User's Manual

33
Troubleshooting
33
section
2
1
3
4
5
6
7
8
For฀more฀information฀about฀setting฀up฀a฀SSID฀please฀reference฀
your฀router’s฀user฀manual.
If฀issues฀persist฀even฀at฀close฀range,฀please฀contact฀Belkin฀
Technical฀Support.฀
Link LED is solid but cannot connect to the Internet
If฀you฀have฀a฀signal฀but฀can’t฀get฀online฀or฀obtain฀an฀IP฀address,฀
the฀problem฀may฀be฀that฀a฀mismatch฀between฀the฀Encryption฀key฀
settings฀in฀your฀computer฀and฀router.฀
Check฀the฀WEP฀key฀settings฀to฀see฀if฀they฀match.฀The฀key฀is฀
case-sensitive฀and฀the฀spelling฀on฀each฀computer฀and฀router฀
must฀be฀exactly฀the฀same฀in฀order฀for฀the฀Adapter฀to฀connect฀
to฀the฀router.฀For฀more฀information฀about฀encryption฀please฀see฀
“Profile฀Tab:฀creating฀a฀Profile”฀on฀page฀17฀of฀this฀manual.
If฀issues฀persist฀even฀at฀close฀range,฀please฀contact฀please฀
contact฀Belkin฀Technical฀Support฀
Data transfer is sometimes slow
Wireless฀Technology฀is฀radio-based,฀which฀means฀connectivity฀
and฀the฀throughput฀performance฀between฀devices฀decreases฀
when฀the฀distance฀between฀devices฀increases.฀Other฀factors฀that฀
will฀cause฀signal฀degradation฀(metal฀is฀generally฀the฀worst฀culprit)฀
are฀obstructions฀such฀as฀walls฀and฀metal฀appliances.฀As฀a฀result,฀
the฀typical฀indoor฀range฀of฀your฀wireless฀devices฀will฀be฀between฀
100฀to฀200฀feet.฀Note฀also฀that฀connection฀speed฀may฀decrease฀
as฀you฀move฀further฀from฀the฀wireless฀router฀or฀access฀point.฀
In฀order฀to฀determine฀if฀wireless฀issues฀are฀related฀to฀range,฀
we฀suggest฀temporarily฀moving฀the฀computer,฀if฀possible,฀to฀
five฀to฀ten฀from฀Wireless฀Router.฀Please฀see฀the฀section฀titled฀
“Placement฀of฀your฀Wireless฀Networking฀Hardware฀for฀Optimal฀
Performance”฀on฀page฀2฀of฀this฀manual.
If฀issues฀persist฀even฀at฀close฀range,฀please฀contact฀please฀
contact฀Belkin฀Technical฀Support฀