Operation Manual
applytheoneyear’smanufacturer’swarrantyandpromptlyreplacethebrokenunitwith
anewone.
I can’t connect to my Beddit over Bluetooth with my smart phone!
Insomecasestheusermightexperiencesomeconnectivityissueswhentryingtoconnectthe
Bedditsensorwiththesmartdevice.Therearealotofdifferentkindsofsmartdevicesonthe
marketandallofthemhavedifferentkindsofimplementationsconcerningBluetooth
connection.Someofthesmartdevicesonthemarkethavesubstantiallymoreproblemswith
creatingandsustainingBluetoothconnectionsthanothersmartdevices.
WhenusingBluetoothconnections,itisimportanttokeepinmindthatthedistancebetweenthe
communicatingdevicesandthematerialsbetweenthecommunicatingdevicesaffectthe
stabilityoftheconnection.TheBluetoothsignalofBedditreachesapproximatelyto10meters,if
therearen’tanybiggerbarriersbetweenthetwodevices.Tomaintainagoodconnection
throughoutthemeasurement,pleasekeepthesmartphonenearbyyourBedditsensor.
IfyoustillfindithardtopairyourBedditandyoursmartphoneortablet,pleaseensurethatthe
BluetoothisturnedononyoursmartdeviceandthattheBedditiscloseenoughtobedetected
bythesmartdevice.UnplugtheUSBendofthecordofyourBedditfromthepoweradapterfor
approximately1minute.Afterwaiting,plugbacktheUSBtotheadapterandtryandpairthetwo
devicesstraightfromtheBedditappnotfromtheBluetoothsettingsofyouroperatingsystem.If
yourBedditdoesn’tshowup,choose‘Other’inthemanuthattheBedditappoffersyouandwait
awhileforyoursensortobedetected.
Insomerarecasestheremightbeahardwareissuewiththesensor,asdescribedabove.To
troubleshootthisproblemfurther,pleasecontacttheBedditCustomerSupportat
support@beddit.com.Ifwefindoutthesensorisdefectivewewillapplytheoneyear’s
manufacturer’swarrantyandpromptlyreplacethebrokenunitwithanewone.
SeealsoourFAQpageformoreinformation.
ProblemwithpairingmyBedditandmysmartdevice
The firmware update can’t be completed.
WithsomeofourBedditSmartsensors,thefirmwareofthesensorneedstobeupdated.In
somecasesthefirmwareupdateprocesscannotbecompleted,asthesensorhasnotbeen
rebootedproperly.Duringtheupdateprocesstheuserisinstructedtorebootthesensorby
unpluggingandrepluggingthepowerforthesensor.