User Manual

62 Troubleshooting
Pairing
The message,
"Pairing failed", from
the InstaShow Host
is shown on the
display when the
InstaShow Host is
pairing with the
InstaShow Button.
1. Error: 004
2. The InstaShow
Host has reached
the maximum
number of pairing.
Log into the web management,
then select Pairing Status >
Delete
Delete unnecessary pairings.
Wi-Fi interference or
signal attenuation
Make sure the transmission
distance is within 8M and with
no obstacles.
The InstaShow
Button has not
entered the pairing
mode in time.
When the InstaShow Host
enters pairing mode, the
InstaShow Button should also
enter pairing mode within two
minutes.
Windows
Software
When presenting a
video file via Gom
Media Player, the
full-screen image is
cut into upper and
lower halves.
Media player
Use other media players to play
video files, such as Windows
Media Player.
Web management
Cannot Log in
Forget the account
and password.
1. Reset the InstaShow Host.
2. The default log in account:
admin
3. The default log in password is
either 0000 or the SSID with
a name of “WDC10_xxxxxx”
(shown on the upper right
corner of the Guide/Idle
screen).*
To comply with regional-specific
regulation requirements, the
default Web Management
password varies according to the
product supplied for your region.
Laptop cannot
connect the SSID
with the correct
password by Wi-Fi.
Laptop Wi-Fi module
cannot support
802.11 AC.
Laptop can connect to the
InstaShow Host with an
Ethernet cable instead of Wi-Fi
connection.
Category Problem Cause Solution