User Manual

59 Troubleshooting
Troubleshooting
Category Problem Cause Solution
Yo u r s c r e e n
Your screen is not
appearing on the
display when
pressing the
InstaShow Button.
The system is locked.
Web Management >
Advanced Setting> Screen
Lock > Disable
The InstaShow
Button is connecting
to another InstaShow
Host.
The InstaShow Button should
be paired again with the
InstaShow Host.
Pressing time is not
enough.
Press the Present key until the
LED indicator turns from green
to blue.
The screen turns
blank or flickers
when the InstaShow
Host is presenting
(power connect
through USB type A
not guaranteed with
5V 1.5A).
Insufficient power
supply
Change power supply of the
InstaShow Host to a power
adapter.
The screen lags
seriously and the
audio breaks up
sometimes.
Wi-Fi interference or
signal attenuation
• Make sure the transmission
distance is within 8M and with
no obstacles.
• Restart the InstaShow Host in
order to rescan the Wi-Fi 5G
channel.
• Log in Web Management >
Wireless Network > Wi-Fi
Radio Setup > toggle the
Rescan button.
The message, "No
Signal", from the
InstaShow Host is
shown on the
display when the
InstaShow Button is
presenting, or your
screen is blank gray.
The connection
between your laptop
and the InstaShow
Button is loose.
Reconnect the USB-C™ cable
of the InstaShow Button.
Your laptop cannot
detect the second
monitor.
• Reconnect the USB-C™ cable
of the InstaShow Button.
• Reboot your laptop.