User's Guide
Table Of Contents
- Table of Contents
- Legal notices
- Safety precautions
- Overview of phone (schematic)
- Display symbols
- Getting started
- Switch on/off, PIN entry
- General instructions
- Standard functions
- Security
- Text entry
- My phone
- Calling
- Set Default Book
- Address Book
- SmartChip
- Recent Calls
- Camera
- Main Inbox
- Text Message
- Multimedia Msg
- Voice message/mailbox
- Games
- MEdia Mall
- Media Player
- MEdia Net
- My Account
- My MEdia
- Fast access
- Settings
- Mobile Phone Manager
- Questions & Answers
- Customer Care
- Care and maintenance
- Limited Warranty
- Product data
- Accessories
- Quality
- U.S. FDA
- FCC/Industry Canada Notice
- Ten driving safety tips
- Intellectual property
- SAR (CT66)
- End user license agreement
- Menu tree
- Index
©
Siemens AG 2003, W:\ICM_MP_CCQ_S_UM\04FL00594 R66_USA_Ersterstellg\Final\CT66_Cingular\Frame_und_Grafik\CT66_en_us\C66_FAQ.fm
113Questions & Answers
VAR Language: am; VAR issue date: 040720
left page (113) of CT66 Cingular am, A31008-H7840-A65-1-4A19 (04.08.2004, 16:58)
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/mobilescustomercare around the clock. As further help we
have listed below some frequently asked questions and answers.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least 2 seconds.
Flat battery. Charge battery. Check charging indicator in
the display.
Battery contacts dirty. Clean contacts.
See also below under
“Charging error”.
Too little standby
time.
Frequent use of applications such
as organiser, games, camera.
Restrict use if applicable.
Fast search activated. Deactivate fast search (p. 108).
Display illumination switched on. Switch off display illumination (p. 98).
Unintentional keystrokes
(illumination!).
Activate key lock (p. 106).
Charging error
(charge icon not
displayed).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
+5 °C to +40 °C
(41 °F to 110 °F).
Make sure the ambient temperature is right, wait for
a while, then recharge.
Contact problem Check power supply and connection to the phone.
Check battery contacts and telephone connection
socket, clean them if necessary, then insert battery
again.
No mains voltage. Use different mains power socket; check mains
voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not inserted correctly. Check that the SIM card is inserted correctly
(p. 15).
Dirty SIM card contacts. Clean SIM card with a dry cloth.
SIM card with wrong voltage. Use 3V SIM cards only.
SIM card damaged
(e.g., broken).
Carry out a visual check. Ask service provider to
change SIM card.