User's Manual

31
Troubleshooting
31
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I can’t connect to the Internet wirelessly (continued)
The name of your wireless network appears in AP List
If฀the฀correct฀network฀name฀is฀listed฀in฀the฀AP฀List,฀please฀follow฀
the฀steps฀below฀to฀connect฀wirelessly:
1.฀฀Click฀on฀the฀correct฀network฀name฀in฀the฀AP฀list฀and฀then฀฀
click฀“Connect”.฀
2.฀฀If฀the฀network฀has฀security฀(encryption)฀enabled,฀you฀will฀need฀
to฀enter฀the฀network฀key.฀For฀more฀information฀regarding฀
security,฀see฀the฀page฀entitled:฀“Profile฀Tab:฀Creating฀a฀New฀
Profile”฀pg.฀17฀of฀the฀user฀manual.
3.฀฀Within฀a฀few฀seconds,฀the฀tray฀icon฀in฀the฀lower฀right-hand฀
corner฀of฀your฀screen฀should฀turn฀blue,฀indicating฀a฀successful฀
connection฀to฀the฀network.฀
If฀you฀are฀still฀unable฀to฀access฀the฀Internet฀after฀connecting฀to฀
the฀wireless฀network,฀please฀contact฀Belkin฀Technical฀Support฀
The name of your wireless network DOES NOT appear in
AP List
If฀the฀correct฀network฀name฀is฀not฀listed฀under฀AP฀List฀in฀the฀wireless฀
utility,฀please฀attempt฀the฀following฀troubleshooting฀steps:
1.฀฀If฀possible,฀temporarily฀move฀the฀computer฀five฀to฀ten฀feet฀
away฀from฀router.฀Close฀the฀wireless฀utility,฀and฀re-open฀it.฀If฀
the฀correct฀network฀name฀now฀appears฀under฀“Available฀
Networks”,฀you฀may฀have฀a฀range฀or฀interference฀problem.฀
Please฀see฀the฀suggestions฀listed฀in฀the฀section฀of฀this฀฀
manual฀titled฀“Placement฀of฀your฀Wireless฀Networking฀
Hardware”฀page฀2.
฀
2.฀฀Using฀a฀computer฀that฀is฀connected฀to฀the฀Wireless฀Router฀(or฀
Access฀Point)฀via฀a฀network฀cable฀(as฀opposed฀to฀wirelessly),฀
ensure฀that฀“Broadcast฀SSID”฀is฀enabled.฀If฀using฀a฀Belkin฀
Router,฀this฀setting฀is฀found฀on฀the฀“Channel฀and฀SSID”฀
configuration฀page.฀For฀detailed฀instructions฀on฀accessing฀this฀
page฀and฀changing฀settings,฀please฀see฀your฀Wireless฀Router฀
or฀Access฀Point฀User฀Guide.