E Series LCD Monitor User Manual
Copyright Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Care And Cleaning • Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners. • Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: D-Sub (Optional accessory) Video Cable: HDMI Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor Front view 1. 2. 3. 4. 1 2 Light sensor Control buttons Power button Bright Intelligence hot key 3 4 Back view 5. Speakers 6. HDMI socket x 2 7. D-Sub socket 8. Headphone jack 9. Audio Line In 10. DC power input jack 11. Kensington lock slot 5 6 7 9 10 8 5 11 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Tighten the screw that fixes the stand to the monitor. To secure or release a screw, a flat-head screwdriver or a coin is required. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
2. Connect the PC video cable. Either To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor.
4. Connect the power cable to the monitor. Connect the power cord to the power adapter. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 2 1 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 20 Name 2 3 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. 3. Bright Intelligence hot key Turns the Bright Intelligence function on or off. See Adjusting screen brightness automatically (Bright Intelligence) on page 24 for more information.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. Some of the controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu.
4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 25 for details on the menu options. No. OSD in hot key menu OSD icon in main menu Function Low Blue Light Plus hot key • By default, the key is the hot key for Low Blue Light Plus. • For Up/Increase adjustment. Custom Key 1 • By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 23.
Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen. When you connect a digital input signal using a digital (HDMI) cable to your monitor, the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 30 for all the available picture modes. Go to Picture Advanced and Picture Mode for a desired picture mode. If Low Blue Light Plus is preferred, press the first control key (Low Blue Light Plus hot key) and select one of the low blue light plus modes from the list.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press the main menu. See Basic menu operation on page 21 for details. (Menu) to access Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Bright Intelligence Function Range Turns the Bright Intelligence function on or off. The built-in light sensor works with Bright Intelligence technology to detect the ambient light, image brightness and contrast, and then balance the screen automatically. • ON • OFF Light Meter Sets to display the light condition around the • ON monitor on the screen. • OFF Sensor Sensitivity Adjusts sensitivity of light sensor to change the brightness range to be detected.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Color Normal Temperature Range Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color. User Define The blend of the Red, Green and Blue primary • R (0~100) colors can be altered to change the color tint of • G (0~100) the image.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Range sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. ECO For saving electricity with low power consumption by providing minimum brightness for all running programs. M-Book Minimizes the visual differences between the monitor and the connected MacBook series product. User Applies a combination of picture settings defined by users.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Overscan Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Plus Eye Care Auto Adjustment Picture Input Picture Advanced H. Position Display V.
Item Pixel Clock Function Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization on page 23. Range 0 to 100 Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 23. Not applicable to a digital input signal.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Plus Eye Care Volume Picture Mute Picture Advanced Audio Select 92 50 Display Audio System 1. Select 2. Use 3. Select 4.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Plus Eye Care OSD Settings Language 5 Sec. Picture Custom Key 1 Display Time 10 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Range • Input • Picture Mode • Super Resolution • Smart Focus • Brightness • Contrast • Color Temperature • Display Mode • Volume • Mute DDC/CI Allows the monitor settings to be set through the software • ON on the PC. • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA).
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor.