User's Manual

6 Troubleshooting

When the keyboard or the mouse doesn't work properly, please check

the following:

1. Take out the receiver’s connector and check the receiver’s plug for

possible broken pins. If the plugs appear normal then reinsert the

plugs on your PC.

2. Check that if the batteries in the keyboard and mouse are installed

correctly. Make sure the polarity of the batteries corresponds with

the polarity signs in the battery compartment.

3. Replace the batteries to make sure the batteries are not low in

power.

4. It is strongly recommended to place the receiver in front of the

monitor in order to prevent signal disturbance from the monitor.

5. If your PC system’s BIOS setup has options for the keyboard or mouse,

make sure they are set to default settings. If you are not familiar with

the BIOS, refer to your PC’s manual for more information.

6. If you have problems using the sleep button, make sure that the

power management in your PC has been enabled both in the BIOS

and in Windows. For more information on your PC’s BIOS settings,

refer to your PC’s manual. For more information on how to enable

the power management features in Windows, refer to your Windows

manual.

7. If you have problems using the extra browser buttons and/or the

special mouse functions, ensure you have installed the keyboard

and mouse driver correctly as described in this manual’s Chapter 4:

Software Installation. Also check your hardware requirements meet

those listed in this manual.

8. Use the mouse only on a clean, flat, non-slippery surface in order to

ensure smooth and accurate cursor action. If you use a mouse-pad,

choose a light-colored one, not a dark one, to use less battery

power.

9. Keep all items away from direct sunlight, moisture, dirt, extreme heat

and abrasive chemical (cleaning) solutions.

10. Should the receiver, the keyboard or mouse become accidentally

immersed or splashed by liquids, switch off your PC immediately,