User guide
20
Problem What to do
My iPod/
iPhone
does not
respond to
the remote
control.
• Make sure there’s a clear path between the remote
and the system with no obstructions.
• Wipe the small lens on the front end of the remote
using a clean, dry cloth.
• Bright room lights or sunlight can cause interference.
Try using the remote from another location.
• Remove your iPod/iPhone from the dock.
Wait 5 seconds. Then reseat your iPod/iPhone.
• Make certain the remote battery is installed correctly.
If it is old, replace it.
The system
won’t
respond
to any
controls.
• Reset the system. First, unplug the power cable for 60
seconds. Next, plug it back in.
• Contact your dealer or Beats Customer Service at
www.beatsbydre.com.
English
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