Product Warranty

Name _________________________________________________________
Phone _________________________________________________________
Address _______________________________________________________
City _______________________________ State ______ ZIP ____________
Purchase date ___________________________________________________
Retail Store_____________________________________________________
Bed Serial Number _______________________________________________
Email Address __________________________________________________
Register Online. For easy registration of your warranty visit www.ergomotion.com
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.
2-Year Hassle Free Warranty
Your adjustable base is warranted by the manufacturer against defects
in materials or workmanship for a period of two years from the date of
purchase to the original Purchaser. During such time, the manufacturer
will repair or replace, at no cost to the original Purchaser, any warranted
Ergomotion part(s)* found to be defective by the manufacturer, in its sole
discretion. This includes all pre-authorized labor and transportation costs
incurred with the repair or replacement of any part found to be defective.
5-Year Warranty on Parts
During year 3 through 5 from the original purchase date, the
manufacturer will replace any part on the adjustable base found to be
defective by the manufacturer, to the original Purchaser. The manufacturer’s
liability is limited to the replacement of the defective electrical/mechanical
Ergomotion part(s)* ONLY, with the Purchaser responsible for all service,
installation, and transportation cost of said part(s).
20-Year Limited Warranty
Notwithstanding the above, the manufacturer extends a 20-year warranty
on mechanical base parts found to be defective on a limited basis as defined
herein. Specifically, the manufacturer warrants that for a full 20 years from
the commencement date of this warranty, any defect in the workmanship or
the materials used shall be covered. For purposes of this 20-year warranty,
it specifically excludes the cover, shroud, platform, legs, actuator lift motors,
massage motors, control box, remote controls, power supply, and all power
supply cords. The purchaser shall pay 1/15 of the current MSRP of the
replacement part, or the entire adjustable base if deemed irreparable at the
sole discretion of the manufacturer, multiplied by the number of years after
the fifth year from the original purchase date. The manufacturer’s liability
shall be limited to the replacement of the defective Ergomotion part(s)*
ONLY with the purchaser responsible for all service, installation and freight
costs for said part. This warranty does not apply to floor models.
1-Year Warranty on Sleeptracker® Parts
Your Beautyrest Sleeptracker® System is warranted by the manufacturer
against defects in materials or workmanship for a period of one year from the
date of purchase to the original Purchaser. During such time, the manufacturer
will repair or replace, at no cost to the original Purchaser any warranted
Sleeptracker® part* found to be defective by the manufacturer, in its sole
discretion. This includes all pre-authorized labor and transportation costs
incurred with the repair or replacement of any Sleeptracker® part found to be
defective. This warranty covers the functionality of the Sleeptracker® System
for its normal, intended use and does not cover a malfunction that has resulted
in improper or unreasonable use or maintenance, or accident. After one year
from the date of purchase, the purchaser shall be responsible for all part(s),
service, installation, and transportation cost of said part(s). This warranty
excludes claims related to use of Sleeptracker® services. Any claims related to
Sleeptracker® services are governed by separate Terms and Conditions of Use
for those services.
2-Year Floor Model Warranty
Your adjustable base floor model is warranted against defects in the
electronics for a period of two years from the date of purchase to the
original Purchaser. During the first two years the manufacturer will replace
at no cost to the original Purchaser, any defective electronic Ergomotion
part(s)*, excluding the parts that make up the Sleeptracker® system. The
manufacturer’s liability is limited to the replacement for the defective
electronic Ergomotion part(s) ONLY with the Purchaser responsible for all
service, installation and transportation cost of said part(s).
Additional terms and conditions apply. See reverse for details.
20 YEAR LIMITED
WARRANTY
Manufactured by
Ergomotion Inc for
For warranty claims,
call Customer Service:
1-888-550-3746
[e-mail] | www.ergomotion.com
To register your 20 year limited warranty via mail, send this portion and a copy of your proof of purchase (invoice or sales receipt) to:
Ergomotion Warranty Dept. PO Box 8330, Goleta, CA 93118