Product Warranty

Parts and Labor Warranty
BeFree Sound warrants its products to the original purchaser, that are purchased in the USA for a period of
90 days. BeFree sound and guarantees that they shall be free from defects in workmanship and materials
in their original state and condition, or once reconditioned by BeFree Sound. BeFree Sound warranty any
products that are purchased from an unauthorized dealer.
This warranty is not applicable to any of the following: Any items damaged during shipment, any items
damaged while in the possession of any party other than BeFree Sound, any items damaged in use, as
well as any units with altered or not clearly visible serial numbers.
In order to have a product serviced, it must be sent back to BeFree Sound at the shippers expense. No
COD shipments will be accepted and the cost of shipping is not reimbursed by BeFree Sound.
Please note that any unit that is sent back to BeFree Sound must first be authorized for return. In order to
receive a mandatory Return Authorization Number, you may contact BeFree Sound via the following:
Telephone: [phone]
Email: [e-mail]
In order to ensure accurate processing of any defective units, please ensure that you include the
following information with any return:
Your full name, the return address where your items should be sent once refurbished, the best contact
number and email address, a detailed account of the defect for which servicing of the unit is being
requested, a copy of the original bill of sale/ invoice or sales receipt, a list of any other components which
were used with the unit being sent back and a description of how they were used, and a check or money
for $24.99 USD made out to BeFree Sound which will be applied to the shipping and handling costs of
returning the refurbished unit to the shipper.
All items, once approved to be returned, will need to be shipped to :
BeFree Sound
Warranty Processing Center
26308 Spirit Court
Santa Clarita CA 91350