Operation Manual

5. Troubleshooting Tips
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5. Troubleshooting Tips
1. The LCD panel remains blank when I press the POWER button and can't take pictures.
Check that the battery is correctly inserted. If it is old, replace it.
2. The camera can not take a picture.
When the FLASH indicator is on, it takes up about 15 seconds to charge the flash light for the next shot. During this time
the camera is busy and cannot take pictures. Wait until the indicator becomes OFF.
3. Cannot download all my images from my camera to PC.
The RAM memory installed in your computer may not have sufficient storage space. Close all software programs and pro-
ceed to download your images. If the problem persists, download images in batches and store each batch in your hard drive
before proceeding to the next batch. Make sure all the images you want are stored prior to clearing the camera memory.
4. I have connected the camera to the computer, but the Digital Camera 1300 driver says
“Device not ready!”.
Make sure that the batteries are installed correctly and there is enough power in them.
Check if the camera power is turned on. If not, turn it on and then connect the camera to the computer again.
5. In Windows 2000, when I unplug the camera from my computer while running Benq Dgitial
Camera 1300 driver, the computer freezes.
Unplugging the camera from your computer while running the Digital Camera 1300 driver will cause the computer to
become unstable. Do not unplug the camera from your computer when the camera or driver is in use.