Beltone Direct Remote Control 2 Instructions for use
Welcome Statement: Congratulations on your purchase of a Beltone Direct Remote Control 2. This device complies with Part 15 of the FCC Rules. Remote Control 2 will allow you to operate your Beltone wireless hearing instruments. It is both an elegant and user-friendly remote control as well as status reader which gives you access to wireless functions on your hearing instruments. The Remote Control 2 can be used to tune both of your hearing instruments simultaneously.
• Reorient or relocate the receiving antenna National restrictions: • Increase the separation between the equipment and receiver. Norway: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user’s authority to operate the equipment. Intended use Remote Control 2 is intended to let the user control a Beltone wireless hearing instrument remotely.
L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Contents In JP: Return to Home settings .........................................................
Description ON/OFF switch 6 Display 7 Decrease volume 3 Streaming (optional TV Link or Personal Audio Link (myPAL) 8 Select left hearing instrument only 4 Home 9 Select right hearing instrument only 5 Hearing instrument microphone mute 10 Program change 1 2 Increase volume 11 Pairing 10 2 6 4 5 8 9 1 7 3 8 11 9
Getting Started Charging the Battery Before using your Remote Control 2, you need to fully charge the rechargeable battery. To charge it, plug in the cable as shown below. Then plug the other end into a power outlet. During charging, the battery meter will show one, two and three bars continuously. When fully charged, all three bars will be shown continuously.
Adjust volume Adjust volume on both hearing instruments The “+” and “-“ keys are used to adjust volume (6 and 7 on page 9). Volume may be adjusted Restaurant on both hearing instruments simultaneously or on each side independently. By default, both hearing instruments are “active” which is indicated in the display by two arrowheads (< and >) located next to the volume bars. Both hearing instruments can simultaneously be made louder by pressing the “+” key or softer by pressing the “-“ key.
Muting or unmuting applies to both hearing instruments simultaneously and cannot be selected for the left or right instrument separately. When the microphones are muted, the microphone icon will be replaced by a microphone muted icon and the volume bars will be dimmed. To unmute the hearing aid microphones press the mute button again.
Hearing instrument low battery indicator When the hearing instruments are running low on power, it will be shown in the display of the Remote Control 2 next to the volume bar(s). The arrows indicating either left (<) or right (>) hearing instrument will alternate between the arrow(s) and a vertical battery icon, indicating which hearing instrument (left or right) is running low on power.
i Screen display Pairing To conserve battery life, the Remote Control 2 has a standby feature that automatically puts it into a “sleep” mode after 20 seconds of non-use. Whenever the display is dark, simply press any button on the keypad to awaken the display and then perform the desired action.
3. While pairing mode is activated, close the battery doors of both hearing instruments and make sure they are ON. A successful pairing will be indicated by an audible melody played in both hearing instruments, and shown in the Remote Control 2 display with active volume bars and program “1” (see below).
Activating streaming from Beltone Direct Line TV Link To start audio streaming from the TV, stereo or another device connected to your TV Link, simply turn on the audio device and then press the streaming button (3 on page 8). The hearing instruments will instantly start searching for the TV Link and connect to it. TV No TV found TV Searching for TV 22 TV You can have up to 3 streaming devices set up for your hearing instruments.
Streaming mode volume adjustment audio” volume bar will be dimmed. (Limited functionality for Beltone True wireless hearing instruments. See “Beltone True streaming mode volume adjustments“ section). Press “+” or “-“ (6 or 7 on page 9) to adjust hearing instrument volume. When in streaming mode, both hearing instruments volume (left volume bar) and streamed audio volume (right volume bar) adjustments are by default “active”.
Phone (optional) Beltone True streaming mode volume adjustments If you are using Beltone True wireless hearing instruments volume adjustment will apply to the streamed audio signal only. If necessary, adjust volume using the “+” and “-“ keys (6 or 7 on page 9). The volume of the streamed audio signal can also be adjusted individually for left and right hearing instrument by pressing < or > (8 or 9 on page 9). To stop streaming and return to the previous program, press the “P” button (10 on page 9).
Appendix: exceptions to normal operation It is recommended that both hearing instruments be set to the same program at all times. However, it is possible to have different programs on the two hearing instruments, such as program 1 on the left side and streamed audio on the right. Under conditions such as these the Remote Control 2 functions slightly differently, as the following examples illustrate.
Situation #7: If one hearing instrument is in streaming mode and the other one is in one of the hearing instrument programs, only the streaming display will be shown with no indication of hearing instruments program number and label/name. Important information Maintenance and care i • Clean the Remote Control 2 using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device.
General precautions i • Your hearing instrument and the Remote Control 2 were given a unique communication network code during the fitting. This ensures that the Remote Control 2 will not affect hearing instruments worn by others. • High-powered electronic equipment, larger electronic installations and metallic structures may significantly reduce the operating range. • Use only original Beltone accessories. • Do not make any changes or modifications to the Remote Control 2.
Battery warning i • ”Caution” – The battery used in this product may present a risk of fire or chemical burn if mistreated. • Do not attempt to open the product or replace the battery. • It is built-in and not changeable. Use of other batteries may present a risk of fire or explosion and the warranty will be terminated. • The battery in your product can not be removed or replaced by the user. Any attempt to do so is risky and may result in damage of the product.
Warranty Technical specifications Operating range: up to 3 meters Wireless: 2,4 GHz Operating temperature: 0 to 55 °C Storage temperature: -20 to 60 °C The Beltone Direct Remote Control 2 is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local hearing care professional for more information.
What is not covered by this warranty? Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products.
TROUBLESHOOTING GUIDE SYMPTOM CAUSE The display remains The Remote Control 2 is switched turned off when pressing off a key on the Remote Control 2 The battery in the Remote Control 2 is depleted No information is shown The Remote Control 2 and hearing in the display after it has instruments have not been paired been activated The pairing button on the Remote Control 2 is pressed but the ’search’ icon on the display does not become substituted by the status of the hearing instrument 40 POSSIBLE REMEDY T
TROUBLESHOOTING GUIDE SYMPTOM CAUSE The ’search’ icon on the The Remote Control 2 and hearing Remote Control 2 display instrument are not within wireless is displayed constantly range Assure that Remote Control 2 and hearing instrument are within wireless range The hearing instrument is not powered on Power on the hearing instrument The battery in the hearing instrument is depleted Replace the battery in the hearing instrument with a new one Two different program The two hearing instruments are numb
TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY When changing volume on the hearing instruments using the ”+” or ”-” keys, the volume does not change on one hearing instrument Volume control is activated for one hearing instrument only (i.e.
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Be aware of information marked with the warning symbol i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries i Advice and tips on how to handle your Beltone Direct accessory better.
Beltone 8001 E. Bloomington Freeway Bloomington, MN 55420-1036 1-800-BELTONE 400254011 Rev.A © Beltone 2013 Beltone Canada 301 Supertest Road Toronto, Ontario M3J 2M4 Canada 1-800-387-3744 www.beltone.
