XL Series User Manual
Copyright Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents Copyright ......................................................................................................................................2 Disclaimer .....................................................................................................................................2 Power Safety .................................................................................................................................2 Getting started ..........................................
Troubleshooting ........................................................................................................................55 Frequently asked questions (FAQ)....................................................................................................... 55 Need more help? ......................................................................................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
USB Cable Video Cable: D-Sub (Optional accessory) Video Cable: DVI-D Dual Link Video Cable: HDMI (Optional accessory) Video Cable: DP (Optional accessory) Protective cover • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3 4 5 8 Getting to know your monitor 3. Handle 4. Input and output ports (vary by model, see Input and output ports on page 9) 5.
6 7 8 9 10 6. VESA mount release button 7. Headphone hook 8. USB port x 2 (downstream; connecting to USB devices) 9. Headphone jack 10. Microphone jack 11. Cable management hole 11 • Above diagram may vary depending on the model. • Picture may differ from the product supplied for your region. Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 14 - 17.
XL2730 (HDMI 1.4) (HDMI 2.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Turn the base counterclockwise until you cannot go further. Open Lock Open Lock Lock Lock Open Lock Lock Open Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( back. ). Then push the lid Carefully put down the stand and the base. 1 Lock 2 Lock Open Lock Open Gently attempt to pull the stand and the base back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See Adjusting the monitor height on page 21 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable. Either To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket.
4. Connect the headset. Connect the headphone connector of your headset to the headphone jack found on the left side of the monitor. Connect the audio cable between the PC and the monitor (via the Mic-In jack at the back). And then connect your microphone connector on the headset to the microphone jack at the left side of the monitor. The headphone jacks work only when the audio source is HDMI or DisplayPort. You may connect the headphones to the headphone jack found on the left side of the monitor. 5.
6. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. TV OUT SDIF-OUT PDIF-OUT Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. See picture on the right. 7. Connect the power cable to the monitor.
Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function. When the monitor is powered on, to prevent overheating, do not cover the monitor with the supplied protective cover or obstruct the ventilation holes.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
And then detach the base from the stand. Please handle the base carefully. Avoiding to take the base from the adjustment scale, it may cause the damage. Lock Open Lock Open 3. Remove the monitor stand. While pressing and holding the VESA mount release button ( monitor ( 20 and ), detach the stand from the ).
Adjusting the monitor height 1. To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. 2. On the monitor stand is an adjustment scale that helps keep track of your preferred monitor height. Move the marker on the scale to the monitor stand height just set.
Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. Tilting the monitor Tilt the monitor gently. The scale on top of the column helps keep track of your preferred tilt angle. Swiveling the monitor 1. Turn the monitor to the left or right as desired. 2. Turn the adjustment scale on the monitor base.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. To have the Auto Pivot function that sets the display to rotate with the monitor automatically, please install the Display Pilot software from gaming.benq.com or CD. To enable, go to System > Other Setting > Auto Pivot Sensor and select ON. Alternatively, right-click the desktop and select Screen resolution from the popup menu.
4. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 22 for more information.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system (selected models only) 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button.
How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. 1 2 No. 32 Name Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
The S Switch Apart from the control keys, S Switch also provides a quick way to control and access the OSD menus. You need to connect the S Switch to your monitor prior to use. Follow the instructions in Connect the S Switch to the monitor. on page 15. 1 2 6 3 5 4 No. Name Function 1. Return button • Returns to the previous menu. • Exits OSD menu. • Press and hold for 5 seconds to switch to Standard (Picture Mode). 2. Wheel • For Increase/Decrease adjustment. • Scrolls Up/Down in a menu.
Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1 2 Black eQualizer Blur Reduction Picture Mode Menu Exit 4 3 Black eQualizer Blur Reduction Picture Mode Menu Exit 1. Press any of the control keys. Alternatively, press the wheel or the return button on the S Switch. 2. The hot key menu is displayed. The top three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu. 4.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Blur Reduction (Motion Blur Reduction). To change the default settings, see Customizing the hot keys on page 38. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 38. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu.
Initial setup for playing games at 144 Hz You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. 1. Set the screen refresh rate to 144 Hertz (144 Hz). a. Right-click the desktop and select Screen resolution. Click Advanced settings. Under the Monitor tab, change the screen refresh rate to 144 Hertz. And then click Apply and Yes to confirm the change.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details. To check if the screen refresh rate has been changed, select Menu from the hotkey menu on your monitor, and go to System and Information.
Picture optimization The default picture mode is FPS1, which is designed for FPS games. If you prefer other picture modes, go to Picture and change setting in Picture Mode. The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display, Geometry, and Auto Adjustment to optimize the currently displayed image to the screen.
2. After all settings are done, go to Game Settings and Save Settings and save as one of the game modes. Alternatively, press and hold one of the game mode buttons (labeled 1~3) on S Switch to save as one of the game modes. 3. If you want to switch to your game mode at any time, go to Picture and Picture Mode, and select the game mode you saved in Step 2. Your preferred display settings will be applied all at once.
4. To apply the downloaded game modes, select one from the drop-down list, and click Apply. Internet connection is required for this operation. Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size, you can adjust the display mode on the monitor. For the aspect ratio and display size of your monitor, see the specifications on the CD. 1.
Advanced control of your monitor from Display Pilot Your monitor can be enhanced with Display Pilot, a software that provides the basic control of the display as well as the advanced settings and functions for gaming. The Display Pilot software is available on gaming.benq.com or CD. Download and install the software to enjoy the following main functions of Display Pilot. To find out more about the software, go to System > Options > User Manual in the Display Pilot. • Control of the OSD menus.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu. Select Menu to enter the main menu. See Basic menu operation on page 34 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out.
Game Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Blur Reduction Function Range Reduces motion blur in games or during video playback. (Motion Blur Reduction) Note the impacts of the Blur Reduction function once activated. - Brightness is decreased. - Flicker-free is disabled. - Blur Reduction is disabled when Adaptive-Sync variable refresh rate is enabled. OFF Disables motion blur reduction. ON Enables motion blur reduction. Intensity Enhances motion blur reduction.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Standard Range For basic PC application. Brightness Adjusts the balance between light and dark shades. 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness. 0 to 100 Sharpness Adjusts the clarity and visibility of the edges of the subjects 1 to 10 in the image. Gamma Adjusts the tone luminance. The default value is 3 (the standard value for Windows).
Item Function Range Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. • ON Reset Color Resets the custom color settings to the factory defaults.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. (XL2430 only) When the input signal is at 144 Hz, only Full is available. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Item Smart Scaling Function Adjusts the display size to best suit your needs. Range 0 ~ 100 Not available when the Display Mode is set to Full or Aspect. For other modes (except 1:1), each mode with its last scaling setting can be saved as quick access. If the Display Mode is 1:1 (and the resolution of the input source is lower than 1920 x 1080), the last 3 scaling settings (in different resolutions of the input source) will be saved for quick access.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: FPS1 Game Settings Headphone Language 5 Sec. Picture OSD Settings Display Time 10 Sec. Display Custom Key 1 OSD Lock 15 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range Custom Key Custom Key 1 Sets the function to be accessed by custom key 1. • Black Custom Key 2 Sets the function to be accessed by custom key 2. • Blur Custom Key 3 Sets the function to be accessed by custom key 3. • Color Vibrance • Low Blue eQualizer Reduction Light • Contrast • Volume • Mute • Input • Brightness • Picture Mode • Display Mode • Auto Game Mode Information Displays the current monitor property settings.
Item Function Range LED Indicator Determines the brightness of the LED indicator. • OFF DDC/CI Allows the monitor settings to be set through • ON the software on the PC. • OFF • Medium • High DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default Picture Mode is FPS1, which is designed for FPS games. If you prefer other picture modes, go to Picture and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults.
The LED indicator is white or orange. • If the LED lights up in solid white, the monitor is powered on. • If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link "Adjusting the Screen Resolution". • If the LED is illuminated in orange, the power management mode is active.
Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com.
