Use and Care Manual

This exclusive Simmons
®
product is built with a single-sided design. This bed does
not have to be flipped to maintain warranty. The single-sided design mattress
will have a different type of finish on the bottom than the top. To register your
Simmons
®
mattress, please visit www.beautyrest.com/register
DO:
•Use a new Simmons
®
foundation or a supportive,
rigid, non-yielding foundation. An old foundation
unit may not provide sufcient support.
•Support your Simmons
®
mattress and foundation
only with a frame that provides rigid center support
as well as support for the head, foot, and sides for
queen, split queen, king and California king size sets
(as noted above). For any queen or king frame that
does not have a metal center support, you must use
at least 5 hardwood (i.e., oak or ash) slats (1” x 4”)
and add legs to the 3 center slats. By not providing
a sufficient supportive frame, damage can occur to
the product and your warranty will be invalid.*
•Add a solid platform on top of any open slatted
mattress support system with openings between
the slats that exceed two (2) inches (e.g., a platform
bed frame in which a Beautyrest
®
or BeautySleep
®
mattress rests directly upon slats with open spaces
between the slats). Use of such an open slatted
mattress support system with spaces between the
slats which exceed two (2) inches (5 centimeters),
without the addition of a solid platform will damage
your mattress and your warranty will be invalid.
•Use a quilted protector pad on your mattress at
all times to avoid stains (including MoistureBan
products).
•Carton your mattress and carry it on its side when
moving.
•If your mattress has a removable cover, use only a
professional dry cleaning service to clean the cover.
•If your Simmons
®
mattress was manufactured on or
after July 1, 2007, it meets the requirements of the
Federal Flammability Standard, 16 CFR 1633, when
your mattress is used alone or with the Simmons
®
foundation(s) as specified on the 1633 law label (see
example of 1633 law label on next panel).
DO NOT:
•Do not use an open slatted mattress support
system (e.g., a platform bed frame in which your
mattress rests directly upon slats with open spaces
between the slats) where the openings between the
slats are greater than two (2) inches (5 centimeters)
as this will damage a Beautyrest
®
or BeautySleep
®
mattress. To prevent damage to your mattress if
the openings between the slats exceed two (2)
inches (5 centimeters), the support system may be
modified by applying a solid platform on top of the
slat system.
•Do not remove the white law label or the model
name label. These labels serve as a means of
identification to establish your warranty rights.
•Do not bend or fold, stand or jump on product as
damage can occur.
•Do not use cleaning fluids on your mattress; it may
damage some of the materials.
•Do not use any type of fabric protection spray or
chemical application on this product.
•If your mattress has a removable cover, do not
machine wash the removable cover.
•If your mattress has a removable cover, do not
remove or wash the inner mattress cover or bottom
fabric of removable outer cover.
•If your mattress has a removable cover, do not wash
the foam mattress core.
•If you purchased a Simmons
®
product, including
ComforPedic,
®
that contains one (1) inch or more
of AirCool
®
or NxG
®
Memory Foam, do not use a
heating pad or electric blanket.
•Do not smoke in bed or use open flames near the
bed.
* For all adjustable foundations, please see the owner’s
assembly and operating manual for required support.
MATTRESS CARE
LIMITED WARRANTY LIMITED WARRANTY
HOW CAN I GET SERVICE ON MY WARRANTY?
Contact your original Simmons
®
dealer. If your
original Simmons dealer is no longer in business or
you have moved outside the service area, please
contact the Simmons Consumer Service Facility
at customerassistance@simmons.com. A copy of
original bill of sale is needed to determine original
date of purchase. Model name label and law label
must be provided to identify the bedding and
validate this warranty.
WHAT IS COVERED?
If you purchased a Simmons
®
mattress and use it with
a foundation and frame that provide proper support,
this warranty covers manufacturing defects in your
Simmons
®
mattress or foundation. This warranty also
covers faults in materials or manufacturing defects in
the removable fabric cover available on select models.
Replacement of one piece does not automatically
result in the replacement of any other piece. This
limited warranty is provided only to the original
purchaser.
Examples of proper support for queen, split queen, king
and California king size bedding when the mattress is also
supported by a conventional foundation or box spring.
HOW LONG IS THE COVERAGE PERIOD?
The warranty coverage runs from the original date of
purchase. Repair or replacement of the mattress or
foundation does not extend its limited warranty or
begin a new limited warranty period. Your warranty
period is based on the code indicated on your white
law label. (See chart)
WHAT WILL SIMMONS DO?
If your Simmons
®
mattress, foundation or removable
fabric cover (available on select models) fails due to
a manufacturing defect, the exclusive remedy under
this warranty will be repair
or replacement of the
defective product in the
U.S., Puerto Rico or U.S.
Virgin Islands. Simmons
reserves the right to
substitute comparable
materials or models and
does not guarantee that
the replacement will
match the existing piece.
YOUR RIGHTS UNDER
STATE LAW:
This warranty gives you
specific rights, and you
may have other rights,
which vary from state
to state. This warranty
is extended only to
the original purchaser
from Simmons Bedding
Company or its
authorized dealers.
WHAT IS EXCLUDED UNDER
THIS WARRANTY?
This warranty does not apply to and excludes:
•Firmness preference of the product
•Normal body impression(s) as indicated by your
warranty code (see chart)*
•Bed height/weight
•Cover (fabric)
•Bent border/grid wires
•Burns, stains or soil
•Mattresses not used with a proper foundation and
support system. Examples of proper support include:
■
Simmons
®
foundation or a supportive,
rigid non-yielding foundation. The frame
supporting queen and king size mattresses
and foundations must have sufficient center
support
■
Slatted platform bed frames where the space
between the slats measures two (2) inches (5 cm) or
less and which, with a queen or larger size, provide
adequate center support
■
The appropriate Simmons
®
adjustable
foundation
•Damage due to use of a Beautyrest
®
or BeautySleep
®
mattress on a slatted platform bed frame without a
solid foundation where the space between the slats
exceeds two (2) inches (5 cm)
•Adjustable foundations (see owner’s manual for
details on warranty coverage)
•For models with removable covers, damage
due to improper washing (including snags and
discoloration)
•Merchandise sold “as-is”, “distressed” or “floor
model/sample
•Claims made outside the 50 United States, Puerto
Rico or U.S. Virgin Islands
•Transportation, inspection, or removal costs of
product
•Simmons
®
product that is stained, soiled, or infested
with vermin, even if defective
* Please note that due to use of higher density foams and/
or the use of memory foam technology in some models,
the recovery time may take up to 4 hours. However, normal
increase in softness or a decrease in the recovery feature due
to normal use, temperature, or humidity is excluded under
this warranty.
THE DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES, INCLUDING BUT
NOT LIMITED TO
THE IMPLIED WARRANTIES
OF MERCHANTABILITY
AND FITNESS, SHALL NOT EXCEED THE TERM
OF THIS LIMITED WARRANTY.** SIMMONS
SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES THAT RESULT FROM
THE USE OF YOUR SIMMONS
®
PRODUCT.***
NO EXPRESSED OR IMPLIED WARRANTIES
ARE EXTENDED TO PERSONS WHO PURCHASE
THE PRODUCT FROM
ANYONE OTHER THAN
SIMMONS BEDDING
COMPANY OR ITS
AUTHORIZED DEALERS,
AND ALL WARRANTIES
TO SUCH PERSONS, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS, ARE HEREBY EXCLUDED.
** Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to
you.
*** Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitations and exclusions may not apply to you.
For warranty assistance or other product
correspondence, please contact your
Authorized Dealer, or:
One Concourse Parkway, Suite 800
Atlanta, GA 30328
toll-free (877) 399-9397 fax (770) 613-8575
www.simmons.com
customerassistance@simmons.com
©2012 SIMMONS BEDDING COMPANY
Part#805.72014•Revised09/12
Warranty Code
on Law Label
Total Limited
Warranty
Period for No Charge
Except Transportation
*
Normal Body
Impression
A 10 Year 10 Year 1.5” or less
B 1 Year 1 Year 1.5” or less
C Specific warranty applies, see separate agreement
E 20 Year 10 Year .75” or less
G 2 Year 2 Year removable fabric cover
H 5 Year 5 Year 1.5” or less
I 20 Year 10 Year 1.5” or less
J 3 Year 3 Year 1.5” or less
K 10 Year 3 Year 1.5” or less
L 25 Year 10 Year .75” or less
M 15 Year 10 Year 1.5” or less
N 25 Year 15 Year 1.5 ” or less
O 25 Year 15 Year .75” or less
NOTE: See the example of law label for warranty coding.
*Transportation charges are the responsibility of the consumer, except in CA.
EXAMPLE LAW LABEL
If you inadvertently remove
white law tag from product,
please attach here to save.
NOTE:
The warranty Code
is located here on
your Law Tag.
EXAMPLE 1633 LABEL
THE FOLLOWING CARE INSTRUCTIONS
CAN HELP PRESERVE WARRANTY RIGHTS:
Acceptable Support Superior Support Premium Support*
All Queen Sizes All Sizes All Sizes
Metal Frame
5 Legs 6 Legs 7 Legs
Wood Frame
5 Hardwood Slats
3 Center Legs
N/A 5 Hardwood Slats
3 Center Legs
*Recommended
PRODUCT WARRANTY
& CARE INSTRUCTIONS
Simmons Bedding Company would like to thank you for your recent
purchase of a Simmons sleep system. With your selection you join millions
of people around the world who have decided a superior mattress can
make the difference in the quality of sleep they enjoy.
The bed you will sleep on tonight draws on more than 140 years of
manufacturing innovation, enhanced by sleep research pioneered by
Simmons in 1925. Simmons is committed to scientific design and testing
of its products, helping you to sleep soundly for years to come. If you
have questions, please visit our website at www.beautyrest.com.
To register your Beautyrest
®
mattress,
please visit www.beautyrest.com/register
Para registrar su colchón Beautyrest,
®
visite www.beautyrest.com/register
GARANTÍA E INSTRUCCIONES PARA
EL MANTENIMIENTO DEL PRODUCTO
Simmons Bedding Company desea agradecerle por su reciente compra
de un sistema de cama Simmons. Al elegir este producto se une a
millones de personas en todo el mundo que han decidido que un colchón
de superior calidad puede hacer la diferencia en su calidad de sueño.
La cama en la que dormirá esta noche cuenta con más de 140 años de
innovadora fabricación, optimizada gracias a la pionera investigación del
sueño realizada por Simmons en 1925. Simmons tiene un compromiso
con el diseño científico y con la evaluación de sus productos, ayudándole
así a disfrutar de un profundo sueño durante años y años. Si tiene alguna
pregunta, visite nuestro sitio web en www.beautyrest.com.
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®

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