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warranty repair as there is no proof that the claim is within the applicable warranty
period.
2. Online Registration
To qualify for the extended warranty, you must register your new MUSIC equipment
within ninety (90) calendar days from the date of purchase. The online registration can
easily be completed by visiting www.music-group.com. We ask that you read the terms
and conditions of our Limited Warranty carefully. If the product purchase is not
registered within the first ninety (90) calendar days of your date of purchase, the
Limited Warranty will be applicable for only one (1) year, or for the period of your
country's statutory warranty, whichever is longer.
3. Warranty Service; Return Authorization Number
1. The initial stage of our warranty service, and the best way to find a solution, is to
check if the problem can be resolved by our Online Support Service. If you are
not able to resolve your issue through this route and you need to request
warranty service, please contact us through our online request form to request
for a Return Authorization (RA) Number. All requests must be accompanied by a
description of the problem, the serial number of the product and a copy of the
original sales or purchase receipt.
2. No warranty return shall be accepted without a valid RA number.
3. Shipments to Authorized Service Centers for warranty repair without freight
prepaid shall not be accepted.
4. Warranty Limitations and Exclusions
1. This Limited Warranty does not cover consumable parts, such as, but not limited
to fuses, batteries, cables, bulbs, guitar strings, etc.
2. MUSIC warrants the following items contained in or with the product to be free
from defects in material and workmanship only for a period of ninety (90)
calendar days from the date of retail purchase.
Accessories
External power adaptors/PSUs
Valves
Cables
Foot switches and remote controls