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P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 2 TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Equipment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 1 INTRODUCTION Congratulations on your purchase of this Belkin OmniView ENTERPRISE Quad-Bus Series KVM Switch with CAT5 Extension (the Switch). Our diverse line of KVM solutions exemplifies the Belkin commitment to delivering high-quality, durable products at a competitive price.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 2 INTRODUCTION This manual provides detailed information about your new Switch, from installation and operation to troubleshooting—in the unlikely event of a problem. From time to time, Belkin may release updates to this product; updated user information will be available from our website at belkin.com For quick, easy installation instructions, please refer to the included Quick Installation Guide.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 3 OVERVIEW Feature Overview Quad-Bus Technology Our proprietary way to enable multiple Switches to be daisy-chained together; Belkin quad-bus KVM products let you expand up to a maximum of four consoles to simultaneously control up to 256 computers. CAT5 Extension Technology This included feature lets users control their servers from up to 1000 feet away from the Switch.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 4 OVERVIEW Hot Keys Hot key functionality allows you to select a port using key commands; hot key sequences let you select one computer from as many as 256 computers, instantly. Reprogrammable Hot Key Initiator Sequence The Switch allows you to select up to six alternate keys to initiate hot key commands; this creates compatibility with keyboards that either do not feature identical keys or that may have programmed identical keys to perform other functions.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 5 OVERVIEW Equipment Requirements To connect the Switch to each computer, a specialized Belkin OmniView ENTERPRISE Series Server Interface Module (F1DE101A-AP) and a CAT5 or CAT6 patch cable is required per computer. To connect multiple BANKs together, a specialized Belkin OmniView ENTERPRISE Quad-Bus Series Daisy-Chain KVM Cable is required.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 6 OVERVIEW Product Specifications Part No.: Power: Daisy-Chain: Max. Number of PCs: Keyboard Emulation: Mouse Emulation: Monitors Supported: Max. Host Connections: Keyboard Input: Mouse Input: Host Connector: VGA Port: Enclosure: Operating Temp: Storage Temp: Humidity: Maximum Altitude: Warranty: F1DW116C, F1DW216C 100-240VAC @ 47–63Hz, single phase, 0.25A @ 117VAC, 0.
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P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 9 INSTALLATION Pre-Configuration The enclosure of the Switch is designed for desktop or rack-mount configuration. The Switch is rack-mountable in standard 19-inch server racks. Rack-mount hardware is included with these Switches for a sturdy rack installation. Anti-skid feet are included for stable desktop configurations.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 10 INSTALLATION 1. Remove the brackets from the box. 2. Align the bracket with the front of the Switch for flush installation in your rack. 3. Attach the bracket to the side of your Switch with the screws provided. 4. Mount the Switch to the rack rail assembly. *** Cautions and Warnings *** Before attempting to connect anything to the Switch or your computer(s), please ensure that all your computer equipment and devices are powered off.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 11 INSTALLATION 6. Repeat steps 1 through 5 for each additional computer you wish to connect. Connect the Console 1. Set BANK address (The BANK address is preset to zero at the factory). 2. Connect the monitor to the Switch. Attach your monitor cable to the HDDB15 female port on the back of the Switch labeled “Console”. NOTE: 2x16 model shown 3.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 12 INSTALLATION Connecting Multiple Switches (Daisy-Chaining) You can daisy-chain up to 16 Switches and Expanders together; this will give a server administrator control over a maximum of 256 computers. In addition, when a second Switch is daisy-chained, additional consoles can be added, creating a configuration of up to four consoles. Each daisy-chained group of Switches becomes a unit that is referred to as a “BANK” and assigned an address.
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P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 14 INSTALLATION 3. Connect the console monitor, keyboard, and mouse to the console ports of the primary Switch(es), as previously described for standalone units, skipping steps 5 and 6. Note: Dual-console support available on 2x16 model only. 4. Connect the computers to the Switch as previously described for standalone Switches.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 15 INSTALLATION Connecting the Daisy-Chain Cable: 5. Begin with BANK 00. Using the Daisy-Chain Cable (F1D9402-XX), connect one end to the “Daisy-Chain OUT” port on the first Switch. 6. Connect the other end of the Daisy-Chain Cable to the “Daisy-Chain IN” port of the next Switch. Note: It does not matter which unit is the primary unit, only that they are connected OUT-to-IN or IN-to-OUT. Adding Additional Units: 7.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 16 INSTALLATION 9. If the primary BANK is set to address 00, the KVM administrator must configure the Switch for daisy-chain usage. To do this, take the following steps: (Note: You may see lines across some of the consoles, which is normal since it is in an invalid configuration until the “Daisy-Chain this Switch” option is activated). a) Open the OSD by pressing the CTRL key twice, then the space bar, and enter Setup.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 17 USING YOUR SWITCH Now that you have connected your consoles and computers to your Switch, it is ready for use. You can select connected computers by the direct-access port selectors, located on the front panel of the Switch, hot key commands, or the On-Screen Display. Selecting a Computer Using Direct-Access Port Selectors The Switch has been designed to allow a 1x16 KVM Switch to access all of the ports on a 2x16 KVM Switch or KVM Expander (F1DE016C).
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 18 USING YOUR SWITCH Daisy-Chain Configuration • The 7-segment display of a secondary Switch will always display its BANK address. All other buttons and LEDs on secondary BANKs will be disabled. Static Mode (Idle) • The 7-segment LEDs will display the current BANK ID. • The Port Selection and Shift LEDs will be off. • The Console LED will be lit, indicating that this Switch is a console.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 19 USING YOUR SWITCH Selecting a Computer Using Keyboard Hot Key Commands To send commands to the Switch, the Scroll Lock (SL) key must be pressed twice within about half a second (you will hear a beep for confirmation); then, input the key sequence for the specific command (you will have approximately three seconds after the beep to complete each hot key sequence).
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 20 USING YOUR SWITCH Using the AutoScan Function from the Front Panel Pressing the AutoScan button on the Switch activates it. In AutoScan Mode, the Switch remains focused on one port for a configured interval (1–99 seconds), before toggling to the next port. AutoScan Mode • AutoScan Mode will continue indefinitely until terminated by pressing any valid hot key sequence, or pressing a button on the front panel.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 21 USING YOUR SWITCH IntelliView Graphical On-Screen Display Menu Control The IntelliView Graphical On-Screen Display (OSD) is intended to have a look and feel similar to popular Windows-based operating systems for PCs. To activate IntelliView, press on “Scroll Lock + Scroll Lock + space bar” on your keyboard. (There are other keys that can be substituted for the Scroll Lock key.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 22 USING YOUR SWITCH • Pressing the space bar will activate IntelliView control in focus (same as clicking on the control). If the list box is in focus, then pressing the space bar gives the console control of the highlighted computer. • Pressing “Enter” activates the control in focus, if the control is on a button, or inside an edit box, but if the focus is on another type of control (e.g.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 23 USING YOUR SWITCH The Main Page The Main page displays information regarding the current connected severs. At a glance, the user can view the server’s group, computer name, port locations, connection status, and security mode. The Main page could also be used to navigate through the connected server. Group Column The Group column displays the name of the group to which the computer has been assigned.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 24 USING YOUR SWITCH Mouse Column The mouse column displays the status of the current mouse connection, and is updated in real time. If the connection to the computer is via a PS/2 cable, a small mouse icon is displayed. If the mouse connection to the computer is via USB, the USB trident symbol is displayed. If no mouse is detected, the cell will be empty. Security Column The security column displays the security settings for the current user.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 25 USING YOUR SWITCH The Setup Page The Setup page is only available to the Admin user and is used to set the group name, computer name, and computer scan times. The scan time is dependent on the port being scanned, and is global (i.e. it’s independent of the console or user). While scan times are independent of the user, AutoScan will skip computers that the user does not have permission to view.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 26 USING YOUR SWITCH Scan Time and “Change All” Button The user can reset the scan time for all computers by entering a value from 1–99 in the edit box and clicking on the “Change All” button. The user will be asked to confirm the action before the new time is applied. Console Column The console currently viewing the computer is indicated in this column.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 27 USING YOUR SWITCH Group Column The Group column displays the name of the group to which the computer has been assigned. The computer list can be sorted on this field by clicking the mouse on the column header. Computer Name Column The Computer Name column displays the name of each connected computer. The computer list can be sorted on this field by clicking on the column header.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 28 USING YOUR SWITCH Password Entry Fields There is a “change password” button associated with each user; clicking the button displays the password entry dialog. The administrator is required to type the password and then confirm it; the new password will not be accepted until the entries match (passwords are up to eight characters long, and case-sensitive).
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 29 USING YOUR SWITCH Broadcast Passwords This check box forces all other consoles to overwrite all of their user passwords with the passwords contained in the current console. This makes it simple for the administrator to synchronize the passwords of all consoles (e.g. when adding a new console to an existing configuration). Options Page The controls on this page affect several of the Switch’s features.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 30 USING YOUR SWITCH Display Banner This check box enables a banner to be displayed for system events: pressing a front-panel button, powering-on the Switch, etc. The banner is either always displayed, or displayed for a configured time (1–99 seconds). If the timed selection is enabled, the time input determines how long the banner will remain on-screen after the system event occurs.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 31 USING YOUR SWITCH Advanced Button Activating this button will take the user to the advanced option screen. Disable Viewing When “Disable Viewing” is checked, only another administrator may view channels occupied by the administrator. This function will be active by default in IntelliView by design. For security reasons, admin needs to disable this if need be.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 32 USING YOUR SWITCH Error Messages and Dialogs From time to time, it will be necessary to display messages to the user indicating errors or requesting simple answers to questions. These pop-up screens use the familiar format of title bar and window body, which contains the text of the message. It includes appropriate response controls such as OK and Cancel buttons, based on the nature of the message.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 33 USING YOUR SWITCH The AutoUpdate Firmware Update Utility Updating Firmware The AutoUpdate application is designed to inspect your hardware and guide you through the process of updating the firmware (if necessary) on your Switch. AutoUpdate downloads are available by calling Belkin Tech Support at 310-898-1100, ext. 2263. The administrator should perform the updates when the KVM Switch(es) is not in use.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 34 USING YOUR SWITCH To start the update process, you must run the AutoUpdate application by selecting “AutoUpdate.exe” from the start menu, or a desktop shortcut. The first screen of the AutoUpdate application will prompt the user to select an automatic or manual update. You should generally select automatic, unless you have a specific reason to do otherwise.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 35 USING YOUR SWITCH Updating Devices via the Web When you start the AutoUpdate application, it searches your computer for devices that support the update process. It also automatically connects to the Web and searches for available updates for the devices that are found. When the application has gathered the relevant information, it lists all of the devices found.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 36 USING YOUR SWITCH Before the AutoUpdate begins, a warning screen will be displayed, informing the user of the risks involved in proceeding with the update, and actions that should be avoided while the update is in progress. Note: It is crucial that the PC and the Switch remain powered-on, and the USB cable remains connected to the PC or the Switch during the update.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 37 USING YOUR SWITCH When the update is started, a dialog pops up, displaying the file transfer progress for each sub-device, and for the Switch, as a whole. If multiple devices have been selected, the dialog remains up and repeats the update process for each device. When the update is complete, the “Next” button will become active, allowing the user to complete the update.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 38 USING YOUR SWITCH The “Advanced” button allows the user to manually force updates into the target device. AutoUpdate does minimal checking to determine whether the selected file is valid in this mode. Belkin does not recommend using Advanced Mode unless directed to do so by Belkin Technical Support. The Advanced button will become active at the same time that the Next button becomes active (when a device is selected and a valid file has been selected).
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 39 USING YOUR SWITCH When the update is complete, the Next button will become active, allowing the user to complete the update. If the download fails for any reason, a dialog box will appear with an option to retry the update. If the application has completed successfully, this screen will be displayed. If a reboot is required, that will be indicated on this screen. When you click “Finish”, the AutoUpdate application will close.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 40 USING YOUR SWITCH Completing the Firmware Update The Switch needs to be power-cycled (or reset) after a successful download, so that it can program its internal components. The update process will not be complete until the device has been power-cycled. Warning! If the update process failed or was disrupted, DO NOT power-cycle the device! Resetting the device at this point may cause the Switch to be programmed with corrupted data.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 41 TROUBLESHOOTING I’ve daisy-chained multiple Switches; now I want to add another console. What do I need to do to get it running? • If you want to add your console to a Switch that is already in your daisy-chain with its DIP switches set from 00 through 01, you simply have to connect your monitor, keyboard, and mouse. • Connect the Switch to the computers following the same procedure that you would for a standalone Switch.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 42 GLOSSARY The following definitions are used throughout the manual. AutoScan: A mode of operation where the KVM switch scans from one port to another, on an ongoing basis, as configured by the user. BANK: The address of a daisy-chained KVM (0–15, set by the DIP switch). Console: The all-in-one term for the keyboard, video monitor, and mouse connected to a KVM switch. Console Port: Receptors for the console to connect to the KVM switch.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 43 GLOSSARY Standalone: A single KVM switch that operates independently (not connected to others). Static Mode: The predominant mode of operation of the KVM switch. The switch enters this state whenever it has not received a button press for at least five seconds. OSD: On-Screen Display, a Graphical User Interface that can be used to control and configure the KVM switch.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 44 INFORMATION FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the products: F1DW116C F1DW216C to which this declaration relates: Comply with Part 15 of the FCC Rules.
P74342_F1DWXXXC_man.qxd 12/5/03 3:14 PM Page 45 belkin.com Belkin Corporation 501 West Walnut Street Compton • CA • 90220 • USA Tel: 310.898.1100 Fax: 310.898.1111 Belkin Components, Ltd. Express Business Park • Shipton Way • Rushden NN10 6GL • United Kingdom Tel: +44 (0) 1933 35 2000 Fax: +44 (0) 1933 31 2000 Belkin Components B.V. Starparc Building • Boeing Avenue 333 1119 PH Schiphol-Rijk • The Netherlands Tel: +31 (0) 20 654 7300 Fax: +31 (0) 20 654 7349 Belkin, Ltd.