User's Manual

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Where some of the world’s finest ideas take shape.
Our state-of-the-art manufacturing facilities in Bowling
Green, Ky., Huntington, Ind., and Acuña, Mexico, are our
Centers of Excellence. It’s here where unmatched invest-
ment in people and technology results in the industry’s
best original equipment and remanufactured air brake
system components.
Today’s competitive environment leaves no room for error.
That’s why Six Sigma quality has become integral to our
culture. It helps us focus on developing and delivering
high-performing, high reliability products and services.
CCuussttoommeerr SSuuppppoorrtt
Because a sale isn’t the end of a relationship,
it’s just the beginning.
At Bendix, our commitment to the customer doesn’t end
with the sale. Rather, it continues throughout the life cycle
of our trailer products and through a number of diverse
channels.
For instance, our warranty programs are among the best in
the industry, providing real peace of mind that Bendix
customers can depend upon.
Access to our Web sites, www.bendix.com and
www.foundationbrakes.com, our toll-free Tech Team
number, and our 100% ASE-certified field troubleshooting
Service, Warranty and Training (SWAT) team makes
communication an easy, affordable two-way street. In
addition, we have a robust menu of diagnostic and
troubleshooting assistance available on CD or DVD,
providing information where and when you need it. Talk to
your Bendix account manager for all the details.
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We work hard to instill confidence through extensive train-
ing initiatives, and teach the skills necessary to
maximize the performance and life cycles of all of our
products. Every year, the SWAT team canvasses North
America, holding on-site customer training sessions
that feature a thorough review of the air brake system.
Specialized, on-site fleet training is also available.
Tailored to both new and experienced technicians, the
Bendix Brake Training School offers a curriculum that
includes: the fundamentals of compressed air; tactics for
air system failure mode diagnosis and troubleshooting;
and air brake system and foundation brake components,
including air compressors, valves, foundation drum brake
and air disc brakes, slack adjusters, brake chambers, shoes
and drums.
Additional topics covered include antilock braking systems
(ABS) and stability technologies such as the Bendix
®
ESP
®
Electronic Stability Program. Various class exercises with
hands-on activities are provided, and participants receive a
comprehensive workbook enabling them to take their
lessons home with them.
Bendix began offering training schools more than
50 years ago, making it among the longest running
programs in the industry. Visit www.bendix.com or
www.foundationbrakes.com for training times and
locations. Registration may be completed online, by
phone (1-800-AIR-BRAKE, option 5), or via fax
(216-651-3261).