Getting started guide 3G Turbo Stick 3G Novatel Wireless U760 USB modem
Welcome Thank you for purchasing a 3G Turbo Stick from Bell. This two-in-one Turbo Stick with memory storage (microSD card sold separately) will give you access to Canada’s largest 3G network.1 This guide provides an overview of your new Turbo Stick and details on how to configure your computer for use with this Turbo Stick.
SYSTEM REQUIREMENTS For PC users. To install and operate your Turbo Stick, ensure your computer has the following system resources: Operating system Microsoft® Windows XP or Windows Vista™** USB ports 1 type A USB port Communication ports 2 free COM ports I/O resources 1 IRQ, 4,096 bytes of I/O space Memory 128 MB Disk space 20 MB SYSTEM REQUIREMENTS For Macintosh users.
Installing the Mobile Connect Basic software for Windows Mobile Connect Basic from Bell is a software application that allows you to manage your wireless connections over the 3G network. This software is preloaded onto the Turbo Stick and can be installed on your computer; no CD required. Alternatively you can download the latest software from our website at bell.ca/mobileconnect Windows Vista: Ensure that “User Account Controls” (UAC) is disabled.
1. I nsert the Turbo Stick into an available USB port on your computer. The installation will begin automatically or you will be prompted to install Mobile Connect Basic. Select Install/Run Mobile Connect Basic. If the auto install fails to start, use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect, or you can manually install the software by: 1. Selecting Start > Run > Browse... 2. Look in “My Computer” to find Turbo Stick disk drive 3.
2. F ollow the InstallShield® Wizard. It will guide you through the process of installing the Mobile Connect Basic application. Use the Next and Back buttons to navigate through the installation. To continue with the installation, you must click Agree to accept the terms of the License Agreement. The installation process may take several minutes to complete with no progress shown on the progress bar – please be patient. 3. Select Restart or Finish to complete the installation.
Activating your 3G Turbo Stick 1. W hen Mobile Connect Basic runs it will check if your Turbo Stick has been activated. Your Turbo Stick must be activated and you must subscribe to a Mobile Internet plan for your Turbo Stick to operate on the Bell Mobility network. Mobile Connect Basic will begin the automatic activation process. This process takes several minutes, please be patient. 2. M obile Connect Basic is now ready to use. The main screen will appear.
For manual activation, you will need the following information: • Your Mobile Directory Number (MDN) / phone number • Your Mobile Station ID (MSID) (usually the same as your MDN) • Your unlock code (The default unlock code is “111111”) Use the Activation Wizard under the Tools menu (wrench Icon) to enter your unlock code. Type the six-digit number into the field provided and click Next.
Mobile Connect Basic will then prompt you to enter your Mobile Directory Number (MDN) and Mobile Station ID (MSID). Enter these two numbers into the fields provided. After successful first-time activation the main screen will appear.
Using your 3G Turbo Stick To connect to the Internet, click the Connect button on the Mobile Connect Basic main program window. G E C D B F A To disconnect, click the Disconnect button. From the Mobile Connect Basic main program window, you can establish a network connection and view the status. Some of the key indicators and buttons include: A. Connect/Disconnect Connect or disconnect from the network B. Signal strength Graphically illustrated network signal status C.
Using a Macintosh with the 3G Turbo Stick To install Mobile Connect, insert the Turbo Stick into an available USB port on your computer. Do not forcibly insert the Turbo Stick as this may damage both the Turbo Stick and the port. The Turbo Stick powers on when inserted. The Turbo Stick will appear as a CD on your desktop, • • • • • double-click this icon drag the MobileConnect.dmg installation file to your desktop double-click to open the .
From the Mobile Connect main program window you can establish a network connection and view the status. Some of the key indicators and buttons include: A. Connect/Disconnect button Connect or disconnect from the network B. S ignal strength indicator Graphically illustrated network signal status C. Status display Indicates the availability of the network and status of current network connection D. Usage counters An overview of the data you have transmitted and received E.
Hardware overview Your Turbo Stick 1. 5. 1. Protective cap 2. 2. LED indicator 3. External antenna connector 3. 4. MicroSD slot 5. USB connector 4. Your new Turbo Stick must be handled with care to ensure reliable operation. The following handling guidelines are recommended: • o not apply adhesive labels to the Turbo Stick; they may cause D the Turbo Stick to overheat and may alter the performance of the antenna. • he USB connector should plug easily into your computer’s T Type A USB port.
Inserting and removing the 3G Turbo Stick from your computer The Turbo Stick can be inserted or removed from your computer at any time. As an external device, the Turbo Stick is vulnerable to damage during transport. It is recommended that you remove and securely store it when transporting your computer. To insert your Turbo Stick: 1. Remove the protective cap from the Turbo Stick. 2. I nsert the Turbo Stick into the USB port.
Inserting and removing a microSD card The Turbo Stick is equipped with removable memory storage. This feature gives you the ability to store data simultaneously to an external drive without the need for another flash drive. A microSD card (sold separately) is required to take advantage of the memory storage feature. It is recommended that the Turbo Stick be unplugged when inserting or removing a microSD card. Inserting a microSD card: 1. Locate the microSD slot. 2.
Saving files to microSD The process of saving files to the microSD memory card on your Turbo Stick is similar to saving files to any external flash drive on your computer. Saving files from an application: 1. Insert the Turbo Stick into your computer’s USB port. 2. The computer will detect new hardware and the Unplug/Eject icon will appear in the taskbar. 3. Go to File > Save As. 4. Click the down arrow within the Save in box to view the contents of the pull-down menu. 5.
Troubleshooting Below is a list of common error messages and possible solutions regarding the use of your Turbo Stick. Refer to bell.ca/mobileconnect for complete details. Symptoms Solution Intermittent connectivity and/or low throughput • Relocate the entire computer to a different area. The LED is green but the Turbo Stick is not recognized by the computer •R emove and re-insert the Turbo Stick into a different USB port • Use a USB extension cable to ensure good connection.
You may also contact Bell Wireless Data Support at: 1 877 DATA-123 (1 877 328-2123) Speeds may vary with your technical configuration, Internet traffic, server, environmental conditions or other factors. Novatel Images: ©2009. Novatel Wireless, Inc. All rights reserved. Ovation, Novatel Wireless and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc. Designed in the United States of America.
