Warranty

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WARRANTY
5-Year Manufacturer's Limited Warranty
Obtaining necessary permits is the sole responsibility of the purchaser.
Purchaser/customer agrees he/she/company will NOT hold Awntech liable for improper installation, maintenance
and repairs.
A. WARRANTY: 5 Year Limited Manufacturer’s Warranty (Prorated by the month)
B. WHO GIVES THIS WARRANTY? Awntech Corporation, 10950 S. Pipeline Road, Euless, TX 76040
C. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser who paid for the product and may not be assigned or
transferred to subsequent owners. This Warranty applies only to products purchased and installed in the United
States.
D. WHAT ARE THE RESPONSIBILITIES OF AWNTECH UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein, Awntech Corporation will furnish replacements for parts
found by Awntech Corporation to be defective in design, manufacture or assembly, under each specific component
or product warranty as set forth below.
E. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE WARRANTY?
•Before any claims may be made under this Warranty, the original purchaser must have paid in full for the product
covered under the Warranty, according to the terms and conditions of the pay-plan defined in the original order. IF
THE PURCHASER HAS FAILED TO MAKE FULL PAYMENT, THIS WARRANTY SHALL BE NULLIFIED AND AWNTECH
CORPORATION SHALL BE RELIEVED FROM ANY RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY. The
purchaser agrees and acknowledges that this Warranty agreement constitutes an executor contract.
•The purchaser must use care in installation, maintenance, operation, use, and storage of the product in
accordance with the instructions contained in the owner’s manual. ANY FAILURE TO INSTALL, MAINTAIN,
OPERATE, USE AND STORE THE PRODUCT IN ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE OWNER’S
MANUAL WILL NULLIFY THIS WARRANTY AND RELIEVE AWNTECH CORPORATION FROM ANY RESPONSIBILITY OR
LIABILITY UNDER THIS WARRANTY.
•Promptly notify Awntech Corporation of any claims.
•At Awntech’ s request the purchaser may be required to provide a photographs or videos (if necessary) of any
defective parts. The purchaser may also be required to pay a deposit until the defective parts are returned to
Awntech Corporation for inspection. The purchaser must obtain a return authorization form from Awntech
Corporation’s customer service department prior to the return of any merchandise and after having received such
authorization, return the part or product, freight prepaid, to Awntech Corporation.
F. WHAT IS COVERED UNDER THIS WARRANTY?
The following components of Awntech Beauty-Mark® models and their accessories (defined as accessories
attached to the awning) are covered under this Warranty, subject to the limitations set forth below. These
components have a five (5) year limited (prorated) warranty, against manufacturer’s defects as outlined below:
(a) Should the purchaser promptly notify Awntech Corporation of such defects within one year (12 months) from
the date of the original purchase, the defective component will be replaced at no charge to the purchaser.
Awntech reserves the right to ask for the defective part to be returned and/or photos/videos of the defective part.
(b) After one year but within five years (60 months) from the date of the original purchase, a defective
component will be replaced upon the purchaser's payment of 1/60th of the full retail cost of the component for
each month of use prior to the claim.
FIXED AWNINGS – COVERED COMPONENTS
Structural supports - all supporting components are warranted not to fail for five (5) years prorated.
Acrylic fabric - warranted for five (5) years prorated against:
a) Excessive fading under normal conditions if maintained, operated, used, and stored in accordance with the
instructions contained in the owner’s manual.
b) Mildew on acrylic fabric. Mildew will not form on the fabric itself, but may form on dirt and dust that have not
been removed from it. Please see maintenance instructions for proper cleaning—outlined in owner’s manual.
G. WHAT IS NOT COVERED UNDER THIS WARRANTY?