LCD Monitor User Manual EW2430 EW2730
Copyright Copyright © 2011 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of Contents Copyright .......................................................................................................................... 2 Disclaimer ......................................................................................................................... 2 Getting started .................................................................................................................. 4 Getting to know your monitor ..............................................................
1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Quick Start Guide CD-ROM Remote Control (EW2730 only) Power Cord (Picture may differ from product supplied for your region.
Audio Cable USB Cable Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. Always keep the product and accessories out of reach of small children.
2. Getting to know your monitor Front view 1. USB port x 4 (downstream; connecting to USB devices) 2. Speakers 3. Power button 4. Remote control sensor (EW2730 only) 1 4 2 2 3 Back view 5. Control buttons 6. AC Power Input jack 7. Headphone jack 8. Audio Line In 9. Audio Line Out 10.HDMI socket x 2 11. DVI-D socket 12.D-Sub socket 13.USB port x 1 (upstream; connecting to the PC) 14.Kensington lock slot 15.VESA wall mount 5 14 6 78 9 10 11 1213 Above diagram may vary depending on the model.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11 - 13.
3. Getting to know the remote control (EW2730 only) Front view 1 2 3 9 4 10 5 6 11 12 7 8 13 1. Mute button Mutes the volume. 2. Input source button Switches between different video signals that may be connected to your monitor. 3. Senseye mode button Switches to different Senseye modes. 4. Volume up button Increases the volume. 5. Volume down button Decreases the volume. 6. Brightness/Contrast button •Adjusts the balance between light and dark shades.
Installing the battery 1. Turn over the remote control. Remove the battery cover as illustrated. 2 1 2. Remove the battery insulation sheet. 3. Replace the provided battery onto the battery holder properly. Make sure that the positive terminal (+) faces upward. 4. Replace the battery cover. The remote control is ready to use now.
4. How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. O -5 ~ +20 O 2. Connect the video cable. To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use.
3. Connect the audio cable. To Input Audio Signals Connect the provided audio cable between the socket on the rear of the monitor (Line In) and your computer audio outlet. To check the available audio inputs that go with each video source, see Video sources and the available audio inputs on page 34. To Output Audio Signals You are provided with the following options to output audio from the monitor: • You may connect headphones to the headphone jack found on the back side of the monitor.
4. Connect USB Devices. I. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. SDIF-OUT PDIF-OUT II. Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. TV OUT I II See picture on the right. 5. Connect the power cable to the monitor.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. 2. Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material is stable to support the weight of the monitor.
5. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP, Windows Vista, and Windows 7 Operating System (OS).
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to install on Windows Vista systems 1. Open Display Settings. Right-click the desktop and select Personalize from the popup menu. Select Display Settings from the Personalize appearance and sounds window. The Display Settings window will display. 2. Click the Advanced Settings button. The Generic PnP Monitor Properties window will display. 3. Click the Monitor tab and the Properties button. 4. Click Continue in the prompted User Account Control window. 5.
How to install on Windows XP system 1. Open Display Properties. The quickest shortcut to Display Properties is through the Windows desktop. Right-click the desktop and select Properties from the popup menu. Alternatively, the Windows menu to Display Properties is located in Control Panel. In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.
6. Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen. When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
7. How to adjust your monitor The control panel 1 2 3 4 5 6 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. 3. /Custom key 1: For Up/Increase adjustment. By default, the key is the hot key for Volume. To change the default settings, see Custom key 1 on page 37 for more information. 4. /Custom key 2: For Down/Decrease adjustment.
Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Custom key 1 Press the key to display the functions that can be accessed by this key. Press the or keys to change the settings if needed. To change the default settings, see Custom key 1 on page 37 for more information. By default, the key is the hot key for Volume. Press the key to display the Volume indicators.
Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Press the MENU key to display the following main OSD menu. 1 2 3 There are 5 main OSD menus: 5 4 1. Display 2. Picture DISPLAY MODE: Standard Auto Adjustment H. Position V. Position Pixel Clock Phase 3. Picture Advanced 4. Audio 50 50 50 57 5.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the MENU key to display the main menu. DISPLAY MODE: Standard Auto Adjustment H. Position V. Position Pixel Clock Phase 50 50 50 57 2. Press the or keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
H. Position V. Position Pixel Clock Phase Adjusts the horizontal Press the or position of the screen image. adjust the value. Adjusts the vertical position of the screen image. Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page 22. Adjusts the pixel clock phase timing to synchronize with the analog input video signal. Not applicable to a digital input signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the MENU key to display the main menu. 2. Press the Brightness Contrast Sharpness Gamma Color AMA or keys to select PICTURE and then press the ENTER key to enter the menu. 100 50 5 3 3 Premium 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
Color - Press ENTER to enter the Color menu. Color Temperature Normal: Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish: Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish: Applies a warm tint to the image and is factory pre-set to the news print standard white color. User Mode: The blend of the Red, Green and Blue primary colors can be altered to change the color tint of the image.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the MENU key to display the main menu. PICTURE ADVANCED Picture Mode Senseye Demo Dynamic Contrast Display Mode Color Format HDMI RGB PC Range MODE: Standard 2. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. Standard OFF 0 3.
Senseye Demo Dynamic Contrast Display Mode Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. The function is to automatically detect the distribution of an input visual signal, and then to create the optimal contrast.
Color Format Determines the color space Press the ENTER key to • RGB (RGB or YUV) based on the select this option. Press the • YUV following detected video or keys to change signal: the settings. • D-Sub (VGA) from PC: The default Color Format is RGB. • D-Sub (Component) from a video device: The default Color Format is YUV. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the MENU key to display the main menu. AUDIO MODE: Standard 50 Volume Mute Audio Select OFF Auto Detect 2. Press the or keys to select AUDIO and then press the ENTER key to enter the menu. 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
Video sources and the available audio inputs Depending on the input video sources, the available audio inputs may vary.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the MENU key to display the main menu. SYSTEM MODE: Standard Input OSD Settings Custom key 1 Custom key 2 DDC/CI CEC HDMI Auto Switch Auto Power Off Information Reset All Move Item Input D-sub MENU or keys to select SYSTEM and then press the ENTER key to enter the menu. 3.
OSD Settings - Press ENTER to enter the OSD Settings menu. Language Sets the OSD menu language. Press the or keys to change the settings. • English • French • German • Italian • Spanish • Polish The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • Japanese • Czech • Traditional Chinese • Hungarian • Simplified Chinese • Serbo-Croatian • Romanian • Dutch • Russian • Swedish H. Position V.
OSD Lock Prevents all the monitor • YES Press the or keys to settings from being • NO change the settings. accidentally changed. When this function is activated, the OSD controls and hotkey To unlock the OSD controls when the OSD is preset to operations will be disabled. be locked, press and hold the "MENU" key for 15 seconds to enter the "OSD Lock" option and make changes.
CEC When activated and the Press the ENTER key to select • ON (EW2730 only) monitor is connected to a this option. Press the or • OFF multimedia device keys to change the supporting CEC feature through HDMI, the device's settings. remote control can be used to turn on the device and the monitor simultaneously. If the monitor is switched off, the device is off as well. Synchronization with other devices through HDMI CEC may be available but not guaranteed.
8. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch.
USB devices are not working: • Check whether upstream and downstream USB are properly connected. • Install a corresponding USB device driver if available. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com.
