Warranty Guide

extent of damage (we may request that you send us photographs of the damaged Connected Equipment and
the site where the damage occurred, or we may ask to examine the site where the damage occurred, to help
us validate your claim); and the date of the Occurrence.
What happens when I return my product or Connected Equipment?
Defective products covered by the Product Warranty will be replaced without charge with the same product or
an equivalent product of equal or greater value, or Belkin will provide you with a refund of the purchase price
of the product, minus any rebates and discounts. The remedy offered will be determined by Belkin in its sole
discretion.
In relation to damaged Connected Equipment covered by the Connected Equipment Warranty, Belkin will pay
the reasonable costs of repair as assessed by Belkin at it discretion, replace the Connected Equipment with a
reasonably available equivalent new or refurbished Connected Equipment (engaging the repair facility and
negotiating and settling the cost of repair), or refund the fair market value as reasonably assessed by Belkin
at its sole discretion.
We can only ship replacement or repaired products to locations in the country where the original product was
purchased.
Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install
software updates as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR
DATA ON THE PRODUCT BEFORE SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT
RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE DURING WARRANTY SERVICE.
Replacements not covered under warranty or your rights under consumer law may be refused by place of
purchase, or may be subject to charge.
Technical support
This warranty is not a service or support contract. Details on our technical support offerings and policies
(including any applicable fees) can be found at http://www.belkin.com/support or http://support.linksys.com.
Belkin provides many different options to support you. Please click on or go to the appropriate website below
for more details. Please make sure to change to your local country if necessary.
 Belkin and WeMo Products: http://www.belkin.com/support
 Linksys Products: http://support.linksys.com
Along with this warranty, Belkin provides Complimentary Assisted Technical Support for the Warranty Period
to get your hardware up and running. Complimentary Assisted Technical Support includes technical support
(by phone) and live chat (through your computer). At this time, live chat is only available in certain countries.
Please visit our websites (indicated above) in your local area for details.
For additional support beyond the Complimentary Assisted Technical Support period or for assistance on
advanced features beyond basic support, please contact our Technical Support team to learn more about how
we can help you get the most out of your product. Please note that you may be assessed a fee to speak with
our technician if you contact us outside the Complimentary Assisted Technical Support period.
Additional information on some of our Premium Support Offerings can be found at:
Linksys Networking Products –http://www.linksys.com/us/premium-support/
Belkin and WeMo Networking Products – http://www.belkin.com/us/belkin-premium-support/
Please Note: Some of these offerings may not be offered in your country
Telephone support may not be available where you live and may be subject to charge.