9200_Ins_eng 5/18/05 8:34 AM Page 1 INSTALLATION GUIDE
9200_Ins_eng 5/18/05 8:34 AM Page 2 Table of Contents Safety Instructions ............................................................................ I-i Installation and Setup............................................................................... I-1 Introduction ......................................................................... I-1 Components of the Satellite Antenna ..................................... I-2 Summary of Installation ......................................................
9200_Ins_eng 5/18/05 8:34 AM Page 3 Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
9200_Ins_eng 5/18/05 8:34 AM Page 4 Installation Guide Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
9200_Ins_eng 5/18/05 8:34 AM Page 5 Installation and Setup -A 5 Step Process INTRODUCTION Congratulations on your selection of a Bell ExpressVu system. We thank you for your purchase. We are confident that you will be pleased with the performance, capabilities, entertainment options, and ease of operation of your Bell ExpressVu system for many years to come. Your Bell ExpressVu system complies with MPEG II and DVB standards for compressing audio and video data.
9200_Ins_eng 5/18/05 8:34 AM Page 6 Installation Guide COMPONENTS OF THE SATELLITE ANTENNA Note: The following pictures are not to scale. The fully assembled Bell ExpressVu satellite antenna looks like this. See "Install the Satellite Antenna" on page I-13 for the procedure to assemble and install the satellite antenna. Following are descriptions of each component of the satellite antenna.
9200_Ins_eng 5/18/05 8:34 AM Page 7 Installation and Setup Components of the Satellite Antenna Mounting Brackets and Mast Assembly The mounting bracket and mast assembly attaches the dish and LNBF assembly to the mounting surface. If you are planning to use a pole to mount the satellite antenna, you will not need the mounting bracket and mast assembly. However, we recommend you keep them in case you decide to move the satellite antenna.
9200_Ins_eng 5/18/05 8:34 AM Page 8 Installation Guide SUMMARY OF INSTALLATION Following is a summary of the procedures to install and set up your Bell ExpressVu system. We recommend that you perform the procedures in the order presented. 1. Unpack the satellite antenna, receiver, and parts (see page I-6) and the optional installation kit, if you purchased one (see page I-3). 2. Review "What You Need to Know" (see page I-6). 3. Connect the receiver to your TV set (see page I-8). 4.
200_Ins_eng 5/18/05 8:34 AM Page 9 Installation and Setup Before You Start Installation STEP 1: BEFORE YOU START INSTALLATION This is a typical "Mount"shown attached to a wall. Notice that the top portion is "Plumb". THE KEY } Top TO SETTING UP YOUR SYSTEM EASILY – THIS IS IMPORTANT The key to setting up the system is in the accurate initial setting of the vertical elevation of the dish.
9200_Ins_eng 5/18/05 8:34 AM Page 10 Installation Guide PACKAGE CONTENTS • User and Installation Guide • Bell ExpressVu satellite antenna assembly • Bell ExpressVu receiver • Accessories ❒ ❒ ❒ ❒ 7.6-metre RJ11 telephone cable 2.4-metre phono (RCA) 3-connector cable Two (2) 1.
9200_Ins_eng 5/18/05 8:34 AM Page 11 Installation and Setup Before You Start Installation You will also need some tools: A 7/16”,1/2”, 9/16” wrench (varies with dish size) A Phillips screwdriver A spirit level A drill and drill bits (masonry and wood) A 3/8” masonry drill bit for the concrete anchors INSTALL BATTERIES IN THE REMOTE Each remote is shipped with four AAA batteries, packaged separately. 1. Press down on the slot in the battery case cover (on the back of the remote) to open the cover. 2.
9200_Ins_eng 5/18/05 8:34 AM Page 12 Installation Guide • If your receiver and remote address do not match, you must match them to be able to use the remote. See "Confirming Remote Control Operation" on page 10-3. TEMPORARILY CONNECT THE RECEIVER TO TV You must connect the receiver to your TV to get the information to aim your satellite antenna. At this time, it is not necessary to fully wire your receiver to all your electronic equipment.
9200_Ins_eng 5/18/05 8:34 AM Page 13 Installation and Setup Discussion of Potential Mounting Sites DISCUSSION OF POTENTIAL MOUNTING SITES When you are surveying your property for appropriate sites for the satellite antenna, keep in mind that you can mount the satellite antenna on a variety of surfaces: brick, cinder block, wood, some sidings, rooftop, or a pole.
9200_Ins_eng 5/18/05 8:34 AM Page 14 Installation Guide • If possible choose a site that is accessible in most weather conditions. You may need to clean snow, ice or debris off the satellite antenna. • Place the satellite antenna as close to the receiver as possible. We recommend using no more than 30 meters of RG-6 (coaxial) cable between the receiver and the satellite antenna, unless you install a line amplifier to boost the signal. • Consider seasonal changes.
9200_Ins_eng 5/18/05 8:34 AM Page 15 Installation and Setup Discussion of Potential Mounting Sites MOUNTING THE ANTENNA ON BRICK We define "brick" as a solid brick wall or other structure. This does not include brick facing that is used on some buildings over the main structure. If you are mounting the satellite antenna on brick facing, see "Mounting the Antenna on Siding," below. You can mount the satellite antenna on a solid brick wall. • The brick surface must be flat and even.
9200_Ins_eng 5/18/05 8:34 AM Page 16 Installation Guide MOUNTING THE ANTENNA ON CINDER BLOCK You can mount the satellite antenna on cinder blocks, whether they are part of a wall or the side of a building. • The surface must be flat and even. • Be sure that the cinder block and mortar are in good condition. • We recommend using toggle anchors and machine bolts, inserted into the hollow of the block, as fasteners. Other types of anchors may not have the required strength.
9200_Ins_eng 5/18/05 8:34 AM Page 17 Installation and Setup Discussion of Potential Mounting Sites MOUNTING THE ANTENNA ON WOOD You can mount the satellite antenna on a wooden deck, wooden beam, or other wooden surface. • The surface must be flat and even. • Be sure that the wood has a solid foundation, and is secured. It should be a strong piece that cannot be moved or jiggled. • Do not mount the satellite antenna on a railing.
9200_Ins_eng 5/18/05 8:34 AM Page 18 Installation Guide Vertical Mounting Surfaces with Mast The figure above shows how you should attach the mast to the foot for mounting on vertical surfaces. Horizontal Mounting Surfaces with Mast Pole Mounting Surfaces The figure above shows how you should attach the mast to the foot for mounting on horizontal surfaces. The figure above shows how you should attach the dish support and bracket to a mounting pole.
9200_Ins_eng 5/18/05 8:34 AM Page 19 Installation and Setup Discussion of Potential Mounting Sites You may have either one or two LNBF cables to attach, depending on which type of LNBF you purchased and how many receivers are being installed. Note: If you have to attach two cables to the LNBF, the following instructions apply to both cables. Use only RG-6 coaxial cables with "F" connectors. Do not use the 1.8-meter RF or VHF cable supplied with the receiver.
9200_Ins_eng 5/18/05 8:34 AM Page 20 Installation Guide Tighten the mast clamp bolts so that the clamp is snug, but can still be moved back and forth. 11. Thread the LNBF cable into the cable hole near the mast foot, up the mast and out the top of the mast. Do not kink or pinch the cable. 12. Take the end of the cable coming out the top of the mast, and thread it up the mast sleeve of the support arm. 13. Loop the end of the cable over the pivot bolt. 14.
9200_Ins_eng 5/18/05 8:34 AM Page 21 Installation and Setup Discussion of Potential Mounting Sites • You can mount the satellite antenna on a metal pole that is attached to an existing building. Using this method, you can raise the satellite antenna to gain a line-of-sight view of the satellite if you cannot find a better location. Be sure to follow all safety requirements, and properly ground the satellite antenna and pole.
9200_Ins_eng 5/18/05 8:34 AM Page 22 Installation Guide STEP 2: FIND THE RIGHT LOCATION FOR THE DISH The Dish must be at a location on your dwelling which gives a clear, year-round, unobstructed “view” of the satellite and which is also free from occasional blockages due to vehicles or passers-by.
9200_Ins_eng 5/18/05 8:34 AM Page 23 Installation and Setup Find The Right Location For The Dish WHERE IS IT? The Bell ExpressVu satellite orbits the Earth over the equator. For everyone in Canada, this means that the satellite will be south of your location. The Bell ExpressVu satellite is approximately 35,680 kilometers above the surface of the Earth. It is in what is called a "geosynchronous orbit." This means that the satellite stays aligned over one place on the surface of the Earth.
9200_Ins_eng 5/18/05 8:34 AM Page 24 Installation Guide 1. Take a compass and the direction and elevation numbers to your planned location for the satellite antenna. (VERY IMPORTANT) Make sure the compass is well away from metal objects, and that there are no magnetic or electronic devices nearby. Holding the compass so the needle can swing freely, turn the compass until the dark end of the compass needle is aligned on the N. This points to magnetic North.
9200_Ins_eng 5/18/05 8:34 AM Page 25 Installation and Setup Multi-Satellite Antenna Installation MULTI-SATELLITE ANTENNA INSTALLATION The procedures in this guide are specifically for the Bell ExpressVu's Multi-Satellite Antenna installation. For more detailed information, you may need to refer to your satellite system’s Installation Instructions/User Manual 1. Before you start, read all safety precautions in your satellite system’s Installation Instructions/User Manual. 2.
9200_Ins_eng 5/18/05 8:34 AM Page 26 Installation Guide 6. Assemble the satellite dish, following the diagram. Your satellite system’s Installation Instructions/User Manual contains detailed assembly instructions. 7. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale. Tighten the skew bolts securely to keep the dish from rotating. Once the skew is set, do not try to fine-tune this angle when aiming the dish. 8.
9200_Ins_eng 5/18/05 8:34 AM Page 27 Installation and Setup Multi-Satellite Antenna Installation 9. Note the Y-bracket is labeled ‘82˚’ on one side and ‘91˚’ on the other. Only use the RG-6 coaxial cable for all connections between the LNBFs and receiver. Label one coaxial cable '91' on both ends and the other coaxial cable '82' on both ends. If you are installing two receivers,repeat this step for the additional two cables. You will then have two cables labeled ’91’ and two labeled ’82’.
9200_Ins_eng 5/18/05 8:34 AM Page 28 Installation Guide 15.Turn the dish assembly back and forth very slowly, until the signal strength bar turns green to indicate the signal. Ensure that your body is not blocking the path between the dish and the satellite! Note: If you cannot find the signal, turn the dish assembly back to the original azimuth setting. Loosen the elevation bolts and increase the elevation angle by two degrees.
9200_Ins_eng 5/18/05 8:34 AM Page 29 Installation and Setup Multi-Satellite Antenna Installation 18.Connect the cables labeled '82' leading from the satellite dish to each 'Dish 1' input on both SW21 multi-dish switches. Next, connect the cables labeled '91' leading from the satellite dish to each 'Dish 2' input on both SW21 multi-dish 91 switches Finally, take cable from the other side of the multi-dish switch and connect 82 directly to each Bell Express Vu satellite receiver.
9200_Ins_eng 5/18/05 8:34 AM Page 30 Installation Guide SYSTEM SET-UP COMPLETING INSTALLATION WITH MULTI-SATELLITE ‘POINT DISH’ ONSCREEN MENUS: 1. Once the satellite system installation is finished, power on the satellite receiver and display the ‘Point Dish’ screen on the TV. Note that the display has now changed to show satellite reception from both satellite locations: Bell ExpressVu 91˚ and Bell ExpressVu 82˚.
9200_Ins_eng 5/18/05 8:34 AM Page 31 Installation and Setup Assembling The Dish STEP 3: ASSEMBLING THE DISH The following section outlines the assembly procedure for all four dish sizes: 51 cm, 60 cm, 90 cm, and 120 cm. The overall assembly procedure is similar for all sizes, but there are some specific differences which are addressed in four separate sections. Please refer to the section which is relevant to the dish size you have purchased: • • • • Step 3.1 Step 3.2 Step 3.3 Step 3.
9200_Ins_eng 5/18/05 8:34 AM Page 32 Installation Guide 2. Determine your specific vertical elevation from the Table (page I-50) and adjust the angular tilt of the antenna so that the edge of the red mark on the gauge is set to your vertical elevation. In our diagram here, it is set for 38.5 degrees. 3. Lightly tighten the bolt on the gauge side of the angular pivot; leave the bolt on the back side slightly loose. 4. Your antenna assembly is now ready to be placed on the outdoor mount assembly.
9200_Ins_eng 5/18/05 8:34 AM Page 33 Installation and Setup Assembling the 51cm Dish 4. Mark the location of one of the holes and remove the mount. 5. Drill the hole and attach the mount foot with the one fastener only. 6. Now, once again, position the top of the mast to be approximately plumb; then place a level on the side of the pipe and pivot the mount foot slightly around the one attachment and adjust the mount foot to make the pipe vertical.
9200_Ins_eng 5/18/05 8:34 AM Page 34 Installation Guide 3. Attach the LNBF to the LNBF cable(s). Slide the weather boot up securely to cover the cable/LNBF connection at the base of the LNBF. 4. Slip the LNBF onto the end of the arm, until contact is made with the LNBF bracket stops and put in screw through arm and LNBF. 5. Route and fasten the cable in a neat, unobtrusive manner in such a way so it cannot be damaged by accident.
9200_Ins_eng 5/18/05 8:34 AM Page 35 Installation and Setup Assembling the 60cm Dish 2. Determine your specific vertical elevation from the Table (page I-50) and adjust the angular tilt of the antenna so that the edge of the red mark on the gauge is set to your vertical elevation. In our diagram here, it is set for 38.5 degrees. 3. Lightly tighten the bolt on the gauge side of the angular pivot; leave the bolt on the back side slightly loose. 4.
9200_Ins_eng 5/18/05 8:34 AM Page 36 Installation Guide 4. Mark the location of one of the holes and remove the mount. 5. Drill the hole and attach the mount foot with the one fastener only. 6. Now, once again, position the top of the mast to be approximately plumb; then place a level on the side of the pipe and pivot the mount foot slightly around the one attachment and adjust the mount foot to make the pipe vertical.
9200_Ins_eng 5/18/05 8:34 AM Page 37 Installation and Setup Assembling the 90cm Dish 3. Attach the LNBF to the LNBF cable(s). Slide the weather boot up securely to cover the cable/LNBF connection at the base of the LNBF. 4. Slip the LNBF onto the end of the arm, until contact is made with the LNBF bracket stops and put in screw through arm and LNBF. 5. Route and fasten the cable in a neat, unobtrusive manner in such a way so it cannot be damaged by accident.
9200_Ins_eng 5/18/05 8:34 AM Page 38 Installation Guide 2. Determine your specific vertical elevation from the Table (page I-50) and adjust the angular tilt of the antenna so that the centre of the top bolt on the Mast Head Clamp lines up with your vertical elevation position on the Mast Head elevation gauge. In our diagram here, it is set for 50 degrees. VERTICAL ELEVATION GAUGE 10 20 30 40 50 60 70 80 90 3. Lightly tighten the two bolts located in the curved slots on the mast head.
9200_Ins_eng 5/18/05 8:34 AM Page 39 Installation and Setup Assembling the 90cm Dish Here is how it can be done: FRONT VIEW PRESS LEVEL AGAINST MOUNT 1. Place the mount foot on the surface location where you intend to attach it to the structure. 2. Mark the location of one of the 2 holes and remove the mount. 3. Drill the hole and attach the mount foot with the one fastener only. Mountfoot 4. Place a spirit level on the top and side of the foot and pivot the foot to make it level and plumb.
9200_Ins_eng 5/18/05 8:34 AM Page 40 Installation Guide STEP 3.3C: INSTALLING THE DISH ON THE MOUNT (90 CM DISH) You have installed the mount on your dwelling and you have pre-assembled the antenna unit, ready to be installed on the mount. There are just a few steps here: 1. Slide the antenna assembly over the mast. 2. Lightly tighten the four nuts on the back of the mast clamp, so that the antenna can pivot in the East/West directions but not be loose. 3.
9200_Ins_eng 5/18/05 8:34 AM Page 41 Installation and Setup Assembling the 120cm Dish STEP 3.4: ASSEMBLING THE 120 CM DISH STEP 3.4A: PRE-ASSEMBLE THE PARTS (120 CM DISH) It’s best to pre-assembly the dish indoors, so that it is all ready to place on the mast outdoors, quickly and easily ... especially if it’s cold out. The complete system consists of three main parts: the dish mount, the dish assembly, and the receiver. The mount consists of the foot (base plate) and a bent pipe called the mast.
9200_Ins_eng 5/18/05 8:34 AM Page 42 Installation Guide STEP 3.4B: ATTACHING THE MOUNT TO YOUR DWELLING (120 CM DISH) The mount should be attached to your dwelling before putting the dish assembly on it. When fastening it to your wall or roof, etc., make sure that the top portion is “plumb”; you can get it right by using a spirit level on both the front and side of the top piece. It is important to affix the mount firmly to your structure with the appropriate fasteners so that the wind can’t move it.
9200_Ins_eng 5/18/05 8:34 AM Page 43 Installation and Setup Assembling the 120cm Dish 8. Attach the two struts to the mast with the supplied hardware. Tighten the bolt for a snug fit that still allows some slight movement of the struts. 9. Position the foot of each strut squarely on the mounting surface and mark the holes for drilling. Prior to drilling the strut holes, confirm with the spirit level that the mast is still vertical. This is a critical check to ensure proper alignment. 10.
9200_Ins_eng 5/18/05 8:34 AM Page 44 Installation Guide 3. Slip the weather boot(s) onto the LNBF cable(s). To do this, insert the end of the cable with the screw connector into the smaller end of the boot and work it through. When you are finished the boot should slide freely over the cable but hold snugly when slipped up over the the screw connector. Be patient. This is a difficult and somewhat painstaking job. (If possible, place weather boot on cable before putting on “F” connector). 4.
9200_Ins_eng 5/18/05 8:34 AM Page 45 Installation and Setup Installing The Receiver STEP 4: INSTALLING THE RECEIVER Connect the output of the satellite receiver to your TV as described in the Bell ExpressVu User Manual, and turn on the Bell ExpressVu receiver. Note that the Bell ExpressVu receivers are configured at the factory for English language operation. French language operation is available after the dish is aligned and the initial software download is complete.
9200_Ins_eng 5/18/05 8:34 AM Page 46 Installation Guide GROUND AND WIRE THE SATELLITE ANTENNA As with any such electronic devices, the satellite antenna and the coaxial cable(s) should be grounded in accordance with local electrical codes to protect against damage caused by lightning strikes and other electrical discharges. This section provides some suggestions on grounding both satellite antennae and the cable. BEFORE YOU START The following guidelines apply to all grounding systems: 1.
9200_Ins_eng 5/18/05 8:34 AM Page 47 Installation and Setup Ground and Wire The Satellite Antenna 3.Insert one end of the ground wire into the grounding terminal on the grounding block. Tighten the screw to hold the wire firmly. 4.Attach the other end of the ground wire to the clamp on the grounding rod. Tighten the screw to secure the ground wire to the grounding clamp. Tighten the grounding clamp to the grounding rod. 5.Use the cable clips to attach the cable to the side of the building.
9200_Ins_eng 5/18/05 8:34 AM Page 48 Installation Guide STEP 5: ALIGNING THE DISH This is the final step to be completed before ordering your program package. If your antenna mast is plumb, it can be accomplished very quickly; however, be patient with the adjustments, as this step can be tricky. The process of aligning the dish involves two steps. First, you must find the satellite to obtain a reading on the signal strength bar.
9200_Ins_eng 5/18/05 8:34 AM Page 49 Installation and Setup Aligning The Dish Remote Buttons Menu Options 4. Press the Menu button to open the Main Menu. 5. Select the System Setup option. 6. Select the Installation option. 7. Select the Point Dish and Signal Strength option. You will now see the Point Dish and Signal Strength menu. 8. You must now enter the correct number transponder. Use your cursor controls to enter no.11 in the transponder box on the screen. 9.
9200_Ins_eng 5/18/05 8:34 AM Page 50 Installation Guide Note: The signal strength indicator will turn from red to green and audio tone will increase in pitch as you get closer to optimizing the dish. Once you see a clear picture on your TV, a stronger signal will not noticeably affect the picture quality, however, it is important to continue adjustments until the absolute maximum signal strength is obtained, to ensure the most reliable signal possible in all weather conditions.
9200_Ins_eng 5/18/05 8:34 AM Page 51 Installation and Setup Aligning The Dish “ Ok, I moved it” “ No Change” “ OK, I moved it some more” “ Hold it ... I see something on the meter ... , move it some more” “ Ok I moved it some more, any change ?” “ Yes ... It’s getting better” ... and so it goes Slowly move the dish from side to side until you find the strongest signal.
9200_Ins_eng 5/18/05 8:34 AM Page 52 Installation Guide 17. Once the download is complete you are ready to order your program package by calling the Bell ExpressVu Customer Service Call Centre at1-888-SKY-DISH. See page I-55. 18. If you want the Bell ExpressVu system menus to appear in French, follow the instructions in the section “Change Languages” below. CHANGE LANGUAGES To change the menu and screens language from English to French or vice versa, do the following: Remote Buttons 1.
9200_Ins_eng 5/18/05 8:34 AM Page 53 Installation and Setup Help HELP If you can’t find the satellite or suspect that your mast assembly is not exactly plumb, try the following: With your compass, aim the dish toward the satellite to the best of your ability. Now, put your spirit level vertically across the dish, as shown in the diagram, and adjust the antenna on the elevation pivot so that the antenna is vertical.
9200_Ins_eng 5/18/05 8:34 AM Page 54 Installation Guide SATELLITE LOCATION TABLE (“LOOK” ANGLES) Community DBS Nimiq (@ 91W)) Compass Vertical Community Skew Compass Direction Elevation 130.7 126.0 132.3 129.2 132.4 130.7 130.7 133.8 125.2 121.4 122.7 132.4 123.1 130.6 135.8 123.4 134.0 124.2 129.2 127.4 23.8 25.4 27.8 26.1 25.0 26.5 23.8 21.6 19.3 20.8 20.3 26.9 22.9 27.4 25.7 18.1 28.1 20.7 25.2 22.
9200_Ins_eng 5/18/05 8:34 AM Page 55 Codes Community DBS Nimiq (@ 91W) Compass Vertical Community Skew Compass Direction Elevation Springdale St Anthony St Johns 240.2 240.4 243.1 25.8 25.0 26.1 112.9 112.2 116.2 101.6 118.6 134.4 127.3 101.9 109.9 128.5 7.6 15.7 19.7 18.1 7.3 11.4 16.8 73.0 75.0 78.0 76.0 75.0 75.0 78.0 234.0 229.9 234.1 229.8 235.4 203.9 231.3 226.8 226.8 31.4 33.6 32.3 32.6 31.0 38.6 33.2 36.2 35.3 112.4 110.8 113.1 110.0 113.1 98.6 111.6 110.4 109.8 239.6 174.
9200_Ins_eng 5/18/05 8:34 AM Page 56 Installation Guide Community DBS Nimiq (@ 91W) Compass Vertical Community Skew Compass Direction Elevation Perth Sarnia Peterbrough Sault St. Marie Sioux Lookout Sudbury Thunderbay Timmins Tobermory Toronto Welland Windsor 208.4 194.8 203.9 191.1 173.4 198.1 179.8 198.9 195.3 199.8 201.6 192.2 37.1 40.2 38.6 37.0 32.6 35.7 34.8 33.5 38.0 37.8 39.8 41.4 DBS Nimiq (@ 91W) Vertical Skew Direction Elevation 100.3 94.8 98.6 92.4 85.4 95.1 87.8 94.7 94.5 96.
9200_Ins_eng 5/18/05 8:34 AM Page 57 Installation and Setup Vertical Elevation Protractor - Nimiq VERTICAL ELEVATION PROTRACTOR - NIMIQ Use the Satellite location chart and this protractor to determine your dish elevation measurement.
9200_Ins_eng 5/18/05 8:34 AM Page 58 Installation Guide CONNECT RECEIVER TO TELEPHONE CONNECTION Your Bell ExpressVu receiver(s) must be connected to a telephone line at all times. To connect your receiver to a phone line, plug one end of the telephone cord provided to the connection at the back of the receiver, and plug the other end into an active telephone jack.
9200_Ins_eng 5/18/05 8:34 AM Page 59 Installation and Setup Order Your Bell ExpressVu Programming ORDER YOUR BELL EXPRESSVU PROGRAMMING This procedure notifies the Bell ExpressVu Customer Service Call Centre that your system is on-line and installed. You need to have your services activated before you can start enjoying your desired programming. Prior to authorization, you will see the Bell ExpressVu XPRS Preview Channel and perhaps an unscrambled program channel such as CBC.
9200_Ins_eng 5/18/05 8:34 AM Page 60 Installation Guide Bell ExpressVu Pre-Authorized Payment Plan The Easy Way To Pay – WHAT IS IT? • The Bell ExpressVu Pre-Authorized Payment Plan is a service that allows you to automatically pay your monthly invoice by using your chequing account. It’s a safe, reliable way to pay your bill and eliminate the hassle of writing cheques, buying stamps, and sending payments through the mail.
9200_Ins_eng 5/18/05 8:34 AM Page 61 Installation and Setup Pre-Authorized Payment Plan CANCELLATION • This agreement can be terminated, upon written notification, at any time, by the customer or Bell ExpressVu. Your notification must be received in our offices at least 14 days prior to your next invoice date. • Upon termination of the pre-authorized payment plan, any amount owing will be paid directly to Bell ExpressVu. • We require a minimum of 14 days to process your cancellation request.
9200_Ins_eng 5/18/05 8:34 AM Page 62 Installation Guide PROGRAM THE REMOTE For certain models of Bell ExpressVu receivers you can program the remote to control not only the receiver, but your VCR, TV, and amplifiers. This remote supports most brands and models; however, there may be some brands or models that it does not support. You can program the remote to control a maximum of four different electronic components.
9200_Ins_eng 5/18/05 8:34 AM Page 63 Installation and Setup Security Features SECURITY FEATURES There are two levels of security: receiver security and Bell ExpressVu Customer Service Call Centre security. Each method works independently of the other. You can use either method or both methods, or you can decide not to use the security features at all.
9200_Ins_eng 5/18/05 8:34 AM Page 64 Installation Guide BELL EXPRESSVU CUSTOMER SERVICE CENTRE SECURITY You can set up a Personal Identification Number (PIN) that is assigned to your account at the Bell ExpressVu Customer Service Call Centre Thereafter, this PIN will be requested by the Bell ExpressVu Customer Service Call Centre to authorize any transactions to your account. This includes purchasing services, account inquiries, and overriding the receiver security password.
