G Wireless Router User Manual PM01110-A F5D7234-4 F5D7234-4 v3
TABLE OF CONTENTS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 WEP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Using Wi-Fi Protected Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 WPA Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Setting WPA/WPA2. . . . . . . . . . . . . . .
INTRODUCTION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Thank you for purchasing the Belkin G Wireless Router (the Router). The following two short sections discuss the benefits of home networking and outline best practices for maximizing your wireless home network range and performance. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Router for Optimal Performance” on page 2.
INTRODUCTION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Placement of your Router for Optimal Performance Important Factors for Placement and Setup Your wireless connection will be stronger the closer your computer is to your Router. Typical indoor operating range for wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your Router and connected devices increases.
INTRODUCTION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 3. Cordless Phones 4. Choose the “Quietest” Channel for your Wireless Network If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone: In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours.
INTRODUCTION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 5. Secure Connections, VPNs, and AOL Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The easiest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software, or by re-logging into the secure website. Secure connections typically require a user name and password, and are used where security is important.
PRODUCT OVERVIEW Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Product Features NAT IP Address Sharing In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Belkin G Wireless Router an ideal solution for your home or small office network.
PRODUCT OVERVIEW Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Support for VPN Pass-Through Integrated 802.11g Wireless Access Point If you connect to your office network from home using a VPN connection, your Router will allow your VPN-equipped computer to pass through the Router and to your office network. 802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.11b.
KNOWING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 Package Contents Ř Belkin G Wireless Router Ř Quick Installation Guide Ř Belkin Setup Assistant Software CD with User Manual Ř Belkin RJ45 Ethernet Networking Cable Ř Power Supply 5 6 7 8 9 10 The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility.
KNOWING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 1. Modem LED 6 7 8 9 3. Security/WPS LED This LED lights in GREEN to indicate that your modem is connected properly to the Router. It blinks rapidly when information is being sent over the port between the Router and the modem.
KNOWING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 5. Internet LED This unique LED shows you when the Router is connected to the Internet. When the light is OFF, the Router is NOT connected to the Internet. When the light is blinking, the Router is attempting to connect to the Internet. When the light is solid GREEN, the Router is connected to the Internet.
KNOWING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 7. Power Jack 10. Reset Button Connect the included 9V DC power supply to this jack. The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Verify the contents of your box. You should have the following: Setup Assistant Ř Belkin G Wireless Router Ř Quick Installation Guide Ř Belkin Setup Assistant Software CD with User Manual Ř RJ45 Ethernet Networking Cable (for connection of the Router to the modem) Ř Power Supply Belkin has provided our Setup Assistant software to make installing your Router a simple and easy task.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Step 1: Hardware Connections WAN LAN A. Unplug your modem’s power cord. Put the Router next to the modem. Raise the Router’s antenna. B. Locate the networking cable that connects your modem and computer. Unplug that cable from your modem, and plug it into any gray port on the back of the Router. C.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Step 2: Set Up the Router – Run the Setup Assistant Software A. Shut down any programs that are running on your computer at this time. Turn off any firewall or Internet-connection-sharing software on your computer. B. Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds. Click on “Go” to run the Setup Assistant.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Select Country Confirmation Screen Select your country from the drop-down box. Click “Begin” to continue. Verify that you have completed all QIG steps by checking the box to the right of the arrow. Click “Next” to continue.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Progress Screen 2.1 Checking Settings Setup Assistant will show you a progress screen each time a step in the setup has been completed. The Setup Assistant will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 2.2 Verifying Hardware Connections 2.3 Naming your Wireless Network The Setup Assistant will now verify your hardware connection. The Setup Assistant will display the default wireless network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network adapters will connect.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 2.4 Requesting Internet Account Info (if needed) If your Internet account requires a login and password, you will be prompted with a screen similar to the illustration below. Click “Next” to continue. Select your ISP from the drop-down boxes.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 2.5 Configuring the Router 2.6 Checking Internet Connection The Setup Assistant will now configure your Router by sending data to the Router and restarting it. Wait for the on-screen instructions. We are almost done. The Setup Assistant will now check your connection to the Internet. Note: Do not disconnect any cable or power off the Router while the Router is rebooting.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Congratulations Troubleshooting You have finished installing your new Belkin Router. You will see the Congratulations screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website. If the Setup Assistant is not able to connect to the Internet, you will see the following screen.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 2.7 Optional: Assistance Connecting Other Computers This optional step will help you to connect additional wired and wireless computers to your network. Follow the on-screen instructions. G Wireless Router Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working. You can now surf the Internet. Click “Next” to return to the main menu.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 Step 3: Set Up Wireless Security – Run the Security Assistant Software Now that your network is set up and working, it is recommended that you turn on wireless security to prevent unauthorized access to your network from neighboring wireless-enabled computers. The Security Assistant will guide you through the process. Click “Security Assistant” and follow the on-screen instructions.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Progress Screen 3.1 Picking the Security Type The Security Assistant will show you a progress screen each time a step has been completed. Select the security type for your wireless network and click “Next” to continue.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 3.2 Creating a Network Key 3.3 Transferring the Key Enter a network key (PSK) for your wireless network and click “Next” to continue. After setting up your wireless security, you will have to transfer the network key to each of your wireless computers. Click on “Transfer Key” if you have a USB flash drive. Follow the on-screen instructions, or click on “Print” to print the information.
CONNECTING AND CONFIGURING YOUR ROUTER Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 3.4 Verifying the Connection Congratulations If all your wireless computers are able to connect to the Router, click “Next”. If you are having trouble, select “I had problem with at least one computer” and click “Next”. Then, follow on-screen instructions. Once you have verified that your wireless computers are properly connected, your wireless network is set up and secured.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 The Web-Based Advanced User Interface is a web-based tool that you can use to set up the Router if you don’t want to use the Setup Assistant Software. You can also use it to manage advanced functions of the Router.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Step 1 Set up your Computer’s Network Settings to Work with a DHCP Server See the section in this User Manual called “Manually Configuring Network Settings” for directions. Step 2 Configure the Router Using the Web-Based Advanced User Interface PLEASE NOTE: If you have difficulty accessing the Router’s Web-Based Advanced User Interface, go to the section entitled “Manually Configuring Network Settings”.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Logging into the Router Logging out of the Router You will see the Router’s home page in your browser window. The home page is visible to any user who wants to see it. To make any changes to the Router’s settings, you have to log in. Clicking the “Login” button or clicking on any one of the links on the home page will take you to the login screen. The Router ships with no password entered.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Using the Web-Based Advanced User Interface The home page is the first page you will see when you access the Web-Based Advanced User Interface (UI). The home page shows you a quick view of the Router’s status and settings. All advanced setup pages can be reached from this page.
ALTERNATE SETUP METHOD Table of Contents 1. SECTIONS 1 2 3 4 Quick-Navigation Links 4. You can go directly to any of the Router’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find. Clicking on the purple header of each tab will show you a short description of the tab’s function. 2. Home Button 5.
ALTERNATE SETUP METHOD Table of Contents 7. SECTIONS 1 2 3 4 LAN Settings 5 10. Shows you the settings of the Local Area Network (LAN) side of the Router. Changes can be made to the settings by clicking on any one of the links (IP Address, Subnet Mask, DHCP Server) or by clicking the “LAN” “Quick Navigation” link on the left side of the screen. Internet WAN Settings Shows the settings of the Internet/WAN side of the Router that connects to the Internet.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Step 3 Configure your Router for Connection to your Internet Service Provider (ISP) The “Internet/WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to virtually any ISP’s system provided you have correctly configured the Router’s settings for your ISP’s connection type. Your ISP connection settings are provided to you by your ISP.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP 6 7 8 9 10 Change WAN MAC Address If your ISP requires a specific MAC address to connect to the service, you can enter a specific MAC address or clone the current computer’s MAC address through this link. A dynamic connection type is the most common connection type used with cable modems.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Setting your Internet Service Provider (ISP) Connection Type to Static IP A static IP address connection type is less common than other connection types. If your ISP uses static IP addressing, you will need your IP address (1), subnet mask (2), and ISP gateway address (3). This information is available from your ISP or on the paperwork that your ISP left with you. Type in your information, then click “Apply Changes”.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Setting your ISP Connection Type to PPPoE Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. If you have an Internet connection in your home or small office that doesn’t require a modem, you may also use PPPoE.
ALTERNATE SETUP METHOD Table of Contents 1. SECTIONS 1 2 3 4 User Name 4. This space is provided to type in your user name that was assigned by your ISP. 2. Password 5. 7 8 9 10 MTU Maximum Idle Time This feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Setting your Internet Service Provider (ISP) Connection Type to Point-to-Point Tunneling Protocol (PPTP) [European Countries Only]. Some ISPs require a connection using PPTP protocol, a type of connection most common in European countries. This sets up a direct connection to the ISP’s system. Type in the information provided by your ISP in the space provided. When you have finished, click “Apply Changes”.
ALTERNATE SETUP METHOD Table of Contents 1. SECTIONS 1 2 3 4 User ID 5. Provided by your ISP. Enter your PPTP User ID here. 2. 5 6 7 8 9 Get IP by DHCP Select the method of getting your Internet IP address from your ISP server. It depends on your ISP service type. Check this box if your ISP will automatically assign an IP address for you. If you are not sure of this, please contact your ISP’s technical-support hotline.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 Setting your Connection Type if you are a Telstra® BigPond/OptusNet Cable User 6 7 8 9 10 Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Locators (URLs) like “www.belkin.com” into IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router.
ALTERNATE SETUP METHOD Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Configuring your WAN Media Access Controller (MAC) Address Entering a Specific MAC Address All network components including cards, adapters, and routers, have a unique “serial number” called a MAC address. Your Internet Service Provider may record the MAC address of your computer’s adapter and only let that particular computer connect to the Internet service.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Viewing the LAN Settings Changing LAN Settings Clicking on the header of the “LAN Setup” tab (1) will take you to its header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN Settings” (2), or to view the list of connected computers, click on “DHCP Client List” (3).
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents 1. SECTIONS 1 2 3 4 IP Address 4. The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. To access the Web-Based Advanced User Interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Mixed (11b+11g) Mode 11b Only Mode In this mode, the Router is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi-compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the Router to mixed (11b+11g) mode.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Securing your Wi-Fi® Network Wired Equivalent Privacy (WEP) Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home office, and small office user. WEP is a common protocol that adds security to all Wi-Fi-compliant wireless products.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Encryption Keys Wi-Fi Protected Access™ (WPA™) After selecting either the 64-bit or 128-bit WEP encryption mode, it is critical that you generate an encryption key.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 1. Wi-Fi Protected Setup (WPS): Enabled or Disabled. WPA Setup 2. Personal Identification Number (PIN) Method: In this method, a wireless client wishing to access your network must supply an 8-digit PIN to the Router. After clicking “Enroll”, you must start the WPS handshaking procedure from the client within two minutes. 3.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 Setting up WPA for Wireless Desktop and Wireless Notebook Cards that are NOT Manufactured by Belkin 5 6 7 8 9 10 Setting up Windows XP Wireless Network Utility to use WPA-PSK In order to use WPA-PSK, ensure you are using the Windows Wireless Network Utility by doing the following: If you do NOT have a Belkin WPA Wireless Desktop or Wireless Notebook Card and it is not equipped with WPA-enabled software, a file from
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents 4. SECTIONS 1 2 3 4 Under the “Wireless Networks” tab, click the “Configure” button and you will see the following screen. 5 6 7 8 9 10 6. Select “TKIP” or “AES” under “Data Encryption”. This setting will have to be identical to the Router that you set up. 7. Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Configuring the Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: Ř IP Spoofing Ř SYN flood Ř Land Attack Ř UDP flooding Ř Ping of Death (PoD) Ř Tear Drop Attack Ř Denial of Service (DoS) Ř ICMP defect Ř IP with zero length Ř RIP defect Ř Smurf Attack Ř Fragment flooding Ř TCP Null Sca
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 6 7 8 9 10 Utilities Tab WAN Ping Blocking Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there. The Router can be set up so it will not respond to an ICMP ping from the outside. This heightens the level of security of your Router.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Restarting the Router Restoring Factory Default Settings Sometimes it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings. G Wireless Router Using this option will restore all of the settings in the Router to the factory (default) settings.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Saving a Current Configuration You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. 1. G Wireless Router 2. Click “Save”. A window called “File Download” will open. Click “Save”. 67 A window will open that allows you to select the location where you want to save the configuration file.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Restoring a Previous Configuration This option will allow you to restore a previously saved configuration. G Wireless Router 1. 68 Click “Browse”. A window will open that allows you to select the location of the configuration file. All configuration files end with a “.conf”. Locate the configuration file you want to restore and double-click on it.
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USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Setting or Changing the Administrator Password Changing the Login Time-Out Setting The Router ships with NO password entered. If you wish to add a password for greater security, you can set a password here. Write down your password and keep it in a safe place, as you will need it if you need to log into the Router in the future.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Setting the Time and Time Zone Enabling Remote Management The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone that you reside in.
USING THE WEB-BASED ADVANCED USER INTERFACE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly.
MANUALLY CONFIGURING NETWORK SETTINGS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 In order for your computer to properly communicate with your Router, you will need to change your PC’s TCP/IP settings to DHCP. Manually Configuring Network Adapters in Windows 2000, NT, XP, or Vista 1. Click “Start”, “Settings”, then “Control Panel”. 2. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP or Vista). 3.
MANUALLY CONFIGURING NETWORK SETTINGS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Manually Configuring Network Adapters in Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 6. Click the “DNS Configuration” tab (1). Write the DNS address(es) in the chart. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. 7.
MANUALLY CONFIGURING NETWORK SETTINGS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Manually Configuring Network Adapters in Mac OS up to v9.x In order for your computer to properly communicate with your Router, you will need to change your Mac computer’s TCP/IP settings to DHCP. 1. Pull down the Apple menu. Select “Control Panels” and select “TCP/IP”. 2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or “Ethernet” in the “Connect via:” drop-down menu (1). 4.
MANUALLY CONFIGURING NETWORK SETTINGS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Manually Configuring Network Adapters in Mac OS X 1. Click on the “System Preferences” icon. (1) (2) (4) 2. (3) Select “Network” from the “System Preferences” menu. G Wireless Router 78 3. Select “Built-in Ethernet” (1) next to “Show” in the “Network” menu. 4. Select the “TCP/IP” tab (2). Next to “Configure:” (3), you should see “Manually” or “Using DHCP”.
MANUALLY CONFIGURING NETWORK SETTINGS Table of Contents 5. 6. SECTIONS 1 2 3 4 If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. (1) (2) (4) (3) If not already selected, select “Using DHCP” next to “Configure:” (3), then click “Apply Now”. Your network adapter(s) are now configured for use with the Router.
RECOMMENDED WEB BROWSER SETTINGS Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section. Internet Explorer 4.0 or Higher 1. 2. Start your web browser. Select “Tools” then “Internet Options”.
RECOMMENDED WEB BROWSER SETTINGS Table of Contents SECTIONS 1 2 3 3. Under the “Internet Options” screen, click on “Connections” and select “LAN Settings…”. 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. G Wireless Router 4 5 6 7 8 9 10 Netscape® Navigator ® 4.0 or Higher 81 1. Start Netscape.
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TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: The Setup Assistant cannot find my Router. Solution: If the Setup Assistant is not able to find the Router during the installation process, please check the following items: 1. If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: Problem: The Setup Assistant cannot connect my Router to the Internet. Ř The Setup Assistant completed installation, but my web browser doesn’t work. Ř I am unable to connect to the Internet. The Router’s “Modem” light is off and the “Internet” light is blinking. Solution: If the Setup Assistant is not able to connect the Router to the Internet, please check the following items: 1. 2.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: Problem: Ř The Setup Assistant completed installation, but my web browser doesn’t work. Ř The Setup Assistant completed, but my web browser doesn’t work. Ř Ř I am unable to connect to the Internet. The Router’s “Modem” light is on and the “Internet” light is blinking. I am unable to connect to the Internet. The “Modem” light on my Router is blinking and the “Internet” light is solid.
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TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: Problem: I can’t connect to the Internet wirelessly, but my network name is listed. I can’t connect to the Internet wirelessly, and my network name is not listed. Solution: Solution: If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “Available Networks” list. 2.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. I am having difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Solution: Limiting the Wireless Transmit Rate Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: How do I extend the range of my wireless network? Solution: Belkin recommends using one of the following products to extend wireless network coverage throughout large homes or offices: These Belkin products are available at your local retailer, or can be ordered from Belkin directly. Ř For network/range extension information, please visit: www.belkin.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Wireless Router or Belkin Access Point. Solution: 1. Log into your Wireless Router or Access Point. For example: Open your web browser and type in the IP address of the Wireless Router or Access Point. (The Router’s default is 192.168.2.1, the Access Point’s default is 192.168.2.254.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin client card (Wireless Network Card or Adapter). Solution: The client card must use the same key as the G Wireless Router or access point. For instance, if your Wireless Router or access point uses the key 00112233445566778899AABBCC, then the client card must be set to the exact same key. 5.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: Problem: Do Belkin products support WPA? I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. Solution: Solution: Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a home network. Solution: Clients must use the same key that the G Wireless Router or access point uses. For instance, if the key is “Smith Family Network Key” in the G Wireless Router or access point, the clients must also use that same key. 1. 4.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a business. Solution: 1. 2. 3. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 4. Under “Network Authentication”, select “WPA”. 5.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Belkin client card for a home network. Solution: If you are NOT using a Belkin WPA Wireless Desktop or Wireless Notebook Network Card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download: Enabling WPA-PSK (no server) 1.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 What is the difference between 802.11b, 802.11g, 802.11a, and Draft-N? 6 7 8 9 10 Wireless Comparison Chart Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation 802.11(x), so named by the IEEE, the board that is responsible for certifying networking standards. The most common wireless networking standard, 802.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 Technical Support You can find technical support information at http://www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call: US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.
INFORMATION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: We, Belkin International, Inc.
INFORMATION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Modifications Europe-European Union Notice The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment. Radio products with the CE 0682 or CE alert marking comply with the R&TTE Directive (1995/5/EC) issued by the Commission of the European Community.
INFORMATION Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 10 Belkin International, Inc., Limited 1-Year Product Warranty What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
INFORMATION Table of Contents SECTIONS 1 2 3 4 Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment.
Belkin Tech Support US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support Belkin International, Inc. 501 West Walnut Street Los Angeles, CA 90220, USA 310-898-1100 310-898-1111 fax Belkin Ltd. Express Business Park, Shipton Way Rushden, NN10 6GL United Kingdom +44 (0) 1933 35 2000 +44 (0) 1933 31 2000 fax Belkin B.V.