ADSL2+ Modem with Wireless G+ MIMO Router Belkin Ltd. Express Business Park, Shipton Way Rushden, NN10 6GL, United Kingdom +44 (0) 1933 35 2000 +44 (0) 1933 31 2000 fax Belkin GmbH Hanebergstrasse 2 80637 Munich, Germany +49 (0) 89 143405 0 +49 (0) 89 143405 100 fax Belkin B.V.
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Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advantages of a Belkin Wireless Network. . . . . . . . . . . . . . . . . . 2 Make Sure You Have the Following . . . . . . . . . . . . . . . . . . . . . . . . . Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 2 3 4 Benefits of a Home Network By following our simple setup instructions, you will be able to use your Belkin home network to: 5 • Share one high-speed Internet connection with all the computers in your home 6 • Share resources, such as files, and hard drives among all the connected computers in your home 7 • Share a single printer with the entire family • Share documents, music, video, and digital pictures • Store, retrieve, and copy files from one computer to another • Si
Make Sure You Have the Following Package Contents • ADSL2+ Modem with Wireless G+ MIMO Router • RJ11 Telephone Cord - Gray • RJ45 Ethernet Networking Cable - Yellow • ADSL Microfilter* • Power Adapter • User Manual CD *ADSL microfilter varies by country. If it’s not included, you will need to purchase one.
Knowing your Router 1 2 3 Front Panel (1) (2) (5) (4) (3) 4 5 6 1. 2. Power LED When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. When the Router has completely booted up, the Power LED becomes a GREEN light, indicating the Router is ready for use. OFF Router is OFF Green Router is ON Red Router failed to start LAN Status LEDs These LAN Status LEDs are labeled 1–4 and correspond to the numbered ports on the rear of the Router.
Knowing your Router 3. WLAN Status LED The WLAN Status LED is solid GREEN when you enable the wireless LAN function. It flashes when the Router is transmitting or receiving data wirelessly. 4. OFF WLAN is off Green WLAN is up and connected Green - blinking When transmitting or receiving data ADSL LED The ADSL LED flashes GREEN during negotiation with your ISP. It stays GREEN when the Router is connected properly to your ADSL service. 5.
Knowing your Router 1 Back Panel 2 (6) (7) (8) (9) 4 5 6 6. 7. DSL Line This port is for connection to your ADSL line. Connect your ADSL line to this port. 7 Ethernet Ports 8 The Ethernet ports are RJ45, 10/100 auto-negotiation. The ports are labeled 1 through 4. These ports correspond to the numbered LEDs on the front of the Router. Connect your network-enabled computers or any networking devices to one of these ports. 8.
Connecting your Router Positioning your Router Your wireless connection will be stronger the closer your computer is to your Router. Typical indoor operating range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your Router connected devices increases. This may or may not be noticeable to you. As you move farther from your Router, connection speed may decrease.
Connecting your Router 1 Connecting your Computers Power off your computers and networking equipment. 2. Connect your computer to one of the YELLOW RJ45 ports on the rear of the Router labeled “connections to your computers” by using an Ethernet networking cable (one Ethernet network cable is supplied). 2 3 4 5 6 7 8 9 10 11 12 7 section 1.
Connecting your Router Connecting your ADSL Line Connection for the Router to the ADSL line varies by country and region. Typically it involves a microfilter or a microfilter with builtin splitter to allow simultaneous use of ADSL service and telephone service on the same telephone line. Please read the following steps carefully and select appropriate method. 1.
Connecting your Router 1 2 3 5 6 7 8 Note: One RJ11 telephone cord is supplied. When inserting an RJ11 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated. 3. 4. If you have a dedicated ADSL service telephone line with an RJ11 wall jack, simply connect a telephone cord from the wall jack to the gray RJ11 port labeled “DSL line” on the back of your Router.
Connecting your Router Powering Up your Router 1. Connect the supplied power adapter to the Router power-input plug labeled “Power”. Note: For safety and performance reasons, only use the supplied power adapter to prevent damage to the Router. 2. After connecting the power adapter and the power source is turned on, the Router’s power icon. on the front panel should be on. It might take a few minutes for the Router to fully start up. 3. Turn on your computers.
Setting Up your Computers In order for your computer to properly communicate with your Router, you will need to change your computer’s “TCP/IP Ethernet” settings to “Obtain an IP address automatically/Using DHCP”. This is normally the default setting in most home computers. You can set up the computer that is connected to the ADSL modem FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet.
Setting Up your Computers Manually Configuring Network Adapters in Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. (1) (3) (2) 3. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below.
Setting Up your Computers Set up the computer that is connected to the cable or DSL modem by FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet. Manually Configuring Network Adapters in Mac OS up to 9.x 1. Pull down the Apple menu. Select “Control Panels” and select “TCP/IP”. 2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or “Ethernet” in the “Connect via:” drop-down menu (1).
Setting Up your Computers 4. If not already set, at “Configure:”, choose “Using DHCP Server”. This will tell the computer to obtain an IP address from the Router. 5. Close the window. If you made any changes, the following window will appear. Click “Save”. Restart the computer. When the computer restarts, your network settings are now configured for use with the Router.
Setting Up your Computers Manually Configuring Network Adapters in Mac OS X 1. Click on the “System Preferences” icon. 1 2 3 Select “Network” (1) from the “System Preferences” menu. 4 5 6 (1) 7 8 9 3. Select “Built-in Ethernet” (2) next to “Show” in the Network menu. 10 11 (2) 12 (3) (4) 15 section 2.
Setting Up your Computers 4. Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below.
Setting Up your Computers Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the advanced web-based user interface, then change your browser’s settings to the recommended settings in this section. 1 2 3 4 6 7 8 9 10 Internet Explorer 4.0 or Higher 11 1. Start your web browser. Select “Tools” then “Internet Options”. 2.
Setting Up your Computers 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. Netscape Navigator 4.0 or Higher 1. Start Netscape. Click on “Edit” then “Preferences”. 2. In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”.
Configuring your Router with the Setup Wizard 1 Running the Setup Wizard 1. You can access the web-based management user interface of the Router using the Internet browser on a computer connected to the Router. Type “192.168.2.1” (do not type in anything else such as “http://” or “www”) in your browser’s address bar. Then press the “Enter” key. 2 3 4 5 6 The following screen will appear in your browser to prompt you to login. The Router ships with no password entered.
Configuring your Router with the Setup Wizard 3. The Setup Wizard will start automatically for express configuration (recommended) Click “Next” to continue. 4. The first step is to select your country and ISP, and click “Next”. If your country and/or ISP is not listed, select “Other Country” or “Other ISP.” 5. Now fill in the username and password you were supplied by your Internet Service Provider (ISP) in to the blank fields.
Configuring your Router with the Setup Wizard 6. Now the Wireless LAN Setup screen will show. You can connect to the Router via a wireless-LAN-enabled computer with the following default wireless LAN settings: SSID = Belkin G+ MIMO ADSL 1 2 3 Wireless Channel = Auto Security = off 4 5 7 8 9 Note: Belkin strongly recommends that you enable wireless security to WEP or WPA and change SSID to something of your own.
Configuring Your Router with the Setup Wizard 7. Double-check the settings shown on the following screen. You can click “Back” to change the settings or click “Next” to confirm Note: You can always restart the Setup Wizard or use the Navigation Menu on the left to change your setting.
Manually Configuring your Router 1 Understanding the Web-Based User Interface The home page shows you a quick view of the Router’s status and settings. All advanced setup pages can be reached from this page. (10) (2) (3) (4) (5) (6) 2 3 4 5 6 (1) 8 (8) (9) (7) 1. 10 Quick-Navigation Links You can go directly to any of the Router’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find.
Manually Configuring your Router take you to a separate login page where you will need to enter a password. When you are logged into the Router, you can make changes to the settings. When you are finished making changes, you can log out of the Router by clicking the “Logout” button. For more information about logging into the Router, see the section called “Logging into the Router”. 5.
Manually Configuring your Router 1 Changing LAN Settings All settings for the internal LAN setup of the Router can be viewed and changed here. 2 Clicking on the header of the LAN tab (1) will take you to the LAN tab’s header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN Settings” (2) or to view the list of connected computers, click on “DHCP Client List” (3).
Manually Configuring your Router LAN Settings (1) (2) (3) (4) (6) (5) 1. IP Address The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. To access the setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP. Examples of a non-routable IP are: 192.168.x.
Manually Configuring your Router 2–100 (99 computers). If you want to change this number, you can do so by entering a new starting and ending IP address and clicking on “Apply Changes”. The DHCP server can assign 100 IP addresses automatically. This means that you cannot specify an IP address pool larger than 100 computers. For example, starting at 50 means you have to end at 150 or lower so as not to exceed the 100-client limit. The starting IP address must be lower in number than the ending IP address.
Manually Configuring your Router DHCP Client List You can view a list of the computers (known as clients), which are connected to your network. You are able to view the IP address (1) of the computer, the host name (2) (if the computer has been assigned one), and the MAC address (3) of the computer’s Network Interface Card (NIC). Pressing the “Refresh” (4) button will update the list. If there have been any changes, the list will be updated.
Manually Configuring your Router 1 Connection Type From the “Connection Type” page, you can select one of these five connection types based on the instruction provided by your ISP: • PPPoE 2 3 4 • PPPoA • Dynamic IP (1483 Bridged) • Static IP (IPOA) • Modem Only (Disable Internet Sharing) Select the type of connection you use by clicking the radio button (1) next to your connection type and then clicking “Next” (2).
Manually Configuring your Router Setting your ISP Connection Type to PPPoE or PPPoA PPPoE (Point-to-Point Protocol over Ethernet) is the standard method of connecting networked devices. It requires a user name and password to access the network of your ISP for connecting to the Internet. PPPoA (PPP over ATM) is similar to PPPoE, but is mostly implemented in the UK. Select PPPoE or PPPoA and click “Next”. Then enter the information provided by your ISP, and click “Apply Changes” to activate your settings.
Manually Configuring your Router Setting your Connection Type to Dynamic IP (1483 Bridged) This connection method bridges your network and ISP’s network together. The Router will obtain an IP address automatically from your ISP’s DHCP server. 1 2 3 4 (1) 5 (2) 6 1. VPI/VCI - Enter your Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameter here. These identifiers are assigned by your ISP. 2. Encapsulation - Select LLC or VC MUX your ISP uses.
Manually Configuring your Router Setting your ISP Connection to Static IP (IPoA) This connection type is also called “Classical IP over ATM” or “CLIP”, which your ISP provides a fixed IP for your Router to connect to the Internet. (1) (2) (3) (4) (5) 1. WAN IP Address – Enter an IP address assigned by your ISP for the Router WAN interface. 2. WAN Subnet Mask - Enter a subnet mask assigned by your ISP. 3. Default Route - Enter a default gateway IP address.
Manually Configuring your Router 1 Setting your Connection Type to Modem Only (Disable Internet Sharing) 2 In this mode, the Router simply acts as a bridge passing packets across the DSL port. It requires additional software to be installed on your computers in order to access the Internet. 3 4 (1) 5 6 7 Identifier (VCI) parameter here. (Assigned by your ISP).
Manually Configuring your Router Using Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS.org offers, allowing your network computers to be more easily accessed from various locations on the Internet. DynDNS.org provides this service, for up to five host names, free to the Internet community.
Manually Configuring your Router 1 Wireless The “Wireless” tab lets you make changes to the wireless network settings. From this tab, you can make changes to the wireless network name (SSID), operating channel, and encryption security settings. Channel and SSID 2 3 4 (1) 5 6 1. Changing the Wireless Channel There are a number of operating channels you can choose from. In the United States, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels.
Manually Configuring your Router 3. Using the ESSID Broadcast Feature For security purposes, you can choose not to broadcast your network’s SSID. Doing so will keep your network name hidden from computers that are scanning for the presence of wireless networks. To turn off the broadcast of the SSID, remove the tick from the tick box next to the option, Broadcast SSID. The change is immediate. Each computer now needs to be set to connect to your specific SSID; an SSID of “ANY” will no longer be accepted.
Manually Configuring your Router 1 Encryption/Security 2 Securing your Wi-Fi Network Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home office, and small office user. At the time of this User Manual’s publication, there are four encryption methods available.
Manually Configuring your Router 128-Bit WEP As a result of 64-bit WEP’s potential security weaknesses, 128Bit WEP was developed as a more secure method of encryption. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system-generated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption.
Manually Configuring your Router between A–F and 0–9 in each box. You will use this key to program the encryption settings on your Router and your wireless computers. Note to Mac users: Original Apple AirPort® products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128bit encryption. Please check your product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption.
Manually Configuring your Router Sharing the Same Network Keys Most Wi-Fi products ship with security turned off. So once you have your network working, you need to activate WEP or WPA or WPA2 and make sure your wireless networking devices are sharing the same Network key. The Wireless G+ MIMO Desktop Network Card cannot access the network because it is using a different Network key than the Network key that is configured on the Wireless G+ MIMO Router.
Manually Configuring your Router 1 WEP Setup 2 64-Bit WEP Encryption 3 1. Select “64-bit WEP” from the drop-down menu. 4 2. After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually. 5 A hex (hexadecimal) key is a mixture of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex characters. AF 0F 4B C3 D4 = 64-bit WEP key 7 8 9 10 11 3. Click “Apply Changes” to finish. Encryption in the Router is now set.
Manually Configuring your Router 128-Bit WEP Encryption 1. Select “128-bit WEP” from the drop-down menu. 2. After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually. A hex (hexadecimal) key is a mixture of numbers and letters from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex characters. For instance: C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key 3. Click “Apply Changes” to finish. Encryption in the Router is now set.
Manually Configuring your Router There are two types of WPA security: WPA-Personal (PSK) and WPAEnterprise (RADIUS). WPA-Personal (PSK) uses a so-called Pre-Shared key as the security key. A Pre-Shared key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, and other characters. Each client uses the same key to access the network. Typically, this mode will be used in a home environment.
Manually Configuring your Router 2. Select “WPA-RADIUS” for Authentication 3. For Encryption Technique, select “TKIP”. This setting will have to be identical on the clients that you set up 4. Enter the IP address of the radius server into the “Radius Server” fields. 5. Enter the radius key into the “Radius Key” field. 6. Enter the key interval. Key interval is how often the keys are distributed (in packets). 7. Click “Apply Changes” to finish.
Manually Configuring your Router IMPORTANT: You also need to ensure that all your wireless client cards / adapters support WPA2, and that you have downloaded and installed the latest driver. Most of the Belkin Wireless cards have update driver available for download from the Belkin support site: www.belkin.com/networking. 1 2 3 Setting WPA2-Personal (PSK) 1. From the “Security Mode” drop-down menu, select “WPA/WPA2-PSK (PSK)”. 4 2. Select “WPA2-Personal (PSK)” for Authentication. 5 3.
Manually Configuring your Router 4. Enter the IP address of the radius server into the “Radius Server” fields. 5. Enter the radius key into the “Radius Key” field. 6. Enter the key interval. Key interval is how often the keys are distributed (in packets). 7. Click “Apply Changes” to finish. You must now set all clients to match these settings. IMPORTANT: Make sure your wireless computers are updated to work with WPA2 and have the correct settings to get proper connection to the Router.
Manually Configuring your Router Connecting your Computer to a Wireless Network that Requires a 64-Bit or 128-Bit WEP Key Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your wireless card. 2. Under the “Wireless Network Properties” tab, select a network name from the “Available networks” list and click “Configure”. 3. Under “Data Encryption” select “WEP”. 4.
Manually Configuring your Router Connecting your Computer to a Wireless Network that Requires WPA-PSK (no server) 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your wireless card. 2. Under the “Wireless Networks” tab, select a network name from the “Available networks” list and click “Configure”. 3. Under “Network Authentication” select “WPA-PSK (No Server)”. 4.
Manually Configuring your Router Connecting your Computer to a Wireless Network that Requires WPA (with radius server) 1 2 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your wireless card. 3 2. Under the “Wireless Networks” tab, select a network name from the “Available networks” list and click “Configure”. 4 3. Under “Network Authentication” select WPA. 4.
Manually Configuring your Router Important: You also need to ensure that the wireless card manufacturer supports WPA/WPA2 and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition Setting Up Windows XP Wireless Network Utility to Use WPA/WPA2-PSK In order to use WPA-PSK, ensure you are using Windows Wireless Network Utility by doing the following: 1.
Manually Configuring your Router 6. Select “TKIP” or “AES” under “Data Encryption”. This setting will have to be identical to the Router that you set up. 7. Type in your encryption key in the “Network Key” box. 8. Important: Enter your Pre-Shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. Click “OK” to apply settings.
Manually Configuring your Router 1 Wireless channels must match between Router and AP. 2 Security settings (WEP) must match between Router and AP. 3 If MAC filtering is enabled, user must be sure to add the WLAN MAC address(es) of the Router/AP in order to allow communication with each other. 4 If using a network protected by WPA, the SSID on both Access Points must be the same.
Manually Configuring your Router 1 Virtual Servers Virtual servers allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications, through your Router to your internal network. Since your internal computers are protected by a firewall, machines from the Internet cannot get to them because they cannot be “seen”.
Manually Configuring your Router Client IP Filters The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. (1) (2) (3) (4) To restrict Internet access to a single computer for example, enter a name of the filter in “Filter Name” box (1) and IP address of the computer you wish to restrict access to in the IP field (2). Next, enter “80:80” in the Port field (3). Select protocol from the “Protocol” drop-down box (4).
Manually Configuring your Router 1 DMZ (Demilitarized Zone) If you have a client PC that cannot run an Internet application properly from behind the firewall, you can open the client up to unrestricted two-way Internet access. This may be necessary if the NAT feature is causing problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is not protected from hacker attacks.
Manually Configuring your Router Utilities The “Utilities” screen lets you manage different parameters of the Router and perform certain administrative functions. Restart Router Sometimes it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings.
Manually Configuring your Router Restarting the Router to Restore Normal Operation 1. Click the “Restart Router” button. 2. The following message will appear. Click “OK” to restart your Router. 1 2 3 4 5 Restore Factory Defaults 6 7 8 9 1. Click the “Restore Defaults” button. 2. The following message will appear. Click “OK” to restore factory defaults. 10 11 12 57 section Using this option will restore all of the settings in the Router to the factory (default) settings.
Manually Configuring your Router Saving/Backup Current Settings You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmware update. 1. Click “Save”. A window called “File Download” will open. Click “Save”. 2. A window will open that allows you to select the location in which to save the configuration file.
Manually Configuring your Router 3. When the save is complete, you will see the window below. Click “Close”. 1 2 3 4 5 The configuration is now saved. 6 This option will allow you to restore a previously saved configuration. 7 1. 8 Click “Browse”. A window will open that allows you to select the location of the configuration file. All configuration files end with a “.conf”. Locate the configuration file you want to restore and double-click on it. 9 10 11 12 2. Then, click “Open”.
Manually Configuring your Router Firmware Update From time to time, Belkin may release new versions of the Router’s firmware. Firmware updates contain feature improvements and fixes to problems that may have existed. When Belkin releases new firmware, you can download the firmware from the Belkin update website and update your Router’s firmware to the latest version. Updating the Router’s Firmware 1. In the “Firmware Update” page, click “Browse”.
Manually Configuring your Router 1 System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the UPnP function of the Router. Setting or Changing the Administrator Password The Router ships with NO password entered. If you wish to add a password for greater security, you can set a password here.
Manually Configuring your Router Setting the Time and Time Zone The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select desired NTP time servers and the time zone that you reside in, then click “Apply Changes”. The system clock may not update immediately.
Manually Configuring your Router Click on the “Apply Changes” button to save your settings. 1 2 3 4 5 Enabling/Disabling UPnP Click on the “Change Setting” button to bring up the “UPnP Setting” page. Then select “On” for “Enable UPnP”. Click on the “Apply Changes” button to save your settings. 63 6 7 8 9 10 11 12 section UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin Router.
Troubleshooting Problem: The ADSL LED is not on. Solution: 1. Check the connection between the Router and ADSL line. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line”. 2. Make sure the Router has power. The Power LED on the front panel should be illuminated. Problem: The Internet LED is not on. Solution: 1. Make sure the cable from the ADSL line is connected to the port on the Router labeled “DSL Line” and the ADSL LED is on. 2.
Troubleshooting 1 Problem: My wireless PC cannot connect to the Router. Solution: 1. Make sure the wireless PC has the same SSID settings as the Router, and you have the same security settings on the clients such as WPA or WEP encryption. 2. Make sure the distance between the Router and wireless PC are not too far away. Problem: The wireless network is often interrupted. Solution: Move your wireless PC closer to the Router to find a better signal. 2.
Troubleshooting Does the name of your wireless network appear in the results? Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”. No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”. Problem: I can’t connect to the Internet wirelessly, but my network name is listed.
Troubleshooting correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in Appendix B entitled “Important Factors for Placement and Setup”. 2. Using a computer that is connected to the Router via a network 1 2 3 cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.
Troubleshooting Limiting the wireless transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection.
Troubleshooting and 0-9. For 128-bit WEP, you need to enter 26 hex characters. For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key 6. Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings.
Troubleshooting 6. Ensure the check box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. 7. Type your WEP key in the “Network key” box. Important: A WEP key is a mixture of numbers and letters from A–F and 0–9. For 128-bit WEP, you need to enter 26 keys. This Network key needs to match the key you assign to your Wireless Router or access point.
Troubleshooting 1 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. Solution: 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols or spaces.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Card for a home network. Solution: Clients must use the same key that the wireless router or access point uses. For instance if the key is “Smith Family Network Key” in the wireless router or access point, the clients must also use that same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network” screen. 2.
Troubleshooting advanced features of the Belkin Wireless Card. 1 4. Under the “Wireless Network Properties” tab, select a network name from the “Available networks” list and click the “Properties” button. 5. Under “Network Authentication” select “WPA”. 3 6. In the “Authentication” tab, select the settings that are indicated by your network administrator. 4 7. Click “OK, then “Apply” to save the settings.
Troubleshooting 4. For a home or small business user, select “WPA-PSK” under “Network Administration”. Note: Select WPA (with radius server) if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server. Please consult your network administrator for further information. 5. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the wireless router or access point that you set up. 6.
Troubleshooting 1 Wireless Comparison Chart G (802.11g) G+ (802.11g with HSM) 10x faster than 802.11b* 15x faster than 802.11b* Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.
Technical Support Information Technical Support For latest software updates or if you have any further questions regarding installation of this product, please visit www.belkin.com/networking or contact: US: 877-736-5771 or 310-898-1100 ext.
Appendixes 1 Appendix A: Glossary 2 IP Address The “IP address” is the internal IP address of the Router. To access the advanced setup interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP. Examples of a non-routable IP are: 192.168.x.x (where x is anything between 0 and 255) 10.x.x.
Appendixes 3. You have to double-click on a desktop icon other than your browser to get on the Internet. To set the Router to use PPPoE, type in your user name and password in the spaces provided. After you have typed in your information, click “Apply Changes”. After you apply the changes, the “Internet Status” indicator will read “connection OK” if your Router is set up properly. PPPoA Enter the PPPoA information in the provided spaces, and click “Next”. Click “Apply” to activate your settings. 1.
Appendixes 1 ESSID Broadcast Many wireless network adapters currently on the market possess a feature known as site survey. It scans the air for any available network and allows each computer to automatically select a network from the survey. This occurs if the computer’s SSID is set to “ANY”. Your Belkin Router can block this random search for a network.
Appendixes Client IP Filters The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. MAC Address Filtering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access.
Appendixes 1 Administrator Password The Router ships with NO password entered. If you wish to add a password for more security, you can set a password from your Router’s web-based user interface. Keep your password in a safe place as you will need this password if you need to log into the Router in the future. It is STRONGLY RECOMMENDED that you set a password if you plan to use the remote management feature.
Appendixes UPnP UPnP (Universal Plug-and-Play) is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly. This usually requires opening TCP and UDP ports and in some instances setting trigger ports.
Appendixes Appendix B: Important Factors for Placement and Setup Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help. 1.
Appendixes If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your computers and Wireless Router or access point). 3. Cordless Phones If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone: • Try moving cordless phones away from Wireless Routers (or access points) and your wireless-enabled computers.
Appendixes These guidelines should allow you to cover the maximum possible area with your Wireless Router (or access point). Should you need to cover an even wider area, we suggest the Belkin Wireless Range Extender/Access Point. 5. Secure Connections, VPNs, and AOL 1 2 3 Secure connections typically require a user name and password, and are used where security is important.
Appendixes Country Connection Protocol VPI/VCI Encapsulation ISPs France PPPoE 8/35 LLC Various Germany PPPoE 1/32 LLC T-Online, various Holland 1483 Bridged 0/35 0/32 0/34 LLC LLC LLC BBNed, XS4all Versatel DHCP Baby XL, Tiscali (start/ Surf/ Family/ Live) PPPoA 8/48 VC MUX KPN, Hetnet, HCCNet, Tiscali (lite/ Basis/Plus) Wanadoo PPPoA 0/32 VC MUX Versatel PPP, Zonnet PPPoE 8/35 LLC Various Belgium PPPoA 8/35 LLC Belgacom, Tiscali, Scarlet Italy PPPoE or PPPoA 8/35 VC
Information 1 FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, F5D9630-4 to which this declaration relates, complies with Part 15 of the FCC Rules.
Information • • • • Reorient or relocate the receiving antenna. Increase the distance between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Information This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.