Warranty

 Switches / Sensors
 VRS / Potentiometers
 Loudspeaker drivers or diaphragm assemblies
 All faders including cross-faders and motorized faders
 Any mechanical component that may be affected by externally applied force
 Track Balls and Glide Pads
If upon inspection by a MUSIC Group Service Depot or its authorized agent, drivers or
diaphragm assemblies are found to have burnt voice coils as a result of over / under driving, or
due to a surge from a power amplifier, they will be excluded from warranty coverage.
4.4 This Limited Warranty does not cover the product if it has been electronically or
mechanically modified in any way. If the product needs to be modified or adapted in order to
comply with applicable local technical or safety standards in any country which is not the
country for which the product was originally developed and manufactured, this modification /
adaptation shall not be considered a defect in materials or workmanship. This Limited Warranty
does not cover any such modification / adaptation, regardless of whether it was carried out
professionally or not. Under the terms of this Limited Warranty, MUSIC Group shall not be held
responsible for any cost resulting from such a modification / adaptation.
4.5 This Limited Warranty covers only the product hardware. It does not cover technical
assistance for hardware or software usage. In addition it does not cover any software products
whether or not contained in the purchased product package. Any software is provided only in the
condition and format contained with the product, unless expressly provided for in any enclosed
software limited warranty.
4.6 This Limited Warranty is completely invalid if the factory applied serial number has been
altered or removed from the product.
4.7 Free inspections and maintenance / repair work are expressly excluded from this Limited
Warranty. If an inspection of the product by MUSIC Group shows that the defect in question is
not covered by the Limited Warranty, the inspection costs are payable by the customer.
4.8 Product damage or defects caused by the following conditions are not covered by this
Limited Warranty:
4.8.1 improper handling, neglect or failure to operate the unit in compliance with the instructions
given in MUSIC Group user or service manuals
4.8.2 connection or operation of the unit in any way that does not comply with the technical or
safety regulations applicable in the country where the product is used
4.8.3 any Act of God or Nature (such accident, fire, flood, etc.) or any other condition that is
beyond the control of MUSIC Group.