User's Manual

3130
Troubleshooting
3130
Troubleshooting
I can’t connect to the Internet wirelessly
Ifyou฀are฀unabletoconnecttotheInternetfromawireless
computer,pleasecheckthe฀followingitems:
1.Lookatthe฀lightsonyour฀Wireless฀Router.Ifyou’reusinga
BelkinWirelessRouter,฀thelightsshouldbeasfollows:
ThePowerlight฀shouldbeon.
TheConnected”lightshould฀beon,andnot฀blinking.
TheWANlightshouldbeeither฀onorblinking.
IfyourBelkinRouter’slightshavetheabovecharacteristics,go
tonumber2.below.
IfthisisNOTthe฀case,pleasetrythefollowing:
Make฀sureyour฀Router’spowercord฀ispluggedin.
Makesure฀allcablesareconnected฀betweentheRouter
and฀modem.
AreallthemodemsLEDsfunctioning?Ifnot,seeyour
modem’susermanual.
TryrebootingtheRouter.
Tryrebootingthemodem.
Ifyou฀are฀still฀havingproblems,pleasecallBelkin
TechnicalSupport.
Ifyou฀are฀notusingaBelkinWirelessRouter,฀consultthat
Wireless฀Routersmanufacturersuserguide.
2.Openyourwireless฀utilitysoftwarebyclickingontheiconin
the฀systemtray฀atthebottomright-handcornerofthescreen.฀
Ifyou’reusingaBelkinUSBAdapter,฀thetray฀icon฀shouldlook฀
likethis฀(theiconmay฀bered,orblue):
3.The฀exactwindowthatopenswill฀vary฀dependingonthemodel
ofUSB฀Adapteryouhave;฀however,฀anyofthe฀utilitiesshould
havealistofAvailableNetworks.Availablenetworksare
wireless฀networksyoucan฀connectto.IfyouareusingaBelkin
802.11g฀Router,“Belkin54g”฀is฀thedefault฀name.
Ifyou฀are฀using฀aBelkin802.11brouter,thedefaultnameshould
beWLAN.
Ifusinganon-Belkin฀Wirelessrouter,pleaseconsultyour฀router
manufacturersusermanualforthedefaultname.