Operation Manual
7. Applythesensortothebedaccordingtotheinstructions
Removetheprotectiveliner
ApplyBedditsensoraccordingtotheBedditsetupinstructionstoabed
Whenstartingyourfirstmeasurementtapthe‘SLEEP’buttonintheBedditapp
andfollowtheonscreeninstructionsforconnectingthesensortoyoursmart
phone.
Most common problems with Beddit
My heart rate graph shows gaps.
Occasionally,theheartrategraphinthesleepresultsmightshowsomegaps.Thealgorithm
doingthecalculationoftheheartratehasadefinedconfidenceratewhichitneedstopass,
beforetheheartratedataispresented.Incasethesleeperhas,forexample,beentossingand
turningalotduringthenight,theconfidencerateoftheheartratemaybelowatsometimes.
ForthattimetheheartratewillnotbedisplayedintheBedditappbecauseitdoesn’texceed
thedefinedconfidencerate.Theaverageheartratevalueovertheentirenightandminimum
andmaximumreadingswillstillbeshowneventherewouldbesomegap(s)inthegraph.
Therehasbeenonlyafewcaseswheretheheartrategraphhasquitshowingentirely.Theapp
startsmeasuringnormallyandshowsalldataexceptfortheheartrate.Inthesecases,please
contacttheBedditCustomerSupportatsupport@beddit.com.Ifwefindoutthesensoris
defectivewewillapplytheoneyear’smanufacturer’swarrantyandpromptlyreplacethebroken
unitwithanewone.
My sleep graph shows gaps.
Liketheheartrategraph,thesleepgraphmayalsooccasionallyshowgaps.Thismightbedue
tomultiplereasons.Hereyoucanseethemosttypicalreasonsbehindtheproblem:
1. Firstly,themostcommonreasonforthesleepgraphgapsisthesleeperrollingoffthe
sensor.Thesleepershouldbeatleastpartlyontopofthesensorstripthroughoutthe
nighttogetaccuratesleepresults.Thesensorwellcoversonesideofthebed.
2. Thegapsinthesleepgraphmightalsobecausedbymalplacementofthesensor.To
findoutmoreabouthowtosetupthesensorcorrectly,pleasevisitourFAQpage:
ApplyingBeddittoabedorcheckouttheusermanualprovidedintheBedditpackage.
3. Finally,therehasabeenonlyafewcaseswherewe’vedetectedahardwarerelated
malfunctioninthesensoritself.Totroubleshootthisproblem,pleasecontacttheBeddit
CustomerSupportatsupport@beddit.com.Ifwefindoutthesensorisdefectivewewill