out of the ordinary operations please repeat the above process.
SatDOCK 9555 Installation & User Manual AT Commands When utilizing the data communication ports (USB and Serial DB9) the SatDOCK must ensure that users do not enter in AT commands that could interrupt the SatDOCK’s synchronization with the 9555 handset. Therefore the SatDOCK will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle.
USING THE RS232 COMMUNICATION PORT An RS232 serial data port is available via the “Comm Port” allowing data calls, or tracking / alerting modules or a PC to be connected. The DB9 Comm Port enables data devices to be connected to the Hands-free Interface unit.
SatDOCK 9555 Installation & User Manual USING THE USB DATA PORT The SatDOCK 9555 provides a USB data port interface that allows a PC/Laptop to connect through to the docked 9555 for data communications. Mini-USB Data Port To connect a PC/Laptop to this USB port you will require a mini-USB-B to USB-A data cable. This cable is included in your original 9555 package.
USING THE LINE IN/OUT The Line In/Out pluggable screw-terminal allows interfacing to the vehicles’ existing communications system. The Line audio level of this interface is that of typical equipment being -10dBV, which is about 0.3V RMS (2V Peak to Peak Max) Input Impedance: 50k ohm Output Impedance: 1.2k ohm Line In/Out Pinout: 1 (left) = Line In (uplink audio) 2 (middle) = ground 3.(right) = Line Out (downlink audio) NOTE: It is recommended to use screened 2-core audio cable.
SatDOCK 9555 Installation & User Manual CONNECTING AN INTELLIGENT HANDSET (OPTIONAL) The Hands-free interface is capable of supporting the use of an optional Intelligent handset. An optional Beam RST970 Intelligent Handset will simply connect to the Hands Free Interface Unit. When connecting the RST970 Intelligent Handset, make sure that the Vehicle Accessories is off and the 9555 handset is off prior to powering on the Intelligent Handset.
IRIDIUM 9555 DISPLAY DEFINITIONS Display Status Indicators and Icons: The following icons will appear in your display to provide you with various information about the phones activity.
SatDOCK 9555 Installation & User Manual POWER-ON MESSAGES Once your phone is power on, you may see: Message Description Searching... Registering... Check Signal Invalid Account Enter Phone Unlock Code Enter PIN Insert Card Check Card Blocked ! Blocked Bad Card See Supplier Busy Try Later or Please Try Later Restricted Area Redial? The phone is attempting to establish communications with the satellite network. Your phone is registering with the network.
Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world consistent, reliable, quality voice and data access all day every day. The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this. There are conditions that can compromise the quality of the service you may receive. These include: »» Obstructions »» Cabling »» RF Interference 1.
SatDOCK 9555 Installation & User Manual 3. RF Interference All wireless devices, including satellite telephones, are susceptible to RF (radio frequency) interference from other electronic devices. This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other. Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky.
Specification Summary ELECTRICAL & ENVIRONMENTAL SPECIFICATIONS Electrical Power Average Power Consumption # (HFI & 9555 Cradle) Standby Mode (Charged) Standby Mode (Charging) Talk/Transmit Mode Sleep Mode # Optional DPL Handset Additional Interfaces Microphone Speaker Entertainment Mute Ring Alert Line In/Line Out Environmental 9555 Handset Operating Temperature Range SatDOCK 9555 Operating Temperature Range Charging Temperature range *** Operating Humidity Range Storage Temperature Weight (HFI + Cradle)
SatDOCK 9555 Installation & User Manual RS232 (COM PORT) SPECIFICATION The HFI is provided with a RS232 serial port for data connection. It is a 9-pin D-type (female) socket, wired DCE for connection to a standard PC with a 1:1 cable.
CRADLE MOUNTING DIMENSIONS (Millimeters) 46.05 23.01 61.92 30.17 15.08 5.53 19.05 40 19.
SatDOCK 9555 Installation & User Manual Ø9 HANDS FREE INTERFACE (HFI) MOUNTING DIMENSIONS (Millimeters) Acc Ring Vehicle Mute B (--) 174 In GND Out MIC Comm Port Mic Line Level 186 Transceiver B (+) 121 130 Ø4 27.
Trouble Shooting 42 This chapter provides information to help you troubleshoot problems you may encounter while running the HFI and/or SatDOCK.
SatDOCK 9555 Installation & User Manual Q There a buzzing coming from the in-vehicle unit A Check the car radio is switched off whilst on a call Check there is no external interference from outside the vehicle, trains, large machinery, other communication equipment Check the microphone and antenna cabling Check the DC power input Q There is a lot of background noise on the call A Check the signal strength and that you have 5 bars to make a quality call.
Q Phone powers off once the ignition is switched off or the key is removed after 20 minutes. A This is normal operation; however connecting the ACC cable to a constant power source on the vehicle will rectify this, if such an operation scenario is required. Q There is no Audio from the Speaker A Check that the speaker connector is installed directly to the HFI kit.
SatDOCK 9555 Installation & User Manual Q You can’t make international calls A Have you included the relevant codes? Press and hold the (+) key to display the international dialling prefix (+), and then enter the appropriate country code, followed by the phone number. Q Your PIN2 is locked A Enter the PIN2 unblocking key (PUK2) or contact your service provider.
Beam Warranty Conditions BEAM Communications gives this express warranty (along with extended warranty endorsements, where applicable) in lieu of all other warranties, express or implied, including (without limitation), warranties of merchantability and fitness for a particular purpose. This constitutes our sole warranty and obligation with regard to our products as well as the Customer’s sole remedy.
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