User's Manual

Troubleshooting

Unable to transfer files to Joybee 130.

Check the following:

• The USB cable has been securely connected to the PC and Joybee 130, and the

Joybee 130 is turned on.

• The USB driver has been installed on your PC.

Data stored in Joybee 130 is lost.

If the power supply is unstable when the Joybee 130 is connected to a PC, it may cause data

loss. Hence, we strongly recommend you to back up all the data stored on the Joybee 130.

BenQ Corporation shall make no representation on damage or indemnification arising out

of loss of data.

Memory on the Joybee 130 is sufficient for the files I want to transfer to Joybee 130, but I

cannot transfer them to Joybee 130.

The

Joybee 130 allocates memory in blocks of 16KB or 32KB. Even a file of 1 byte size

occupies one block of memory. Hence, even if the total size of the files is not larger than the

memory size, you may not be able to transfer all files to Joybee 130.

I cannot see anything on the screen of Joybee 130.

Check that the Joybee 130 is turned on and has sufficient battery charge.