User's Manual
Table Of Contents
- Table of Contents
- Legal notices
- Safety precautions
- Phone overview
- Display symbols
- Getting started
- Switching on/off, PIN entry
- General instructions
- Security
- Text input
- Calling
- Contacts
- Call records
- Time/charges
- Camera
- SMS/MMS
- WAP push
- Chat room b
- Voice mailbox/Mailbox
- CB services
- Internet
- Settings
- Organizer
- Extras
- Alarm clock
- Media player
- My stuff
- Mobile Phone Manager
- Questions & Answers
- Customer Care
- Care and maintenance
- Product data
- SAR
- U.S. FDA
- FCC/Industry Canada Notice
- Intellectual property
- Ten Driving Safety Tips
- End user license agreement
- Accessories
- Menu tree
- Index
119Customer Care
right page (119) of C81 PHILLIPPE FCC FUG en, (03.05.2006, 11:23)
© BenQ Mobile 2006, Z:\C81_PHILIPPE_1\output\FUG\PHILIPPE_FCC_am_060503_te_vz\STD_Hotline.fm
Template: X75, 143x105 mm, Version 2.2;VAR Language: am; VAR issue date: 060119
Customer Care
Qualified employees are waiting to offer you
expert information about our products and
installation.
In some countries repair and replace servic-
es are impossible where the products are
not sold through our authorised dealers.
If repair work is necessary, please contact
one of our service centres:
Abu Dhabi.........................................0 26 42 38 00
Argentina .....................................0 81 02 22 66 24
Australia..........................................13 00 66 53 66
Austria..................................................05 17 05 17
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brunei ................................................. 02 43 08 01
Bulgaria............................................... 02 73 94 88
Cambodia ........................................... 12 80 05 00
Canada ........................................1 88 87 77 02 11
Chile..................................................8 00 53 06 62
China ..............................................40 08 88 56 56
Colombia....................................01 80 07 00 66 24
Croatia ..............................................0 16 10 53 81
Czech Republic.................................2 33 03 27 27
Denmark ............................................. 35 25 65 29
Dubai ................................................0 43 96 64 33
Ecuador ..........................................18 00 10 10 00
Egypt.................................................0 23 33 41 11
Estonia................................................ 56 64 54 00
Finland............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany......................................0 18 05 33 32 26
Greece............................................80 11 11 11 16
Hong Kong.......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 20 30 00
India.............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 45 27 90 36
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 70 07 07 00
Luxembourg....................................40 66 61 56 40
Macedonia ........................................0 23 13 18 48
Malaysia....................................+ 6 03 77 12 43 04
Malta.......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco.............................................. 22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway................................................ 22 57 77 46
Oman....................................................... 79 10 12
We offer fast, individual advice! You have
several options:
Our online support on the Internet:
www.BenQMobile.com/customercare
We can be reached any time, any place.
You are given 24 hour support on all as-
pects of our products. Here you will find an
interactive fault-finding system, a compila-
tion of the most frequently asked ques-
tions and answers, plus user guides and
current software updates to download.
When calling customer service, please
have ready your receipt and the phone
identity number (IMEI, to display press
*
#06#), the software version (to display,
press
*
#06#, then
E
) and if available,
your Service customer number.
You will also find the most frequently
asked questions and answers in the sec-
tion entitled "Questions & Answers" in this
user guide on page 115.