Operating instructions

Appendix
9 Appendix
9.1 Beckhoff Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.
9.1.1 Beckhoff branches and partner companies
Please contact your Beckhoff branch office or partner company for local support and service on Beckhoff
products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner
companies: www.beckhoff.com
. You will also find further documentation for Beckhoff components there.
9.1.2 Beckhoff company headquarters
Beckhoff Automation GmbH
Eiserstraße 5
33415 Verl
Germany
Phone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
E-mail: [e-mail]
Web: http://www.beckhoff.de/
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• world-wide support
• design, programming and commissioning of complex automation systems
• and extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
E-mail: [e-mail]
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
E-mail: [e-mail]
If servicing is required, please quote the project number of your product.
30 CP29xx