Advanced Secure Keyboard/Mouse (KM) Switch User Manual F1DN104K – Advanced Secure 4-Port Keyboard/Mouse (KM) Switch F1DN108K – Advanced Secure 8-Port Keyboard/Mouse (KM) Switch 8820-01342 Rev.
TABLE OF CONTENTS Table of Contents SECTIONS 1 2 3 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 7 8 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INTRODUCTION 9 Table of Contents SECTIONS 1 2 3 4 Thank you for purchasing this Belkin Advanced Secure Keyboard/ Mouse (K/M) Switch. This KM Switch is designed for use in secure environments across wide security gaps. This Secure KM Switch offers high security using optical data diodes on each channel. Optical data diodes are used to prevent data transfer between connected computers running at different security levels.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Package Contents • Belkin Advanced Secure KM Switch Important Security Note: •1 2V 1.5A DC Power Supply and Power Cord (for F1DN104K version only) If you are aware of potential security vulnerability while installing or operating this product, we encourage you to contact us immediately at the following email address: gov_security@belkin.
INTRODUCTION 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Safety Precautions • Product contains internal battery. Battery is non-replaceable. Never attempt to replace battery as any attempt to open product enclosure would permanently damage the product. Please read the following safety precautions carefully before using the product: • Before cleaning, disconnect the product from the coupled power supply.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Security Features The Belkin Advanced Secure KM Switch is the most advanced and secure commercially available KM Switch available today. This product is a derivative of the high-security Belkin KVM products used in the many high-security government, defense and military organizations. A summary of all the security features incorporated into the Switch is listed below: computer protection means).
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Secure Packaging “Tear away” packaging ensures secure delivery of the Switch as it is routed to the end user. Tamper-Proof Hardware All integrated circuits are soldered directly to the printed circuit board to prevent tampering with the components. No Memory Buffer The Switch does not have a memory buffer and does not have the ability to store data. This prevents unintentional transfer of keystrokes or other data when switching between computers.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Operational Features The Belkin Advanced Secure KM Switch was designed with the user in mind for today’s IT environment. Below is a summary of some features incorporated into the Switch. Seamless Cursor Switching (SCS) SCS allows the KM to switch automatically between computers once mouse cursor crosses display borders. The switching is seamless between multiple computers with cursor movement.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Increased Reliability 6 7 8 9 reduce user switching error. Blank labels are also provided for network names that are not listed on the included network-name labels. Using a new, advanced anti-tampering battery with extremely low self-discharge rate, the life expectancy of the Switch has been increased dramatically to over 15 years.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 What is Seamless Cursor Switching? cursor location. For example, when the user moves the cursor from the left display to the center bottom display, the KM identifies the display border crossing between these two displays and switches the keyboard and mouse to computer #3. Seamless Cursor Switching (SCS) is implemented in the Belkin Advanced Secure KM Switch to enable seamless cursor and keyboard switching between multiple displays.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Equipment Requirements Cables Belkin highly recommends you use Belkin USB and Audio cables for your Switch to help ensure superior performance. These cables offer the highest quality possible to ensure optimal data and video transmission. One Cable Kit is required per connected computer.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 System Requirements 6 7 8 9 • Windows 8 • Windows Vista User Operating-System (OS) Support Note: For multiple-head computers, administrators will need to download the Secure KM Switch Mouse Filter driver software from the Support section of Belkin’s website, or purchase the optional CD (Belkin part number 8810-00725) containing the KM Switch mouse filter software driver (available only for Windows operating systems at the time of this writing).
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Administrator Setup Operating-System (OS) Support USB Mouse Console Port The Belkin Advanced Secure KM Switch administrator setup software suite is compatible with computers running on the following OS platforms: The Belkin Secure KM USB mouse console port is compatible with the following types of devices: • Standard USB mouse (excluding USB hubs or other USB functions in composite device), or • Windows 2000 • Windows XP (Home/Profession
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Notes: • Only DCU devices are to be connected to the KM Switch DCU port. • Only the following DCU cables are supported: Belkin DCU Cable Part Numbers F1D9026-06 (CABLE, RJ14, 6P6C, 26AWG, UNSHIELDED, DCU CABLE, 6) F1D9026-50 (CABLE, RJ14, 6P6C, 26AWG, UNSHIELDED, DCU CABLE, 50) and higher LAN cable Important: For DCU usage, do not use cables other than the DCU cables listed above.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 Unit Display Diagrams, Front View Tamper-Evident Seal LED Indicator 1 Port Selector CAC 2 3 CAC Name Label Guide Color Chip (F1DN104K model shown) Advanced Secure Keyboard/Mouse (KM) Switch 13 CAC 4 CAC 8 9
OVERVIEW 9 SECTIONS Table of Contents 1 2 3 4 5 6 7 8 9 Back View Console USB Mouse Port Console USB Keyboard Port Console Audio Jack Computer USB and Audio Ports Console PS/2 Keyboard Port DC Power Jack Console PS/2 Mouse Port DCU Audio Mouse Keyboard Console PS2 K PS2 M Audio 4 K/M Audio 3 Mounting Track K/M Audio 2 K/M Audio K/M 12V, 1.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Front View LED Indicator Port Selector Tamper-Evident Seal Name Label Guide Color Chip (F1DN108K model shown) Advanced Secure Keyboard/Mouse (KM) Switch 15 9
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Back View Console USB Mouse Port Console USB Keyboard Port Computer USB and Audio Ports Console Audio Jack 100-240VAC 0.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Tamper-Evident Labels The Belkin Advanced Secure KM Switch uses a holographic tamperevident label to provide visual indications in case of an enclosure intrusion attempt. These labels indicate white dots or the text “VOID” once removed. IMPORTANT NOTICE: 12345678 If for any reason the tamper-evident seal is missing, appears disrupted, or looks different than the example shown here, please call Belkin Technical Support at (800) 282-2355.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Specifications Part No.: F1DN104K (4-port version) F1DN108K (8-port version) Enclosure: Metal enclosure with high-impact aluminum faceplate Power Requirements: (F1DN104K) 12V DC, 1.5A (minimum) power adapter with center-pin-positive polarity (F1DN108K) 100–240VAC, 0.9A Max, 50/60Hz AC Input: 100 to 240VAC No. of Users Supported: 1 No.
OVERVIEW 9 Table of Contents SECTIONS 1 2 3 4 Storage Temp: -4° to 140° F (-20° to 60° C) Humidity: 0-80% RH, non-condensing MTBF: 10 years (per MIL-HDBK-217E) Warranty: 3 years Dimensions: (F1DN104K) 12.5 (W) x 6.4 (D) x 1.7 (H inches (F1DN108K) 17.25 (W) x 7.95 (D) x 1.7 (H) inches Weight: (F1DN104K) 4 lbs. (F1DN108K) 9 lbs.
INSTALLATION 9 Table of Contents SECTIONS 1 2 3 Before Installation 4 5 6 7 8 • The lengths of the cables attached to your keyboard and mouse • The location of your computers in relation to your console Unpacking the Product: • The lengths of the cables attached to the displays Before opening the product, inspect the packaging seal condition to assure that product was not accessed or tampered during delivery.
INSTALLATION 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Connection and Installation Step 2 Connecting Computers to the Secure KM Switch Step 1 Connecting the Console Devices to the Secure KM Switch 2.1 Connect each computer to the Switch ports marked “K/M” with standard USB A to B cables (Belkin part number F3U133-06 or F3U133-10). Each USB cable can be connected to any free USB port in the computer.
INSTALLATION 9 Table of Contents SECTIONS 1 2 3 4 Step 3 Powering Up 3.1 Power on all of the monitors. 3.2 Connect the Secure KM Switch to the cable plug of the 12V 1.5A external power supply. 3.3 Connect the power adapter IEC power plug to a nearby wall outlet. 3.4 Power up all the attached computers, and check for display and peripheral functionality. All computers can be powered on simultaneously.
INSTALLATION 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Color Code Chip Installation Port Name Label The Belkin Advanced Secure KM Switch’s port-selector buttons can be color-coded for easier identification. Refer to the installation instructions below. The included network-name labels can be placed in the area underneath the port-selector buttons for port identification. Blank labels are also provided. Note: You may have to remove the existing black color chip first.
INSTALLATION 9 Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Typical System Installation Diagrams (Figure 1 - Typical system installation for four single-head computers) (Figure 2 - Typical system installation for four dual-head computers) Note: The arrows pointing to the computers indicate that the MultipleHead Display Driver (Belkin Advanced Secure KM Switch Mouse Filter driver software) is loaded on each computer.
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Administrator Setup Once the Secure KM Switch is connected and powered on, essential operational settings need to be configured. The first and most important setting of the Switch is the monitor positioning. It is essential that the Switch configuration will match the actual positioning on the monitors.
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Selecting One of the Predefined Setups To load one of the default settings available in the non-volatile memory of the Switch: The loaded configuration will also include the following settings by default: 1. Select a default configuration type on the console keyboard by pressing the following keys in this sequence: Control, Control, F11, Fx (refer to figure 3).
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Creating a Custom Configuration File (Optional) In case the required configuration does not appear on the predefined configurations list, you can create a configuration file using Belkin’s Secure KM Configuration Utility Tool and load it to the Switch. For more information about this option, please refer to Appendices A and B of this user manual.
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Note: The KM Configuration Utility Tool is designed to be used by administrators only for configuring the display layout for each deployment environment if the predefined configuration list does not accommodate the needs of the user’s multiple monitor layout. Mouse Speed Setting Constant mouse cursor speed is essential for system usability.
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 Multiple-Head Display Driver Installation To enable proper KM interaction with computers having multiple heads (more than one display), the Belkin Advanced Secure KM Switch Mouse Filter driver software must be installed. This driver is available in an executable .EXE file that can be installed on the target computer.
OPERATING THE SECURE KM SWITCH Table of Contents SECTIONS 1 2 3 4 Operation 5 6 7 8 9 feature is enabled. Please refer to the “Keyboard Shortcuts” table for details. Cursor Tracking (SCS Enabled) Upon powering up, the cursor will be positioned at the center of the primary display of computer #1. The keyboard and audio will be coupled to the same PC where the cursor is active. Once the user moves the cursor to another display, the keyboard and audio will follow that computer.
FREQUENTLY ASKED QUESTIONS Table of Contents SECTIONS 1 2 3 4 What do I do if I find that the tamper-evident seal on the Switch has been removed or disrupted? 5 6 7 8 9 Does the Switch require an AC adapter? For the F1DN104K model, the Switch requires a 12-volt DC, 1.5-Amp (minimum) power adapter in order to function properly. For the F1DN108K model, the power supply is already built-in, and does not require an external power supply.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 General Keyboard No power, and none of the front-panel LEDs are illuminating. Keyboard and mouse are not working (all channels) • Check that the power supply (for the F1DN104K model) or the AC power cable is properly connected to the mains socket. • • Check that DC plug is fully inserted into the switch DC jack (for the F1DN104K model). • Check that the device is powered by using an optical mouse with visible red light.
TROUBLESHOOTING Table of Contents SECTIONS 1 2 3 4 5 6 7 8 The CAPS, NUM, and Scroll Lock lights on my keyboard do not function when I connect to the Switch. Mouse This is normal operation. The lock-state information is fully functional. Due to the security of the Switch and known exploitation of lock-state information for leakages, the LED status is not supported. Please refer to the operating system for verification of the lock-state information for CAPS, NUM, and Scroll Lock.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Before You Begin Belkin’s Secure KM Configuration Utility (KMC Creator) is an optional software tool that allows for users using the Switch to define their monitor setup and create a KM configuration file. The KM configuration file (.kmc extension) will later be loaded to the Switch that will be configured accordingly.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Step 1 – Create a New Project • Each KM configuration file is called a “KM Configuration Project.” For every setup you will be required to create a new project. Click “Back” to return to the previous stage at any point during the configuration process. Product Model – The product model can be found on the back sticker of the KM Switch.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 5 6 7 8 Step 3 – Enter Description Multiple Display Setup Add the description that will explain the project. The description will appear in the configuration file (.kmc) and can help explain the configuration. When creating a setup with multiple displays for one of the computers, there is an additional requirement to enter the Microsoft virtual desktop parameters.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 The following instructions and screen captures are based on Windows 7, but can be used for Windows XP and Windows Vista. • Go to: “Control Panel\All Control Panel Items\Display\Screen Resolution.” You can also right-click your desktop and select screen resolution. • In the KM configuration dialog you will be asked to provide information regarding your primary display.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 5 6 7 8 9 Step 5 – Place the Displays and Create the Geometry Examples: In the stage, the administrator will create his displays setup. The administrator can drag and drop the monitors that were created in proportion that reflect the size and shape of his actual monitors until he creates a view similar to his real environment.
APPENDIX A – Secure KM Configuration Utility Software (KMC Creator) Table of Contents SECTIONS 1 2 3 4 Example 3 - The setup shown below is invalid. There is no interface between the two monitors hence the curser will not move. It is recommended to use the below bottom setup instead, which will give similar results.
APPENDIX B – SECURE KM CONFIGURATION UTILITY (KMC LOADER) SOFTWARE Table of Contents SECTIONS 1 2 3 4 Belkin’s Secure KM Configuration Utility (KMC Loader) allows you to load the configured .kmc file (created per the procedure defined in Appendix A of this manual) into the Secure KM Switch. 6 7 8 9 1. Disconnect the mouse connected to the Console mouse port of the KM Switch.
APPENDIX B – SECURE KM CONFIGURATION UTILITY (KMC LOADER) SOFTWARE Table of Contents SECTIONS 1 2 3 4 Loading Utility 7 8 • Click on “Select a new configuration file” • Browse to your .kmc configuration file • Click on “Update KM” Run the loading utility (KMC Loader). Wait for five to 10 seconds until the KMC Loader window shows “KM Ready,” as shown: After the .
APPENDIX B – SECURE KM CONFIGURATION UTILITY (KMC LOADER) SOFTWARE Table of Contents SECTIONS 1 2 3 4 5 6 7 8 After loading is complete, restart the KM by disconnecting and then reconnecting power. Reconnect the mouse back to the mouse port and the new configuration will apply. KM Loader Troubleshooting and Support The KMC Loader Utility communicates with the KM Switch to load the configuration file.
APPENDIX B – SECURE KM CONFIGURATION UTILITY (KMC LOADER) SOFTWARE Table of Contents SECTIONS 1 2 3 4 6 7 8 9 To avoid this, ensure that the KM Switch is connected via the mouse (not keyboard) Console port on the KM Switch. Put the KM Switch in administrative mode as explained previously. No Communication with KM Switch If the utility cannot communicate with the KM Switch, it will prompt “KM Not Ready” and no communication port will appear.
INFORMATION Table of Contents SECTIONS 1 2 3 4 FCC Statement 6 7 8 9 Belkin International, Inc., Limited 3-Year Product Warranty What this warranty covers. DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. We, Belkin International, Inc., of 12045 E.
INFORMATION Table of Contents SECTIONS 1 2 3 4 What is not covered by this warranty? 6 7 8 9 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.
INFORMATION Table of Contents SECTIONS 1 2 3 4 How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
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